Home2 Suites by Hilton Orlando Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Orlando Downtown

Exterior
Outdoor pool
Terrace/patio
Private kitchen
Suite, 1 King Bed, Accessible, Bathtub | Private kitchen

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
401 North Magnolia Avenue, Orlando, FL, 32801
  • Lake Eola
    4 min walk
  • City Diner
    2 min walk
  • Lynx Central Station
    7 min walk
  • Orlando, FL (ORL-Orlando Executive)
    9 min drive

Room options

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Studio, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About this property

Home2 Suites by Hilton Orlando Downtown

Hotel with free breakfast, a quick walk to Lake Eola Park
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
Home2 Suites by Hilton Orlando Downtown offers 101 air-conditioned accommodations, with laptop-compatible safes. Cable televisions are provided. Bathrooms include a combined bath/shower unit. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Home2 Suites by Hilton Orlando Downtown. During your stay, you're just a quick walk from Lake Eola. Free breakfast, free WiFi in public areas and an outdoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by foot from Lake Eola Park and a 2-minute drive from Kia Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Home2 Suites by Hilton Orlando Downtown offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Home2 Suites by Hilton Orlando Downtown also features a rooftop terrace, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This Orlando hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM.
Garden Grille & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Starbucks – This coffee shop serves breakfast and lunch. A children's menu is available. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille & Bar
  • Starbucks

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay), plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites By Hilton Orlando
Home2 Suites by Hilton Orlando Downtown FL
Home2 Suites by Hilton Orlando Downtown Hotel
Home2 Suites by Hilton Orlando Downtown Orlando
Home2 Suites by Hilton Orlando Downtown Hotel Orlando

Home2 Suites by Hilton Orlando Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 529 reviews" "
Rating 8 - Good. 109 out of 529 reviews" "
Rating 6 - Okay. 32 out of 529 reviews" "
Rating 4 - Poor. 16 out of 529 reviews" "
Rating 2 - Terrible. 32 out of 529 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mei

Liked: Cleanliness, amenities
Fantastic rooms- clean, spacious, everything you need!! Amazing. The pool, gym and laundry are good. The breakfast is woeful- think disposable plates and cutlery, with DIY toast and hard boiled eggs. Pass. Prepare to be harassed by homeless and drunk youth at all hours of the day. Walking in the CBD is a shock and does not feel safe, as warned by the staff.
Stayed 3 nights in Sep 2024

6/10 Okay

Nick, Philadelphia

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Overall
This hotel was very clean and offered complementary breakfast. Though they only offer valet parking which is $35 PER day. There were some hidden fees I was not aware about as well. It costed me over $300 extra than what I originally booked for.
Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ann Valerie, Skokie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 3 nights in Aug 2024

8/10 Good

Lucy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was an oasis in the downtown Orlando area. The location not only made it walkable, it was very drivable to other restaurants and shopping. The location was close to highways and the interstate as well. The valet (the only parking option) was well run and staffed. The daily continental breakfast was delicious and had unique items. Waffles, bagels, breakfast sandwiches and unique beverages were appreciated. The breakfast area was kept spotless. Reena was a delight at the daily breakfast. Her interaction with guests and desire to please was greatly appreciated. The multiple seating areas were available to use as a work station when not used for breakfast. Access to a great outdoor deck was also available to guests. A rooftop workout area and pool was a welcome amenity. The laundry was also on the top floor. It was great to be able to sit poolside or workout while laundry is being completed. The views were stellar. After our second day as a guest, we received daily inquiries to our comfort level and needs. The staff was very, very accommodating and friendly. The room we occupied did have some wear and tear; things that would be very easily corrected, i.e. a split in the ottoman and and office chair with the seat lifting. These items should be corrected when considering the daily room rate. While friendly and accommodating, neither the staff nor the valet seemed very familiar with the area. The could not (or would not) identify streets or directions.
Stayed 7 nights in Aug 2024

10/10 Excellent

MATTHEW, BRADENTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

8/10 Good

Darbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Aug 2024

10/10 Excellent

Ericka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

8/10 Good

Valeska

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and nice staff members
Stayed 4 nights in Aug 2024

2/10 Terrible

Robin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was far from a pleasant stay. The bathroom was dirty. There was no bedding for the sofa bed.
Stayed 1 night in Jul 2024

10/10 Excellent

JoAnn

Stayed 4 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jason

My wife went into a full seizure and they laughed
I will say the level of professionalism, probably at majority of the Hilton goes by the look of a person. It looks as if they determine how they’re going to treat someone by the financial state one is.. they have absolutely no education and de-escalating situations, they do not care whether they lose a guest or two or even three. The well-being of the guest is the least in the priority. After suffering a seizure due to the front desk situation the employees decide to laugh versus, take it serious . However, the staff especially the morning staff that works the breakfast in the morning were extremely professional and kind. There was one employee that I will recognize that went above and beyond, and I will say she needs to find another job at another hotel, where she will be appreciated and compensated accordingly. Her name is Reena. Instead of being concerned about the situation at hand upper management at the property, decides to be even more unprofessional and treat me as a guest like a criminal. They show absolutely no signs of sympathy absolutely no empathy towards anyone unless they are a certain type of social class. Hotel management rate zero, severe training in customer service and how to deal in de-escalation, Front desk, severe training, professionalism, customer service, customer, de-escalation. Front desk rate zero. Housekeeping understaffed for facility
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Liked: Staff & service
Humiliated
I will say the level of professionalism, probably at majority of the Hilton goes by the look of a person. It looks as if they determine how they’re going to treat someone by the financial state one is.. they have absolutely no education and de-escalating situations, they do not care whether they lose a guest or two or even three. The well-being of the guest is the least in the priority. After suffering a seizure due to the front desk situation the employees decide to laugh versus, take it serious . However, the staff especially the morning staff that works the breakfast in the morning were extremely professional and kind. There was one employee that I will recognize that went above and beyond, and I will say she needs to find another job at another hotel, where she will be appreciated and compensated accordingly. Her name is Reena. Instead of being concerned about the situation at hand upper management at the property, decides to be even more unprofessional and treat me as a guest like a criminal. They show absolutely no signs of sympathy absolutely no empathy towards anyone unless they are a certain type of social class. Hotel management rate zero, severe training in customer service and how to deal in de-escalation, Front desk, severe training, professionalism, customer service, customer, de-escalation. Front desk rate zero. Housekeeping understaffed for facility
Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Stayed 1 night in Aug 2024

2/10 Terrible

Monica

Stayed 1 night in Aug 2024

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very Comfortable Stay
The room was very clean and had plenty of towels. It was very quiet except for one night of noise from a party next door that woke me up from 2-4 am. I will definitely use the hotel again soon! Thanks
Rooftop pool
Queen suite with a kitchen
Stayed 5 nights in Aug 2024

10/10 Excellent

Isabel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and hotel conditions.
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and location
Nice hotel and location but the noise from the streets of cars and motorcycles going by made it very difficult to sleep.
Stayed 3 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean peaceful
Stayed 1 night in Jun 2024