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Palazzo Lakeside Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Palazzo Lakeside Hotel

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Lake view
Restaurant
Lobby
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Gym
  • Air conditioning
  • Pool

Explore the area

Map
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL, 34746
  • Capone's Dinner Show
    ‪19 min walk‬
  • Lake Buena Vista Factory Stores
    ‪2 min drive‬
  • Old Town
    ‪4 min drive‬
  • Kissimmee, FL (ISM-Kissimmee Gateway)
    ‪8 min drive‬

Room options

View all photos for Gallery Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Gallery Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Junior Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Senior Room, 1 King Bed

Senior Room, 1 King Bed | In-room safe, laptop workspace, blackout curtains, iron/ironing board

Senior Room, 1 King Bed

  • 33 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Royal Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Royal Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Royal Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 King Sofa Bed

View all photos for Comfort Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Comfort Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Design Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Traditional Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Traditional Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Family Room

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Club Room

50-inch flat-screen TV with cable channels, TV

Club Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Premier Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Premier Room

  • 33 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Grand Room

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Grand Room

  • 33 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Palazzo Lakeside Hotel

Hotel in Kissimmee with free breakfast and fitness centre
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and conference space are on-site. Weekly housekeeping is available.
Palazzo Lakeside Hotel offers 222 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Kissimmee hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Palazzo Lakeside Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Capone's Dinner Show. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, conference space and a computer
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 4-minute drive from Old Town and 9 minutes from Disney Springs™
Palazzo Lakeside Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (19 square metres) and includes conference space. A terrace, a vending machine, and an arcade/games room are also featured at Palazzo Lakeside Hotel. You'll have access to the outdoor pool at a partner property.

This Kissimmee hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:30 AM.
Palazzo Lakeside Hotel has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.04 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Parking
  • Phone calls
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted for a surcharge. Any deliveries received more than 3 days before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Celebration Inn
Palazzo Lakeside Hotel Kissimmee
Palazzo Lakeside Kissimmee
Royal Celebration Inn Kissimmee
Royal Celebration Kissimmee
Palazzo Lakeside
Palazzo Lakeside Hotel Hotel
Palazzo Lakeside Hotel Kissimmee
Palazzo Lakeside Hotel Hotel Kissimmee

Palazzo Lakeside Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2512 out of 4902 reviews" "
Rating 8 - Good. 1030 out of 4902 reviews" "
Rating 6 - Okay. 537 out of 4902 reviews" "
Rating 4 - Poor. 351 out of 4902 reviews" "
Rating 2 - Terrible. 472 out of 4902 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

UD

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvain, rockland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to main parks.
Stayed 9 nights in Oct 2024

10/10 Excellent

Gustavo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and me had a great stay.
Stayed 3 nights in Oct 2024

2/10 Terrible

Johnny

Disliked: Cleanliness, staff & service, property conditions & facilities
Waited in line at check-in for over two hours only to be told they're overbooked.
Stayed 1 night in Oct 2024

6/10 Okay

Janette

Travelled with family
Disliked: Staff & service
Basic. Was there 6 days and no tidying services or taking out of garbage, new towels or toilet paper was given.
Stayed 6 nights in Oct 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not like how they dealt with getting our money back: we had to cancel because of the hurricane and they took our money anyway.
Stayed 2 nights in Oct 2024

8/10 Good

jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

8/10 Good

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great for only spending the night after hitting the parks all day. The only concern is the bathroom area didn’t appear clean. The stains on the showers yellow coloring around the sliding door. The stains on the bathroom counters is the only thing that lower the rating on cleanliness. Other than that, it’s a great place to stay to sleep.
Stayed 1 night in Oct 2024

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price and upkeep of the hotel. It's better kept than most hotels at that price.
Stayed 1 night in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Richard

Liked: Amenities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Amenities
Upscale good value
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 3 nights in Sep 2024

10/10 Excellent

Maria Regina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Luxury experience for an affordable price
Stayed 2 nights in Oct 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except that some guests made a little noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sandor

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is not qualified
Stayed 2 nights in Oct 2024

8/10 Good

Mayren

Excellent
Stayed 2 nights in Oct 2024

4/10 Poor

Mariana

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed here in the past and gave it a rest after the renovations and the new staffing/company take over. Since then, the food has gone downhill. I had to ask for several things just to make the waffles. The eggs were GROSS, the sausage honestly made us all have a stomach ache, the bananes were partially green with spots all over them. Its nice having the woodlike flooring EXCEPT when there are children running around and screaming all night and parents allowing them to run up and down the halls till 2AM. The Echo is insane. And maybe it is because they tend to put families on the same floor expecting them to behave the same. The room was decent but the bedding was FAR from what is seen in the pictures . The first night i scoured the room for blankets but there were none, I called the front desk and no answer. Pushed up the ait but then it was too hot and stale in the room. The next day when we came back in I spoke to someone who said she was a manager and asked her to please bring blankets. I let it go for about an hour and then called FOUR TIMES from the website and from Expedia and no on answered....so we froze again. The bedding is two thin sheets and a blanket as thin as the sheets. The Shower has no water pressure and takes forever to heat up and no control settings on the showerhead to make it work better. The place has SOOOOOO much potential but its not there. Staff doesn't seem to understand and communicate at all after check in.
Stayed 2 nights in Oct 2024

4/10 Poor

Stephanie, Saint Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
I only needed a single night due to a flight change. I did not use all the amenities. In general it was a fine location to stay a night or 2 if needed but I will likely not be staying here again due to the experience I had checking in. After a long day of travel and other mishaps (including my rental car being cancelled) we arrived at Palazzo around 9pm. It took us over 90 minutes to check in and there was only one staff member working at the check in counter. My understanding was there was a problem with thier computer system so they had trouble figuring out which rooms were open. During the time I waited in line more people queued up and I believe some waited more than 2 hours to check in and who I believewas the manager eventually interviened and apologized to everyone. Staff were friendly and apologized for the issue when I finally made it to the front desk but did not offer anything to make up for the delay and seemed to rush me through the check in process - I had to ask about the wristbands which she said were required for breakfast (she did not inform me of this without my asking) The room was fine, somewhat spacious for a smaller hotel but clean and beds were comfy. My final complaint is I received a phone call at 2am with no answer then had a knock on my door minutes later (presumably to check if we were in tge room) They apologize, but still woke us up and scared my son. The breakfast was ok - basically your standard continental breakfast
Stayed 1 night in Oct 2024

6/10 Okay

Roy Everette

Travelled with family
Disliked: Staff & service, amenities
Resort fee. Not sure what for
Stayed 3 nights in Oct 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible I cancels my stay and stayed somewhere else
Stayed 1 night in Oct 2024

2/10 Terrible

Haley

Disliked: Staff & service
I requested a refund for the stay a week before check in because of hurricane Milton canceling the event we would be in town for. Expedia reached out to the hotel continuously throughout the week with no response. I tried calling the front desk at different points in the day on different days with no response; the phone rang for minutes each time. My friend who was also part of the stay attempted to call multiple times with the same issue. I am extremely disappointed in the lack of customer service. At the very least the hotel could have answered the phone if they were not going to respond to the refund request.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great hotel and breakfast for the price
Stayed 1 night in Oct 2024