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Candeo Hotels Osaka Shinsaibashi

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Osaka Shinsaibashi

Exterior
Exterior detail
Premium bedding, free WiFi, bed sheets
Exterior
Public bath

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2-7-12 Shinsaibashi-Suji, Chuo-ku, Osaka, Osaka, 542-0085
  • Amerikamura
    1 min walk
  • HUB心斎橋店
    1 min walk
  • Osaka-Namba Station
    6 min walk
  • Osaka (KIX-Kansai Intl.)
    53 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Deluxe Triple Room, Non Smoking

  • 38 sq m
  • Sleeps 6
  • 3 Single Beds

View all photos for King Room, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Room Single Use, Non Smoking

Premium bedding, free WiFi, bed sheets

King Room Single Use, Non Smoking

  • 19 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Twin Room with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

  • 24 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple with 2 Sofa Beds, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with 2 Sofa Beds, Non Smoking

  • 34 sq m
  • Sleeps 8
  • 3 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Triple with Sofa Bed, Non Smoking

Living area

Deluxe Triple with Sofa Bed, Non Smoking

  • 38 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

Executive Triple Room, Mobility Accessible, Non Smoking

  • Sleeps 6
  • 3 Single Beds

View all photos for Executive Triple with Sofa Bed, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple with Sofa Bed, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 7
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Executive Triple Room, Non Smoking

Premium bedding, free WiFi, bed sheets

Executive Triple Room, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 3 Single Beds

Similar properties

Public bath

Candeo Hotels Osaka The Tower

Spa
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (309)
The price is CHF 314
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Candeo Hotels Osaka The Tower

About this property

Candeo Hotels Osaka Shinsaibashi

Hotel with a 24-hour front desk, steps from Dotonbori
Laundry facilities, a 24-hour front desk and free WiFi in public areas are available at this hotel.
Candeo Hotels Osaka Shinsaibashi offers 180 accommodations with a hairdryer. Beds feature premium bedding. This Osaka hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Candeo Hotels Osaka Shinsaibashi's great location. During your stay, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and laundry facilities.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities and a lift
  • Guests have great things to say about the proximity to shopping and the location
  • Steps from Dotonbori and Shinsaibashi-suji
As a guest of Candeo Hotels Osaka Shinsaibashi, you'll find laundry facilities and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1650 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Osaka Shinsaibashi Hotel
Candeo Hotels Osaka Shinsaibashi Osaka
Candeo Hotels Osaka Shinsaibashi Hotel Osaka

Candeo Hotels Osaka Shinsaibashi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 248 reviews" "
Rating 8 - Good. 54 out of 248 reviews" "
Rating 6 - Okay. 16 out of 248 reviews" "
Rating 4 - Poor. 4 out of 248 reviews" "
Rating 2 - Terrible. 6 out of 248 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

PAMELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space for a family of 5. Friendly staff and place was very clean. Perfect location to go around - walkable to great shopping and dining places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Soo

Stayed 3 nights in Aug 2024

8/10 Good

xiao yan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel very new and cleanness but in the heart of Osaka so much noise at midnight eg.(motorcycle ride,I can’t fell asleep welll
Stayed 9 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The spa was lovely after walking for hours, however it is separate for the males and females as is the case for most spas/onsens in Japan. It was sometimes a noisy at night as you are so close to the action but we would stay there again.
Stayed 4 nights in Aug 2024

8/10 Good

Wing Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything is good. We used the self laundry really sad experience. I were there waited over 45mins no one come up pick up their finished Laundry. Have one machine problem so someone called to lobby, waited 15mins the staff come up and fixed the machine also take out the cloth, so I started to use the machine at 1am.
Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, location, amenities. Stayed here with family of five. Top notch. Clean and wonderful location. Highly recommend.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Not a single negative.
Stayed 3 nights in Jul 2024

2/10 Terrible

Mahdi

Travelled with family
Disliked: Staff & service, property conditions & facilities
The only good thing about it is the location, it’s like if the owner bought the land then said ok do whatever you want to do now. The experience starting from the check in to the check out is terrible. The services were sick, it might be good for a motel, but for a hotel? No sir. They are polite? Yes. Do they know how to do their work in a 4 star hotel? No. To conclude, i wish if i have the men in black stick to erase my memories in this building ( sorry I could not use the word hotel to describe it ) .
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very nice hotel but the rooms are very tight, especially if you have a lot of luggage.
Stayed 2 nights in Jul 2024

8/10 Good

Johnny

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2024

8/10 Good

JIYOON

Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Sun, franklin park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2024

2/10 Terrible

Mingqin

Stayed 3 nights in Jul 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Customers should be able to charge coffee and other amenities to the room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle, West Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Kim - Phuong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I'll start with the good stuff. The location is the primary selling point this this hotel. It is in a very vibrant area and right next to the Dotonbori -- a very popular attraction in Osaka. It's also quite near the train station, so very convenient. The staff and service were also excellent. The breakfast was decent but expensive. The hotel room, however, is strange especially for a high-end hotel. The layout has the sink in the room, which means if you're staying with other people, no one can sleep if you are getting ready as the only light that illuminates the sink also illuminates the rest of the room. There is virtually no counter space so all your toiletries have nowhere to be. The room is tiny. And finally, the elevator takes forever to arrive ... and when it does, it's full of people. Several times we opted to walk down the 6 flights of stairs after waiting 10 minutes.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephanie

Stayed 5 nights in Jul 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

6/10 Okay

Amy, San Mateo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room for 4 adults and 1 child who is 12 yo. While there were 5 bed (3 twins and 2 sofa beds), there was no room for luggage storage. Too cramped for 5 people. However, staff was very nice and the room was super clean.
Stayed 3 nights in Jun 2024

10/10 Excellent

paul

Stayed 5 nights in Jun 2024

4/10 Poor

Wei

Liked: Property conditions & facilities
Disliked: Staff & service
Most of the room facing Noisy street!
Stayed 3 nights in Jun 2024

8/10 Good

Freddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing location, close to the shopping, dining and entertainment areas. However, the hotel is not designed for so many guests: the elevators are usually busy, and you have to line up, the spa is too small for so many visitors, there are only five washing machines and a line-up to use them. The staff are doing their best, but they're obviously overworked: there were just two people manning the reception desk and serving breakfast. Most guests are families with young children, and if you love your peace and quiet, this may not be the best place to stay in.
Stayed 4 nights in Jun 2024

4/10 Poor

Ron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We paid an extra 120% when we checked in
i looked over the property again - i didn't see a notice when i reserved a room. When we checked in, we had a resort fee of 110,000 yen for 2 nights! a nice hotel but listed prices are an outrageous exaggeration.
Stayed 2 nights in Jun 2024

10/10 Excellent

code_

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you want to get some shopping done since Dotonbori is literally next door! Easy to get from place to place and check in was an absolute breeze!
Stayed 1 night in Jun 2024