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Imperial Hotel Osaka

5.0 star property

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Photo gallery for Imperial Hotel Osaka

Exterior
Indoor pool
Exterior
Park Suite Twin Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk
6 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Housekeeping
  • Free WiFi

Explore the area

Map
8-50 Temmabashi 1-chome, Kita-ku, Osaka, Osaka, 530-0042
  • Osaka-jō Hall
    ‪4 min drive‬
  • Osaka Station City
    ‪4 min drive‬
  • Osaka Castle
    ‪5 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪54 min drive‬

Room options

View all photos for Imperial Floor, Superior Double Room, Non Smoking, Lounge Access

Imperial Floor, Superior Double Room, Non Smoking, Lounge Access | Down duvets, minibar, in-room safe, desk

Imperial Floor, Superior Double Room, Non Smoking, Lounge Access

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room, Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Triple Room, Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Triple Room, Non Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Triple Room, Non Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 6
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Imperial Floor, Deluxe Double Room, Non Smoking , Lounge Access

Imperial Floor, Deluxe Double Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Imperial Floor, Deluxe Double Room, Non Smoking , Lounge Access

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge Access

Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Imperial Floor, Junior Suite Double Room, Non Smoking , Lounge Access

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking, Connecting Rooms (For 5 Adults)

Down duvets, minibar, in-room safe, desk

Twin Room, Non Smoking, Connecting Rooms (For 5 Adults)

  • 100 sq m
  • River view
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Park Suite Double Room, Non Smoking , Lounge Access

Park Suite Double Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Park Suite Double Room, Non Smoking , Lounge Access

  • 100 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Park Suite Twin Room, Non Smoking , Lounge Access

Park Suite Twin Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Park Suite Twin Room, Non Smoking , Lounge Access

  • 100 sq m
  • River view
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room, Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room, Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Double Room, Non Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Twin Room, Non Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge Access

Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Imperial Floor, Deluxe Triple Room, Non Smoking , Lounge Access

  • 40 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge Access

Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Imperial Floor, Junior Suite Twin Room, Non Smoking , Lounge Access

  • 60 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge Access

Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge Access | Down duvets, minibar, in-room safe, desk

Imperial Floor, Deluxe Twin Room, Non Smoking , Lounge Access

  • 40 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Double Room, Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Double Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room, Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking

Down duvets, minibar, in-room safe, desk

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, Smoking, River View

Down duvets, minibar, in-room safe, desk

Superior Twin Room, Smoking, River View

  • 40 sq m
  • River view
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms (For 4 Adults)

Down duvets, minibar, in-room safe, desk

Twin Room, Non Smoking, Connecting Rooms (For 4 Adults)

  • 92 sq m
  • River view
  • Sleeps 4
  • 4 Single Beds

Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 5

Standard Double - Smoking

  • Sleeps 2

Standard Other

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Double - Smoking

  • Sleeps 2

Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Superior Twin - Smoking

  • Sleeps 3

View all photos for Regular Floor Superior Triple Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Triple Room Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Regular Floor Standard Twin Room Non smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Standard Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Imperial Floor Deluxe Double (Non-Smoking)

Down duvets, minibar, in-room safe, desk

Imperial Floor Deluxe Double (Non-Smoking)

  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Floor Superior Double (Non-smoking)

Down duvets, minibar, in-room safe, desk

Imperial Floor Superior Double (Non-smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Regular Floor Superior Double Room Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Double Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Imperial Floor Junior Suite Double(Non-smoking)

Down duvets, minibar, in-room safe, desk

Imperial Floor Junior Suite Double(Non-smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Imperial Floor Junior Suite Twin (Non Smoking)

Down duvets, minibar, in-room safe, desk

Imperial Floor Junior Suite Twin (Non Smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Regular Floor Standard Twin Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Standard Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Regular Floor Connecting Room（for five people）Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Connecting Room（for five people）Non Smoking

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Imperial Floor Deluxe Twin Room Non Smoking

Down duvets, minibar, in-room safe, desk

Imperial Floor Deluxe Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Regular Floor Superior Double Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Double Room Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Regular Floor Park King Suite Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Park King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Regular Floor Connecting Room（for four people）Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Connecting Room（for four people）Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Regular floor standard double (Non Smoking)

Down duvets, minibar, in-room safe, desk

Regular floor standard double (Non Smoking)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Regular floor superior twin (non-smoking)

Down duvets, minibar, in-room safe, desk

Regular floor superior twin (non-smoking)

  • Sleeps 2
  • 2 Single Beds

View all photos for Regular Floor Superior Twin Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Imperial Floor Deluxe Triple Room Non Smoking

Down duvets, minibar, in-room safe, desk

Imperial Floor Deluxe Triple Room Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Regular Floor Standard Double Room Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Standard Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Regular Floor Superior Triple Room Non smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Superior Triple Room Non smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Regular Floor Park Twin Suite Non Smoking

Down duvets, minibar, in-room safe, desk

Regular Floor Park Twin Suite Non Smoking

  • Sleeps 2
  • 2 Double Beds

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Exterior

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4.7 out of 5, Exceptional, (2339)
The price is CHF 228
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Hotel New Otani Osaka

About this property

Imperial Hotel Osaka

Luxury hotel with 6 restaurants and full-service spa
6 restaurants, a full-service spa and a health club are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Imperial Hotel Osaka offers 378 accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Guests can indulge in a pampering treatment at the hotel's full-service spa, フィットネスクラブ施設内スパ. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Guests under 20 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Imperial Hotel Osaka. During your stay, you're just a quick walk from Tenjimbashi-Suji Shopping Street. Enjoy features like free WiFi in public areas and free train pick-up service, plus 6 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at Les Saisons, a fine-dining restaurant that serves French cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at フィットネスクラブ施設内スパ
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Dotonbori and a few minutes from Nipponbashi
  • Free train station pick-up and train station drop-off shuttle service
Imperial Hotel Osaka offers its guests a full-service spa and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and a meeting room are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Imperial Hotel Osaka. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Les Saisons – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Kamon – This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
Jasmine Garden – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Cafe Couvert – This coffee shop serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Kyubey – This fine-dining restaurant specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up and drop-off shuttle
  • Secured, covered parking on site (JPY 2,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,600 to 5,000 for adults and JPY 2,300 to 5,000 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Couvert
  • Jasmine Garden
  • Kamon
  • Kyubey
  • Les Saisons

Things to do

  • Full-service spa
  • Health club
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade

Full-service spa

  • Hot tub
  • In-room massages
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included for children ages 4 and older sharing existing bedding with an adult (breakfast available for a surcharge). There is no charge for breakfast for children age 3 and younger.
The fitness facility, pool, sauna, and bath area are available for a surcharge per entry for guests at least 20 years of age. The pool and fitness facility is closed on the third Tuesday of every month.
Beds are provided based on the number of adults in the reservation.
This property offers shuttle pickup and drop off service from JR Osaka station only.
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 8955.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 4600 to 5000 for adults and JPY 2300 to 5000 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)
  • Rollaway bed fee: JPY 8955.0 per day
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
No visitors or unregistered guests are allowed in this property's executive lounge.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Imperial Osaka
Imperial Hotel Osaka
Imperial Osaka
Imperial Osaka Hotel
Osaka Imperial
Osaka Imperial Hotel
Imperial Hotel
Imperial Hotel Osaka Hotel
Imperial Hotel Osaka Osaka
Imperial Hotel Osaka Hotel Osaka

Imperial Hotel Osaka Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 800 out of 1004 reviews
Rating 8 - Good. 146 out of 1004 reviews
Rating 6 - Okay. 35 out of 1004 reviews
Rating 4 - Poor. 8 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is great. Very professional.
Stayed 7 nights in Nov 2024

8/10 Good

Lien Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free shuttle services stops too early.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yuriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cintra, Seattle

Travelled with family
Liked: Staff & service, property conditions & facilities
A beautiful hotel in a quiet location. Staff is excellent and the room is spacious and full of amenities. If you want to get away from the hustle and bustle of Osaka, this is the place to be.
Stayed 1 night in Nov 2024

10/10 Excellent

Indraneel, Somerset

Stayed 3 nights in Oct 2024

10/10 Excellent

Richard, Charlestown

Travelled with partner
Excellent hotel on the banks of the O River. Terrific staff, great restaurants, stylish decor. Wonderful stay!
Stayed 1 night in Nov 2024

4/10 Poor

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not on any convenient transportation routes, you have to go to Shin-Osaka to get the Shinkansen or to get other areas. Wonderful staff! The hotel is not geared for tourists but more for events/weddings etc. The amenities were mediocre compared to other places we’ve stayed and the food was bad - do not recommend eating there.
Stayed 6 nights in Nov 2024

10/10 Excellent

Lelinna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial Hotel was a wonderful place to stay. They offered a shuttle back and fourth from Osaka station (please check times with the staff), which made it convenient to travel to different locations near by. The location is right near the water and I was able to reserve a room with a wonderful view of the city. The staff was amazing and no matter what I needed, always took the time to help. I would definitely recommend staying here if you are able to. It was a wonderful experience which added to my time while in Osaka.
Stayed 7 nights in Nov 2024

10/10 Excellent

Celia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay with lovely staff.
Stayed 7 nights in Oct 2024

10/10 Excellent

Mohammad, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb. It’s a true five star hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad, Louisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best hotel ever I have stayed. It’s a classic yet modern and custom focused. I will come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Yao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful experience! Everything is just beyond expectation. It’s hard to find anything to to unhappy with. Great Japanese hospitality. Immaculate quality of stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the Best! From the first moment of check-in to final departure, everything was absolutely perfect. The "standard" room was by Japanese standards, extremely spacious and well-appointed. The breakfast buffet was excellent.. The hotel provides a complimentary shuttle bus service between Osaka Station and the hotel. Best of all, all service personnel I interacted with were extremely friendly and professional. This was hands down the best hotel I stayed in on my 25-day Japan trip. I'm glad I somehow stumbled upon it!
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay at a beautiful hotel
Absolutely beautiful hotel, with exceptional service and super comfortable room. Lunch in hotel restaurant was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Kristina

Stayed 1 night in Oct 2024

10/10 Excellent

Xuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel to stay.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent service. A very impressive property.
Stayed 3 nights in Nov 2024

10/10 Excellent

Allen, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuki, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, buffet breakfast was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Nancie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff is amazing! Imperial floors and lounge access are extremely useful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tamoor

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely appointed hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Lennox

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024