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Hotel Trusty Osaka Abeno

4.0 star property

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Photo gallery for Hotel Trusty Osaka Abeno

Reception
Lobby
Point of interest
Point of interest
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1-5-10-300 Abenosuji, Abeno-ku, Osaka, Osaka, 545-0052
  • Abeno Harukas
    ‪2 min walk‬
  • Tennoji Park
    ‪4 min walk‬
  • Spa World
    ‪10 min walk‬
  • Osaka (ITM-Itami)
    ‪26 min drive‬

Room options

View all photos for Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Regular Double Room (150cm) Smoking (No meal and bed for child [0-11 y/o])

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Executive Double Room, 1 King Bed, Non Smoking (No meal and bed for child [0-11 y/o])

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room, Non Smoking (No meal and bed for child [0-11 y/o])

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Regular Double Room (150cm) Non Smoking (No meal and bed for child [0-11 y/o])

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Twin Room, Smoking (No meal and bed for child [0-11 y/o])

  • 22 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Single Room, Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Superior Double Room, Smoking (No meal and bed for child [0-11 y/o])

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Double Room, Non Smoking (No meal and bed for child [0-11 y/o])

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Double Room, Smoking (No meal and bed for child [0-11 y/o])

  • 17 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

Desk, laptop workspace, blackout curtains, free WiFi

Standard Single Room, Non Smoking (130cm bed) (No meal and bed for child [0-11 y/o])

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

Similar properties

Lobby

JR WEST GROUP VIA INN ABENO TENNOJI

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (1006)
The price is CHF 67
for 1 room
includes taxes & fees
5 Mar - 6 Mar
JR WEST GROUP VIA INN ABENO TENNOJI

About this property

Hotel Trusty Osaka Abeno

Hotel with a 24-hour front desk, near Spa World
This hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning and a 24-hour front desk.
Hotel Trusty Osaka Abeno offers 202 accommodations with complimentary bottles of water and complimentary slippers. 43-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

Our customers tell us they can't get enough of Hotel Trusty Osaka Abeno's great location. During your stay, you're just a quick walk from Abeno Harukas. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Spa World and a 3-minute drive from Tsutenkaku Tower
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A terrace, a vending machine, and multilingual staff are also featured at Hotel Trusty Osaka Abeno.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
TERRACE Cafe Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Rin-Tei – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight; JPY 2,500 per night; discounts available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,200 for adults and JPY 1,210 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Rin-Tei
  • TERRACE Cafe Bar

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is not included in the breakfast rates for children ages 0-11, and can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1210 for children
  • Nearby parking fee: JPY 2500 per night (328 ft away; open 7:00 AM to midnight)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Trusty Abeno
Hotel Trusty Abeno Osaka
Hotel Trusty Osaka Abeno
Trusty Abeno
Trusty Osaka Abeno
Hotel Trusty Osaka Abeno Hotel
Hotel Trusty Osaka Abeno Osaka
Hotel Trusty Osaka Abeno Hotel Osaka

Hotel Trusty Osaka Abeno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kuntien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Venja

Stayed 3 nights in Oct 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite. Room was a bit small but very clean. Lighting was somewhat dark but adequate for our needs.
Stayed 8 nights in Nov 2024

2/10 Terrible

Miki

Stayed 1 night in Nov 2024

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Venja

Liked: Cleanliness
Disliked: Staff & service
The staff was neither friendly nor helpful. The smoking room was disgusting (you could not even open a window), no good ventilation and bad smell. The staff didnt do anything about it, and also refused to give Information regarding the city (e.g. where to find a sim card or where to find laundry). Drinks at the bar are very very expensive.
Stayed 2 nights in Oct 2024

4/10 Poor

Beverley

Disliked: Staff & service
Avoid if you are a foreigner
I have stayed here a few times now and probably would not stay again! Amazing location sub par hotel. I made a reservation with breakfast included and was refused breakfast, I think that was the tipping point for me.
Stayed 3 nights in Oct 2024

10/10 Excellent

THITHANHTHUY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and pleasant
Stayed 6 nights in Oct 2024

10/10 Excellent

Yi Siou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Nou

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

HSIANG-YUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very convenient and comfortable hotel
Stayed 9 nights in Sep 2024

10/10 Excellent

Cheng, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , tidy and good for stay hotel. Strongly recommended
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

trent

Stayed 5 nights in Sep 2024

10/10 Excellent

zhang

Stayed 2 nights in Sep 2024

10/10 Excellent

ilho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is kind of dirty, see spots on the chair and small sofa. It would nearly impossible to share a room with another person given its size without stepping over each other. The breakfast is so priced ($50 each day) for party of 2. It’s definitely not worth it to pay $25/person, go out and eat if you have to stay here. Not sure how it got a rating of 8.6 out of 10. This property would be ok for a solo traveler with small luggage and spending most of day out. I would rate this 6 out of 10.
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across the street from the Tennoji station.
Stayed 2 nights in Aug 2024

8/10 Good

Sai Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! The room size is a bit small for luggages, but the bed is comfortable and big enough for 2 adults.
Stayed 3 nights in Aug 2024