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Seralago Hotel and Suites Main Gate East

3.0 star property

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Lobby
In-room safe, laptop workspace, iron/ironing board, free WiFi
Premium Suite, 1 Bedroom | In-room safe, laptop workspace, iron/ironing board, free WiFi
2 outdoor pools, a heated pool, pool loungers
In-room safe, laptop workspace, iron/ironing board, free WiFi

Reviews

4.8 out of 10

Popular amenities

  • 24/7 front desk
  • Room service
  • Laundry
  • Outdoor space
  • Hot tub
  • Barbecue grill

Explore the area

Map
5678 West Irlo Bronson Memorial, Highway, 2, Kissimmee, FL, 34746
  • Old Town
    ‪4 min walk‬
  • Fun Spot America
    ‪6 min walk‬
  • Disney Springs™
    ‪12 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪29 min drive‬

Room options

View all photos for Family Suite (Kid's Suite)

Family Suite (Kid's Suite) | In-room safe, laptop workspace, iron/ironing board, free WiFi

Family Suite (Kid's Suite)

  • 27 sq m
  • Studio
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Premium Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Premium Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds, 1 Single Murphy Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | In-room safe, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Studio
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Kids Eat Free - max 2)

In-room safe, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds (Kids Eat Free - max 2)

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Poolside

In-room safe, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, Poolside

  • 27 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Maingate Lakeside Resort

  • Pool
  • Breakfast included
  • Pet-friendly
  • Kids pool
2.2 out of 5, (2492)
The price is CHF 69
for 1 room
includes taxes & fees
17 May - 18 May
Maingate Lakeside Resort

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Seralago Hotel and Suites Main Gate East

Family-friendly aparthotel with 2 outdoor pools and fitness centre
This aparthotel features 2 outdoor pools, a fitness centre and a steam room. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a 24-hour business centre, Access to hot tub and an outdoor tennis court are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a TV. Additional amenities include room service, a hairdryer and a safe. Housekeeping is available on request.
Seralago Hotel and Suites Main Gate East offers 614 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Fridges and microwaves are provided.

Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, Access to hot tub, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Seralago Hotel and Suites Main Gate East's great location gets high marks from our customers. During your stay, you're just a quick walk from Old Town. Free WiFi in public areas, free self-parking and a free theme park shuttle are available. This aparthotel has 614 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a TV.
  • Each apartment offers a TV, a fridge and a microwave
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the clean guestrooms and the pool
  • Just a 4-minute walk from Old Town and 6 minutes on foot from Fun Spot America
  • Free theme park shuttle service
Seralago Hotel and Suites Main Gate East offers its guests 2 outdoor swimming pools, an outdoor tennis court, Access to hot tub, and a steam room. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this aparthotel measures 1195 square feet (111 square metres) and includes conference space. A children's pool, a fitness centre, and a children's club are also featured at the family-friendly Seralago Hotel and Suites Main Gate East. Self parking is free.

Smoking is allowed in designated areas at this Kissimmee aparthotel.

Room service is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Heated pool
  • Hot tub
  • Pool gate
  • Pool loungers
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Car hire
  • Car not required
  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's club
  • Children's pool
  • Playground
  • Pool gate

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Room service
  • Wet bar

Bedrooms

  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: USD 10 per night

Bathroom

  • 1 partially-open bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Fully-fenced
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1,195 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • Near a hospital

Things to do

  • Arcade/game room
  • Basketball
  • Children's club
  • Children's pool
  • Gym
  • Heated pool
  • Outdoor tennis court
  • Shopping
  • Volleyball
  • Ecotours nearby
  • Golfing nearby
  • Theme park nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 614 units
  • Access via exterior corridors
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Garden
  • Housekeeping (on request)
  • LED lighting

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee: USD 20.44 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Laundry facilities
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Seralago
Seralago Hotel Main Gate
Seralago Hotel Main Gate East
Seralago Main Gate
Seralago Main Gate East
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel Main Gate East Kissimmee
Seralago Main Gate East Kissimmee

Seralago Hotel and Suites Main Gate East Reviews

Reviews

4.8
Rating 10 - Excellent. 308 out of 2175 reviews
Rating 8 - Good. 206 out of 2175 reviews
Rating 6 - Okay. 318 out of 2175 reviews
Rating 4 - Poor. 380 out of 2175 reviews
Rating 2 - Terrible. 963 out of 2175 reviews

4.4/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Nicole

Stayed 1 night in Jan 2025

6/10 Okay

Glinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Good distance to Disney parks. Needs rehab and good deep cleaning everywhere on property.

2/10 Terrible

Scotty

Disliked: Cleanliness, staff & service, property conditions & facilities
Run!! Pay the extra $50 to stay somewhere Else
Stayed 1 night in Jan 2025

2/10 Terrible

Ronald

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is not as represented in the images. Our room was from the 70s. Run down, old and many items in the room did not work. Old carpet, old furniture... and mold around the AC vent. When we checked in, we told them the lights in the bathroom were out. They said someone would be there in 20 minutes to fix it. We had to call again 2 hours later for someone to show up. We went to take a shower, there was no hot water. They told us the boiler would have to turned on... seriously? We asked if we would have to ask them to turn the boiler on again in the morning and the maintenance guy said, "probably." This hotel should not be booked at any price.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Stayed 1 night in Jan 2025

6/10 Okay

Shehval, Oswego

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Rooms were very outdated. Door did not close or lock properly. Heat did not work.
Stayed 3 nights in Jan 2025

2/10 Terrible

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Dacia

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Tony

Stayed 1 night in Jan 2025

8/10 Good

Brenda L

Liked: Cleanliness, staff & service
Spacious rooms just need some updates also beds weren't so comfortable felt the springs on the mattress. Over all not bad for the price just wish they didn't charge resort fees I couldn't even get a cup of coffee had to drive to McDonald's to get some.
Stayed 6 nights in Jan 2025

2/10 Terrible

Pashalis

Stayed 4 nights in Jan 2025

2/10 Terrible

Alexander

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Dirtiest place ever nothing like the photos

Don’t waste your money. Lights in the room didn’t work. Everything on the bathroom had mold. Don’t even take bed sheets off or you will throw up. Room 256 was mine just in case.
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel I have ever stayed in

When we checked in they charged us an unexpected "service fee".We checked in as a family of 5 and they only supplied 2 large bath towels. When I asked the front desk for more towels they said they didn't have any. There was no tub stopper so the kids couldn't take a bath. When I asked the front desk for one they said they would get us one in the morning but one never showed. There was only 1 bar of soap. The lock looked like it was about to fall off the door. The bathroom itself was dirty and at one point the ceiling fell down onto the sink and there were termites crawling around on it. The hallway lights leading to the room were out so it was dark getting to the room. And there were 2 TVs in the room, niether of which worked.The pillows on the beds felt like they were filled with some sort of popcorn material. And the carpet was sticky and disgusting. None of the restaurants in the hotel were open. It looked like a post-apocalyptic scene.
Stayed 3 nights in Dec 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mandi

Liked: Cleanliness, staff & service
Staff at check in was great. The room was clean. Only thing was there was litter on the ground and some guest left Garbage out for the strays to get into.
Stayed 2 nights in Jan 2025

2/10 Terrible

Paolo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
if i could give this property zero stars i would it was beyond the worse hotel i’ve ever been to . room smelled like smoke and the tv didn’t work , hair all in the bathroom and when we went to complain to the workers they gave us 2 other rooms to chose from and those rooms were terrible to it was extremely filthy .
Stayed 1 night in Nov 2024

6/10 Okay

Antonio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

We were put in a room with damp bedding the heater didn’t work, the toilet didn’t flush and the walls had damages. So they moved us to a different room but the maid service only comes once a week. And the toilet paper was an industrial super roll that didn’t fit in the paper roll in the restroom
Stayed 7 nights in Jan 2025

10/10 Excellent

Brendan

Stayed 3 nights in Jan 2025

6/10 Okay

Terri

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
They have the best rates in town but, we bring our own sheets and towels because in the past the linens have not been clean.
Stayed 1 night in Jan 2025

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
No maintenance at all, updated. Scary.
Stayed 2 nights in Oct 2024

2/10 Terrible

MARTIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimas instalaciones

Pésimas instalaciones, muy viejas y sin mantenimiento, necesita todo el hotel una completa reacondicion,
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Avoid at All Costs – A Terrible Experience! I’ve stayed in countless places over the years, but this was by far the worst. From the moment I walked in, it was clear this room was nothing like what was advertised. The pictures online were clearly outdated and modified — what I was shown was a complete lie. The room was filthy, with stains on the carpet, dust everywhere, and the bathroom had mold in the corners. When I approached customer service to express my concerns, they were rude and unhelpful. Instead of offering any resolution, they just brushed me off. It was frustrating, to say the least. If you’re looking for a comfortable stay with honest service, I would highly recommend looking elsewhere. This place is not worth the money or the hassle.
Stayed 10 nights in Dec 2024

2/10 Terrible

Jaspreet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smelling with smoke although it was non smoking room, manager said cannot do anything. Could not sleep all night started having breathing issues. Checked out next morning to stay in another hotel. No bedding provided for sofa bed when asked for it, manager said come to main office to get it, could not deliver to room. Mattress of the sofa bed was way smaller than the frame one person can barely fit although two people were supposed to sleep on it. Microwave and Fridge were in the bathroom area next to sink.
Stayed 4 nights in Dec 2024