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Hotel Luna Mondschein

4.0 star property

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Photo gallery for Hotel Luna Mondschein

Front of property
Lobby sitting area
Exterior
Courtyard
Body treatments, body wraps, body scrubs, facials

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast included
  • Room service

Explore the area

Map
Str. Purger 81, Ortisei, BZ, 39046
  • St. Ulrich - Seiser Alm
    ‪1 min walk‬
  • Val Gardena
    ‪1 min walk‬
  • Ski School Ortisei
    ‪1 min walk‬
  • Bolzano (BZO)
    ‪56 min drive‬

Room options

View all photos for Superior Single Room, 1 Bedroom

In-room safe, individually decorated, soundproofing, free WiFi

Superior Single Room, 1 Bedroom

  • 20 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | In-room safe, individually decorated, soundproofing, free WiFi

Deluxe Double Room, 1 Bedroom

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom

In-room safe, individually decorated, soundproofing, free WiFi

Superior Double Room, 1 Bedroom

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Luna Mondschein

Mountain ski retreat with full-service spa and indoor pool
Jump on the free ski shuttle for a day on the slopes before returning to Hotel Luna Mondschein for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Hotel Luna Mondschein offers 40 accommodations with a safe and complimentary bathrobes. Rooms open to balconies. Each accommodation is individually decorated. This Ortisei hotel provides complimentary wired and wireless Internet access. Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Hotel Luna Mondschein. During your stay, you're just a quick walk from Dolomites. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages, facials or body treatments at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Dolomites and Val Gardena
  • Free ski shuttle service
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. This ski hotel also offers a health club and a sauna. Self parking is free.

This 4-star Ortisei hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10 AM.
Hotel Luna Mondschein has a restaurant on site.
Room service is available.

Languages

Dutch, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Room service

More

  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between 03 November and 19 December.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.90 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Luna Mondschein Ortisei
Luna Mondschein Ortisei
Luna Mondschein
Hotel Luna Mondschein Ortisei Italy - Val Gardena
Hotel Luna Mondschein Hotel
Hotel Luna Mondschein Ortisei
Hotel Luna Mondschein Hotel Ortisei

Hotel Luna Mondschein Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 49 reviews
Rating 8 - Good. 4 out of 49 reviews
Rating 6 - Okay. 1 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hyeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch breakfast included in the room; half boarding option serving Gourmet local dishes; clean spacious room and bathroom; courteous and friendly staffs; walkability
Stayed 3 nights in Sep 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Luna is an amazing hotel in the beautiful alpine village of Ortisei. The room was lovely, comfortable, spacious and super clean. The facility is gorgeous with a fabulous spa, a nice pub and a great restaurant. The half board was a great choice! I had an outstanding server, who took care of all my dining needs. 100% recommend this hotel!
Stayed 5 nights in Sep 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. The food was outstanding and some of the best meals I have experienced in my life. Each staff member was very helpful and kind. I highly recommend this hotel if you are staying in Ortisei.
Stayed 3 nights in Sep 2024

10/10 Excellent

sychyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to relax and enjoy the Dolomites. The spa was incredible and the wait staff at the restaurant was lovely. Will hopefully be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

Shatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The service was great. People very friendly
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice from the amazing friendly staff, to the afternoon tea offerings to the breakfast and the half board which is a very good value. Also had a great massage and enjoyed the outdoor pool during my stay. No complaints.
Stayed 3 nights in Aug 2024

10/10 Excellent

JAEWOONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities, room comfort
Ortisei Stay
Excellent staff, breakfast and dinner. Hotel a cut above in decor and attention to details.
Stayed 4 nights in Jun 2024

10/10 Excellent

Zaiwei, Foothill Ranch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Anakarina, Boca raton

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was so lovely. Staff very accommodating. The property itself is beautiful and convenient with onsite parking. We got a room with a view to Alpe di Siusi. The location is perfect and so easy to get to Seceda or Alpe di Siusi within a short walk. We got the half board and the dinner experience was great. I loved this hotel and their staff so much. Will definitely stay here next time in Ortisei.
Stayed 3 nights in Mar 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Nice rooms, clean, staff very nice and helpful. Nice breakfast in the morning with fresh juice bar. Restaurant and bar in hotel relaxing.
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight lodging of 3 weeks in Italy
Gorgeous grounds and room with easy town access. Unique saunas (dried grass!?). Delicious restaurant celiac friendly.
Stayed 2 nights in Sep 2023

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The rooms were exceptional clean, staff more then accommodating, food excellent and beautiful property. Easy to Hope off bus and walk to hotel.
Stayed 3 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss and Wonder
This was the most amazing hotel I have ever experienced. It offers a beautiful interior that seamlessly wove old world charm with upscale amenities. The outdoor space offered a variety of seating areas, a delightful play area for children, an enchanting pond, a gorgeous heated pool. The service and food were excellent, the spa was lovely, and all of it is nestled in an Alpine-Italian wonderland. The full board option included far more than stated on Hotels.com and offered variety and quality similar to meals on cruise ships. This hotel exceeded my expectations in every way and I am so grateful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! The room, spa, and restaurant were perfection! Service was impeccable! Can’t wait to make another visit next year!
Stayed 2 nights in Jun 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxuriating in Ortisei
Excellent in all departments - service, food, grounds, room comfort and cleanliness. All top shelf. Didn't use the spa so I can speak to that.
Stayed 1 night in Jun 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Staff helpful & friendly. Special mention to Elena
Stayed 3 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

4/10 Poor

Charles, Brentwood

Disliked: Staff & service, amenities, property conditions & facilities
The Internet accèss is terrible, worse than the old dial up of 15-20 years ago. They often do not answer the phone. After trying to call for service and not getting thru, I walked downstairs to see that no one was on the phone. My requests for more complimentary water for the additional days that I stayed were ignored. My request to not have room service were ignored. When I complained that the service was bad, I was told by the owner to get out at a time when I had additional days to stay there reserved and paid for. The restaurant over charges. I would never stay at this hotel again and do not recommend it.
Stayed 3 nights in Oct 2021

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Hotel in the Dolomites
Relaxing Hotel walking distance to everything in the city with multiple pools, indoor and outdoor, both of which were sublime. The indoor pool has a spiral staircase down into it with stalactite ceilings and a sauna/spa tub. If I ski here, I will definitely return to this hotel.
Stayed 1 night in Jul 2021

6/10 Okay

Joshua

Nice hotel but a bit disappointed
This is a nice hotel with lovely gardens, and well appointed rooms, but overall I was a bit disappointed during my stay. The room was hot and stuffy upon checkin and took a while to cool down after the front desk turned the heat down (which you cannot control yourself), the pillows were firmer than I like, and the dinner that was included in the half board was average. They did have a very nice cake buffet in the afternoon, and breakfast was good. It does seem like a very nice hotel so it might be that my one night there was just not great, however I had better experiences at other hotels in the area.
Stayed 1 night in Sep 2018

10/10 Excellent

Neha

Best of the Dolomites
The nicest hotel during my week long stay in the Dolomites. Very luxurious rooms with balconies with views of the town of Ortisei. Nice large bathrooms and great water pressure in the showers. Breakfast included a fresh vegetable and fruit juicer which was a nice added touch.
Stayed 1 night in Aug 2018

10/10 Excellent

Alan, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel a short walk from center of Ortisei
I had a large, comfortable room with a balcony facing the street and overlooking the mountains. Breakfast was wonderful, and I also spent some time reading in the hotel’s garden.
Stayed 2 nights in Jun 2018