Overall this was a great stay. The house was clean, and had mostly what we needed. There were a couple remotes missing to some TVs, and the remotes we did have had dead batteries. That made for some grumpy and sleepy kids after a day of travel. The close proximity of stores was very convenient, we made a few store runs for batteries, paper towels, foil, cooking spray, coffee and coffee filters, etc.
As we approach the property, about an hour away, I realized they didn't have any check in instructions. It took about an hour for our host to respond, and only responded that we had received an email a week prior. However, I had no email in my junk or main email. They resent it soon after and it gave a code for the door. When we arrived at the property, it was dark and raining and the code we were given did not work to the property. It took over an hour to get a response from the host, telling us that there was a key in a lock box near the front door. That would have been great information when we first arrived and were having trouble.
Once we finally got into the house, it was clean and comfortable, plenty of space and had games and coloring stuff for our kids. We were all cozy and happy to be inside. A maintenance person came and took a look at the key pad but we just used the one key for our entire stay. We returned it back to the lock box, and when we left noticed that the keypad was dead. Maybe the issue was a dying battery.
Overall, would recommend!