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Centara Grand Hotel Osaka

5.0 star property

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Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; French cuisine
In-room safe, blackout curtains, iron/ironing board
Building design
Exterior
5 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Namba Parks
    ‪2 min walk‬
  • Nipponbashi
    ‪4 min walk‬
  • Namba Grand Kagetsu Theater
    ‪8 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Family Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite ( - Miyabi Club Floor)

Club Suite ( - Miyabi Club Floor) | In-room safe, blackout curtains, iron/ironing board

Club Suite ( - Miyabi Club Floor)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Corner ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Club Room, Corner ( - Miyabi Club Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Corner ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Rei Premium Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Corner ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Room, Corner ( - Yu Standard Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed ( - Yu Standard Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed ( - Yu Standard Floor)

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room ( - Rei Premium Floor)

In-room safe, blackout curtains, iron/ironing board

Family Room ( - Rei Premium Floor)

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room ( - Miyabi Club Floor)

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room ( - Miyabi Club Floor)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe King - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Miyabi Club Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Rei Premium Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Suite - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Suite - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Rei Premium Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Family - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Family - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Miyabi Club Floor　

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Miyabi Club Floor　

  • Sleeps 2
  • 2 Single Beds

View all photos for Family - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Family - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Family - Miyabi Club Floor

In-room safe, blackout curtains, iron/ironing board

Family - Miyabi Club Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe King - Yu Standard Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin - Yu Standard Floor

In-room safe, blackout curtains, iron/ironing board

Deluxe Twin - Yu Standard Floor

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner - Rei Premium Floor

In-room safe, blackout curtains, iron/ironing board

Corner - Rei Premium Floor

  • Sleeps 2
  • 1 King Bed

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About this property

Centara Grand Hotel Osaka

Luxury hotel connected to a shopping centre in Namba with 5 restaurants
This hotel features 5 restaurants, a full-service spa and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness centre, a coffee shop/cafe and self parking.
Centara Grand Hotel Osaka offers 515 accommodations with a safe and complimentary bottles of water. 55-inch Smart televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
SPA Cenvaree スパ・センバリー has 4 treatment rooms, including rooms for couples. Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

The shopping around Centara Grand Hotel Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Nipponbashi. Enjoy features like free WiFi in public areas, plus 5 restaurants and 2 bars.
  • Free WiFi
  • Enjoy French cuisine at Innovative French KUNSEI, one of the property's 5 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to Thai massages, body scrubs or body treatments at SPA Cenvaree スパ・センバリー
  • Amenities include 6 meeting rooms, a lift and co-working space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Nipponbashi and 10 minutes on foot from Kuromon Ichiba Market
Centara Grand Hotel Osaka offers its guests a full-service spa and a 24-hour fitness centre. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

6 meeting rooms and coworking spaces are available. The luxury Centara Grand Hotel Osaka also features spa services, concierge services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Innovative French KUNSEI – This fine-dining restaurant specialises in French cuisine and only serves dinner.
WhiskeyNova ウイスキーノヴァ – This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ – This bistro only serves dinner. Open daily.
Suan Bua スアンブア – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Open daily.
Embassy of Crab エンバシー – This restaurant specialises in live/raw dishes and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • Innovative French KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Handrails in stairways (85 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5220 per person
  • Covered self-parking fee: JPY 4000 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 986 reviews
Rating 8 - Good. 151 out of 986 reviews
Rating 6 - Okay. 29 out of 986 reviews
Rating 4 - Poor. 16 out of 986 reviews
Rating 2 - Terrible. 21 out of 986 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shu

Liked: Cleanliness, staff & service, property conditions & facilities
pretty bad breakfast
Stayed 5 nights in Nov 2024

8/10 Good

Miri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with beautiful rooms with great views. Friendly and helpful staff. Would highly recommend for any stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel tower
Classy hotel tower with stunning views of Osaka. Just next to the awesome Namba parks and shopping center so there is plenty to do and eat in the area. 10 minute walk from Namba station which it itself takes you to anywhere in Osaka basically. The room was lovely and fairly spacious open concept room. The only thing i wish they would have told us is that you need to put your room key in the slot near the door to operate the lights. It is easily missed. But other than that the room, hotel, and staff were great.
Stayed 4 nights in Nov 2024

10/10 Excellent

kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Osaka Fall Trip
Great place to stay in Namba close to a big shopping center and lots of food options. The ramen place just outside the hotel is as the best ramen I’ve ever had. we chose to include breakfast. There were many options and a variety of healthy choices, juices and snacks too. The service was superb! Clean and comfortable room. Easy check in and check out.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Incredible staff. Wonderful spa. Conveniently located near everything. Would stay here again in a heart beat.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
This hotel was fantastic. The view in our room was amazing, overlooking the city, to the west. Huge window. Wow.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Amrita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, great location, and great staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great hotel and what a friendly and helpful staff. Wonderful stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Theodore

Stayed 2 nights in Oct 2024

4/10 Poor

Panatda

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We got a room on the 11th floor and on the side of the train station, so we're able to hear the train at operating hours and although it's a big window, the view isn't very good. Also, the room is a bit lacking. You have an open waredrop next to the sink and shoe place, across from the toilet room.
Stayed 1 night in Nov 2024

8/10 Good

Miri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
One of the best hotels we stayed at during our entire trip in Japan. The staff was attentive and the space was beautiful. The only downside was that the room we were in was diagonally across from the train tracks and the trains run almost 24 hours so there was noise throughout the night. But other than that, I’d definitely stay at Centara again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leslie

Stayed 3 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views, location and luxury in Osaka
Fabulous hotel, great views, staff and rooms. Location is right by Namba Parks for shopping and easy access to all.
Stayed 2 nights in Nov 2024

8/10 Good

Deborah

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
It’s a beautiful hotel and spacious. Close to everything. The only thing we did not like was our toilet area in our room. There were some questionable brown stains on the wall and closely looking at the bottom of door frame, it also had some brown stains/splashes. Not really sure what happened before, but whoever cleaned it didn’t not clean it well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Mui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 2 interconnecting rooms. The rooms are of good size and the shower area and toilet are separated. Hotel is relatively new and staff is very friendly. Location is excellent as it’s near the train station and shopping areas. There are many dining options around the hotel. Will definitely recommend our friends to this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Zuilin

Stayed 2 nights in Oct 2024

6/10 Okay

Kate

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 6 nights. Our room was a good size and had a large comfortable bed and great shower/bath. We were on the 7th floor which did mean some noise from the nearby train station. Breakfast was very good with a decent selection. We also ate dinner at the special crab buffet event which was great.
Stayed 6 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a highlight of our trip - definitely the best hotel we stayed at during our trip to Japan! Amazing room, amazing location and amazing restaurants & bars. We will definitely be staying here again when we come back to Osaka!
Stayed 4 nights in Nov 2024