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Cross Hotel Osaka

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cross Hotel Osaka

Exterior
Lounge
Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, blackout curtains, free WiFi, bed sheets
Reception
2 restaurants, breakfast served

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Shinsaibashi-suji
    1 min walk
  • 香港飯店 0410 道頓堀店
    1 min walk
  • Osaka-Namba Station
    5 min walk
  • Osaka (KIX-Kansai Intl.)
    51 min drive

Room options

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

Deluxe Double Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Cross Floor)

Twin Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (Cross Floor)

Triple Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for DOTONBORI view DOUBLE, Non Smoking

DOTONBORI view DOUBLE, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

DOTONBORI view DOUBLE, Non Smoking

  • 24 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (Standard Floor)

Superior Double Room, Non Smoking (Standard Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Non Smoking (Standard Floor)

Triple Room, Non Smoking (Standard Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

Deluxe Double Room, Non Smoking (Standard Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, Non Smoking (Standard Floor)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Standard Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI view TWIN, Non Smoking

DOTONBORI view TWIN, Non Smoking | In-room safe, blackout curtains, free WiFi, bed sheets

DOTONBORI view TWIN, Non Smoking

  • 27 sq m
  • River view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for King Room, Non Smoking (Cross Floor)

King Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

King Room, Non Smoking (Cross Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Non Smoking (Cross Floor)

Double Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Cross Floor)

Superior Double Room, Non Smoking (Cross Floor) | In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (Cross Floor)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Superior Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Floor Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Floor Triple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Cross Floor Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for DOTONBORI View DOUBLE

In-room safe, blackout curtains, free WiFi, bed sheets

DOTONBORI View DOUBLE

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Suite

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Suite

  • Sleeps 2
  • 2 Double Beds

View all photos for Cross Floor Deluxe Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Triple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Triple Room

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Floor Deluxe Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Floor Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Cross Floor Superior Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Cross Floor Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for DOTONBORI View TWIN

In-room safe, blackout curtains, free WiFi, bed sheets

DOTONBORI View TWIN

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Hotel Nikko Osaka

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (3545)
The price is CHF 256
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Nikko Osaka

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, concierge services and dry cleaning.
Cross Hotel Osaka offers 229 accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers.

Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Cross Hotel Osaka. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests really like the accommodation for the nice bathrooms, overall comfort, spaciousness and cleanliness
  • Steps from Dotonbori Glico Sign and 4 minutes on foot from Hozen-ji Temple
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Cross Hotel Osaka also features a vending machine, concierge services, and dry cleaning/laundry services.

Smoking is allowed in designated areas at this Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE ＆ DINING ZERO – This restaurant serves breakfast and lunch.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday and Sunday. Reservations are required.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE ＆ DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1980 for children
  • Hosted evening meal: JPY 9680

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 767 out of 1001 reviews" "
Rating 8 - Good. 183 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 6 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel. The staff is super friendly and helpful. Check in easy quick and easy. Rooms are very clean and comfortable. They are very well designed. Many amenities are available both in the room and in the lobby. Breakfast buffet is amazing ! Incredible variety of western and Japanese options and everything was delicious. Hotel is located a few min walk to namba subway and namba rail stations. Right in the center of everything. We left luggage in storage for a few days before returning to the hotel for an extra night . And also staff assisted us very efficiently in transferring luggage to next hotel. Can’t say enough about the staff at the hotel - they truly provide excellent customer service.
Stayed 1 night in Sep 2024

10/10 Excellent

Edlen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Zohreh, Richmond Hill

Disliked: Cleanliness, property conditions & facilities
The hotel near the subway
Stayed 4 nights in Aug 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location in Donburi, a lively locale with lots going on. Clean and relatively large room, helpful staff and incredible buffet breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Cross Hotel in Osaka for 3 days during our trip to Japan! It’s a beautiful hotel with spacious rooms. Staff was wonderful. We arrived early and they kept our bags until check in. Hotel area is very safe and within walking distance to many restaurants and subway stations.
Stayed 3 nights in Sep 2024

10/10 Excellent

oren

Stayed 2 nights in Sep 2024

8/10 Good

Ronald

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place with ample amenities in house or nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price point
Great location! Comfortable and clean. I love the bathrooms. Would stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

oren

Stayed 1 night in Sep 2024

8/10 Good

Tulsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need close by to the canal, I wouldn't recommend this area for those looking for good quality dinning resurants as it's all for tourists
Stayed 4 nights in Sep 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Rooms were a good size, nice big shower. We were a family of 4 and needed two rooms. We were given adjoining rooms. Other hotels we stayed in Japan had single rooms that could fit all 4 of us.
Stayed 3 nights in Aug 2024

10/10 Excellent

LISANDRO, Billerica

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, great location, fantastic customer service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jinky

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

CONG, Richmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff, they helped me found my lost passport
Stayed 4 nights in Aug 2024

8/10 Good

shaheen

Stayed 1 night in Aug 2024

8/10 Good

Anissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, it had an awesome view of the Glico sign and the staff was very accommodating. Unfortunately, they did not have laundry service during the days I stayed but their breakfast buffet was included. I did have to pay for a 500 yen deposit fee which I did not know about until I arrived. Otherwise, I had a really really nice stay at this hotel, would recommend m, especially if you want to be in the heart of Osaka!
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Place to Stay
Cross Hotel is the place to stay when visiting Dotonbori. Half a block from the Glico Man and canal. The room was clean, well appointed and larger than a usual Japanese hotel room. Being in a “Cross” room includes a great breakfast buffet and guest lounge access (3-10pm) which includes free drinks and appies. Staff speak english and are very friendly, professional & helpful (special thanks to Lin) - thanks for the great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Silviu, North York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Yuanzhen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Yuanzhen

Liked: Cleanliness, staff & service, amenities
Fantastic
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley Jim Abaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan Vacation
Great location and spacious rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Joyce

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Lots shopping store and food around the hotel within 5 mins walking distance
Stayed 1 night in Aug 2024