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Mercure Orléans Centre

4-star property
44, quai Barentin, Orléans, Loiret 044 511 21 42
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4.1 out of 5
Very good!
See all 7 ebookers Reviews

"After a day of delays from Le Shuttle, we finally arrived in Orleans at 9.55pm four hours late. The kitchen closed at 10pm, but they took our cases at ... " More

By fammorr on Mon 18 Jun 2012

Points Of Interest

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Classic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Privilege, Room, 1 Double Bed, View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room, 1 King Bed, Balcony, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Mercure Orléans Centre. During your stay, you're just a quick walk from House of Joan of Arc. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy French cuisine while dining at L'ENTRACTE
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of House of Joan of Arc and Place du Martroi
  • Pets welcome for a fee

Mercure Orléans Centre ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Orléans Centre

Everyone (4) Couples (2)
5 out of 5

Fixed the day for us

After a day of delays from Le Shuttle, we finally arrived in Orleans at 9.55pm four hours late. The kitchen closed at 10pm, but they took our cases at reception and rushed us off to the restaurant who were happy to wait on us until we had finished (several needed glasses of wine later)! Great end to a bad day

Posted by on 18 Jun 2012

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2 out of 5
- schlechte lage, sehr laut infolge verkehr - teppich im zimmer unappetitlich - klimaanlage mit störenden geräuschen (defekt?) - niemals 4 sterne, da kenne ich bessere mercure hotels - downgrading ist zwingend!

Posted by on 5 Aug 2021

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Comment from Hotel Management

13 Aug 2021 by Pierre

Bonjour, Nous vous remercions pour avoir pris le temps de nous transmettre vos commentaires, et sommes désolés que votre séjour ne soit pas à la hauteur de vos attentes. Bien cordialement.

5 out of 5
Très agréable séjour. Personnel compétant et sympathique. Chambre calme. Bon emplacement

Posted by , from lausanne on 30 Aug 2020

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Comment from Hotel Management

31 Aug 2020 by Pierre

Merci beaucoup!

4 out of 5
Tout bien, à part le buffet du petit-déjeuner qui est un peu cher.

Posted by on 27 May 2019

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Comment from Hotel Management

27 May 2019 by Pierre - Responsable réception

Merci beaucoup !

5 out of 5

Super vue sur la Loire et 10 minutes de la ville

Pros: Reception area and our room.
Cons: No dogs.
Location: The old town of Orlean and the history of Joan of Arc..Walks along the river.
Excellent weekend,A very comfortable and clean hotel.Very friendly and breakfast very good. We however did not like seeing dogs at breakfast.

Posted by , from Granville on 23 Mar 2018

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Comment from Hotel Management

23 Mar 2018 by Marylène

Dear guest, we thank you for your feedback and hope to welcome you again in out hotel. Best Regards

4 out of 5

Hôtel bien situé, chambre spacieuse

Pas grand chose à redire concernant le confort, l’espace et la propreté des chambres et de l’hotel En general. Le personnel est très accueillant et serviable. En revanche le parking et le petit dej sont en supplement ce qui au final revient assez cher ajoute au prix de la chambre. Enfin, je trouve le sèche cheveux intègre au mur peu pratique et peu efficace.

Posted by , from caen on 13 Mar 2018

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Comment from Hotel Management

16 Mar 2018 by Pierre - FO Manager

Madame, Je vous remercie d'avoir pris le temps de nous transmettre vos commentaires, qui nous sont très utiles. Nous espérons vous accueillir de nouveau prochainement. Très cordialement.

4 out of 5

Hotel agréable mais pas vraiment un 4*

Service laisse à désirer pour un 4*, attente interminable pour le dîner et petit déjeuner peu varié.

Posted by on 9 Aug 2016

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Comment from Hotel Management

by Pierre - Responsable Réception

Bonjour, Nous vous remercions d'avoir pris le temps de nous transmettre vos commentaires, et sommes désolés de cette attente lors de votre dîner. Nous espérons vous accueillir de nouveau prochainement. Très cordialement.

About the Mercure Orléans Centre

Location 44, quai Barentin, Orléans, Loiret 45000

Property Features

Mercure Orléans Centre offers its guests a 24-hour health club and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Orléans Centre. Parking is available for a fee. This 4-star Orléans hotel is smoke free.

  • 111 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1977
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Orléans Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Orléans Centre offers 111 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature premium bedding. 48-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.

L'ENTRACTE – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Late-night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Breakfast fees apply for children ages 12 and older when sharing existing bedding.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Uncovered self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Orléans
  • Mercure Orléans Centre
  • Mercure Orleans Centre Hotel Orleans
  • Mercure Orléans Centre Hotel Orleans
  • Mercure Orléans Centre Orleans
  • Mercure Orléans Centre Hotel
  • Mercure Orléans Centre Orléans
  • Mercure Orléans Centre Hotel Orléans

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 June and close on 30 September.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.