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4.0 out of 5

"Just across the way from the SNCF station. Bedroom was a good size with separate toilet and large shower room. There was a mark on the bedhead,which ... " More

By a verified traveller on Sun 08 Mar 2020

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Executive Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Exclusive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Hotel d'Arc. During your stay, you're just a quick walk from Place du Martroi. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and a business centre. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 10-minute walk of Place du Martroi and Hôtel Groslot
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Best Western Hotel d'Arc ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Hotel d'Arc

Everyone (2) Couples (2) Family (2)
4 out of 5
Just across the way from the SNCF station. Bedroom was a good size with separate toilet and large shower room. There was a mark on the bedhead,which we cleaned bed with gel. Check out was not given upon arrival , however we did ask for a one hour extra which they kindly gave us due to our late arrival. For a breakfast @€15 per person, we would expect a larger selection for a buffet. No vegetarian options... Great to for an overnight or business stay and Orleans City Centre is very beautiful ! Thank you!

Posted by , from Paris on 8 Mar 2020

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3 out of 5
This isn’t a 4-star hotel though it claims to be. The building is charmingly old, well located and the staff are friendly but some key features of a four-star hotel were missing: the aircon in our room didn’t work properly, the breakfast room was tiny and breakfast quite bland with a limited selection of items which the personnel was slow to replenish. If you get a good offer on a room, why not but you would probably be happier spending your money on some other hotel.

Posted by on 28 Jun 2023

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5 out of 5
Parfait

Posted by on 13 Sep 2022

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4 out of 5

Posted by on 28 Jul 2019

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Property Features

There's a coffee shop/cafe on site. WiFi is free in public spaces. There's an onsite business centre. A library, multilingual staff, and concierge services are also featured at the eco-certified Best Western Hotel d'Arc. This 4-star Orléans hotel is smoke free.

  • 35 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Corner/local shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Offsite parking discounted rates available

Transport

  • Train station: Orléans Station (0.7 km / 0.4 mi)
  • Metro station: Gare d'Orléans Tram Stop (0.1 km / 0.1 mi)

Room Amenities

Best Western Hotel d'Arc offers 35 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desk chairs and dining tables. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.

Pet Policy

  • Pets: EUR 14 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Pet fee: EUR 14 per pet, per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BEST WESTERN d'Arc
  • BEST WESTERN d'Arc Orleans
  • BEST WESTERN Hotel d'Arc
  • BEST WESTERN Hotel d'Arc Orleans
  • Hotel d Arc
  • Best Western Hotel d'Arc Hotel
  • Best Western Hotel d'Arc Orléans
  • Best Western Hotel d'Arc Hotel Orléans

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.