We loved our stay at this property! We were there in mid-November for 10 days. On arrival, we were afforded early check in by a couple of hours, which really helped our group, since we drove down from Michigan. We initially had some trouble with the door code, but got a call back fairly quickly, and they gave us a back up code that worked. We also had paid for a heated pool, and that wasn't done prior to our arrival, like we were told it would be, however that was also remedied right away when we called. The property owners were responsive and the place was very clean and nice! The pool and hot tub (once the heat was working) were simply wonderful! The kitchen had everything we needed to cook meals, including Thanksgiving dinner, and the supplied bath towels and beach towels were a nice touch. The TV had all of the streaming stations, and the game room had a lot of fun things to keep the kids occupied. We thought the beds were pretty hard in all of the bedrooms, but that's just personal preference. The community center pool with the slide was really fun for my son, and the day we were there, they even had some sort of kid's event going on with music, dancing, and games that was fun as well. The guard-house entrance into the community was very busy all the time, and that was a bit frustrating, since getting back to the house took a long time, especially after a long day at Disney or Universal, but we understand that it was just the safety protocols and we tried to be patient. Overall, we very much enjoyed our stay at this home, and would for sure stay again!