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Citadines Namba Osaka

4.0 star property
VIP Access

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Photo gallery for Citadines Namba Osaka

In-room safe, desk, laptop workspace, blackout curtains
Premier Double Room | Living area | LED TV
City view
Lobby lounge
Double Room, 1 Bedroom | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5-25 Nippombashi, Naniwa-ku, Osaka-shi, Osaka
  • Kuromon Ichiba Market
    ‪3 min walk‬
  • Dotonbori
    ‪10 min walk‬
  • Tsutenkaku Tower
    ‪13 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Twin Room

Premier Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Bedroom

Double Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Double Room, 1 Bedroom

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 1 Bedroom

Twin Room, 1 Bedroom | In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 1 Bedroom

  • City view
  • 59 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms | In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms

  • City view
  • 73 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • City view
  • 29 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 Queen Bed

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Studio

In-room safe, desk, laptop workspace, blackout curtains

Double Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Studio

In-room safe, desk, laptop workspace, blackout curtains

Twin Studio

  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Double Room

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 3
  • 2 Double Beds

View all photos for One Bedroom Twin Room

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Twin Room

  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Two Bedroom Room

Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Two Bedroom Room

  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

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About this property

Citadines Namba Osaka

Art Deco Osaka hotel connected to a shopping centre, steps from Kuromon Ichiba Market
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a meeting room.
Citadines Namba Osaka offers 313 accommodations with laptop-compatible safes and complimentary slippers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The shopping around Citadines Namba Osaka gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Nipponbashi. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym and a playground
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Steps from Kuromon Ichiba Market and 14 minutes on foot from Tsutenkaku Tower
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the family-friendly Citadines Namba Osaka. A complete renovation of Citadines Namba Osaka was completed in December 2019.

Smoking is allowed in designated areas at this Art Deco Osaka hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Numero Five – This restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,310 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Numero Five

Things to do

  • 24-hour gym
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 1928
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - December 2019
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 4840.0 per night.
  • Cots (infant beds) are available for JPY 550.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2310 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Crib (infant bed) fee: JPY 550.0 per night
  • Rollaway bed fee: JPY 4840.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citadines Namba Osaka Hotel
Citadines Namba Osaka Osaka
Citadines Namba Osaka Hotel Osaka

Citadines Namba Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1100 out of 1360 reviews
Rating 8 - Good. 204 out of 1360 reviews
Rating 6 - Okay. 37 out of 1360 reviews
Rating 4 - Poor. 7 out of 1360 reviews
Rating 2 - Terrible. 12 out of 1360 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 experience. Service, location, everything was amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Carol

Travelled with partner
Liked: Staff & service, property conditions & facilities
We loved having a washer dryer in our room. The room was comfortable and great use of space. Bathroom had separate tub and shower which felt luxe. Would stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , quiet and easy walk to Namba station and the seafood markets
Stayed 1 night in Feb 2025

10/10 Excellent

Carissa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Stay with a Western Feel in Namba-Osaka We stayed one night at Citadines Namba Osaka and had a great experience. The hotel has a more Western feel, with spacious rooms and thoughtful toiletries provided. There is an on-site restaurant and small bar, though we didn’t have the chance to dine there. The staff was helpful and welcoming, making our short stay smooth and enjoyable. Overall, a comfortable and well-located option in Namba—ideal for travelers looking for a bit more space and convenience!
Stayed 1 night in Feb 2025

10/10 Excellent

kristine, brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Common kitchen area
Stayed 5 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 5 nights in Feb 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
On the fringe of Namba. Convenient enough to access trains,food markets etc
Stayed 2 nights in Feb 2025

10/10 Excellent

Fly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Citadines last year and we love it so much that we’ve decided to stay here again. Excellent hotel cleanliness and services. Room facilities were in tip top conditions and everything looks and feel perfect. The lounge was an excellent idea to provide hot water and coffee services plus an area for people to dine in. Homely feeling hotel and the climate control was on point despite the harsh cold weather outside. Totally will come back again if we were to visit Osaka. Big thanks to the hotel staff for making this stay a memorable one once again.
Stayed 5 nights in Feb 2025

8/10 Good

Williejo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, clean and modern. We liked how there was a microwave and dining set so that we can conveniently warm up our food in the comfort of our own room. The downside was that you could hear all the noise from the traffic and the floor was creaking as you walk. The bathroom was decent but lacked in shelf space. The bathtub and sink still had stains around the drain and was not cleaned well. The shower curtain also smelled as if it hadnt been washed or replaced. I loved how the laundry room was adjacent to the kids playroom so that you can tend to your laundry as your kids play next door. I also want to note that we received exceptional service from Ricardo at the front desk. We had a lot of luggage and didn't contact luggage forwarding services in time. We were concerned on how to get our party of 6 and luggage to the airport as we only knew of taxis that could manage up to 5 PAX and thought we would need 2 taxis (so essentially double the cost). Ricardo did his best to find us options and was able to help us find the best solution. The hotel was conveniently located within walking distances from many shops, restaurants and convenience stores. Namba station took longer than 6 minutes to walk to. We found it easier for us to walk to the Kintetsu-Nippombashi Station. Overall, we enjoyed our stay at Citadines and would likely come back should we decide to visit this area again!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, would stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was very clean and contained all the amenities you would need. The room was big compared to rooms I’ve stayed in Tokyo. The staff were very helpful,friendly and efficient. Would definitely recommend and stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Things I liked: The staff was very helpful in storing my luggage before check in and sending to my next destination after my stay. Accessibility to public transport is nice. The rooms were modern in design, spacious, and clean. Things that could have been better: The hotel offered an eco-friendliness coupon for not requesting a room cleaning. The neighborhood is ok. The interior temperature was quite warm for my preference.
Stayed 2 nights in Feb 2025

10/10 Excellent

Haesuk

Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia Ann

Liked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall service is good
Stayed 5 nights in Feb 2025

10/10 Excellent

K.T. Lachlan

Stayed 4 nights in Jan 2025

10/10 Excellent

Mohd Khairy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Not in busy area and close to the tourist spots. Also pretty close from the station from the airport.
Stayed 6 nights in Jan 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not charge us for extending our stay by 1 hour .
Stayed 5 nights in Feb 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at in Osaka. Walking distance to Namba station and the malls
Stayed 3 nights in Feb 2025

10/10 Excellent

Ong

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service from Ricardo and the team.
Stayed 4 nights in Jan 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I'm not sure how this qualifies as a "4-star hotel." The bathroom smelled like sewage, and there was a notice that they would be spraying pesticide in the rooms during the time that we were there. Staff were very kind and helpful though!
Stayed 2 nights in Jan 2025

8/10 Good

Lachlan

Stayed 4 nights in Jan 2025

10/10 Excellent

Mickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay super friendly staff and nice spacious clean rooms plus was close by to pretty much anything I wanted to do
Stayed 3 nights in Jan 2025

10/10 Excellent

Abigail Margarita

Stayed 2 nights in Jan 2025