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Mercure Tokyu Stay Osaka Namba

3.0 star property

Choose dates to view prices

Photo gallery for Mercure Tokyu Stay Osaka Namba

Courtyard
Laundry room
Exterior
Lobby
Gift shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Amerikamura
    ‪1 min walk‬
  • Shinsaibashi-suji
    ‪2 min walk‬
  • Dotonbori
    ‪3 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪54 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Deluxe Twin Room, Corner (with Washing Machine) | Desk, free WiFi, bed sheets

Deluxe Twin Room, Corner (with Washing Machine)

  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

Superior Twin Room, 2 Single Beds (with Washing Machine) | Desk, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds (with Washing Machine)

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room (Privilege, with Washing Machine)

Family Room (Privilege, with Washing Machine) | Desk, free WiFi, bed sheets

Family Room (Privilege, with Washing Machine)

  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

Twin Room, 2 Single Beds (Privilege, with Washing Machine) | Desk, free WiFi, bed sheets

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (with Washing Machine)

Deluxe Twin Room (with Washing Machine) | Desk, free WiFi, bed sheets

Deluxe Twin Room (with Washing Machine)

  • 30 sq m
  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

Superior Room, 1 Queen Bed (with Washing Machine) | Desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed (with Washing Machine)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Single Beds

  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

Room, 1 Queen Bed (Privilege, with Washing Machine) | Desk, free WiFi, bed sheets

Room, 1 Queen Bed (Privilege, with Washing Machine)

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a fitness centre, a quick walk to Dotonbori
A restaurant, a fitness centre and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include bidets and toothbrushes and toothpaste. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Mercure Tokyu Stay Osaka Namba's great location. During your stay, you're just a quick walk from Dotonbori. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the buffet restaurant
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from Dotonbori and 11 minutes on foot from Namba Grand Kagetsu Theater
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, a vending machine, and laundry facilities are also featured at Mercure Tokyu Stay Osaka Namba.

This 3-star Osaka hotel is smoke free.

CENTRE M(サントル エム) – This buffet restaurant serves breakfast, lunch and light fare.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • Gym
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 226 reviews
Rating 8 - Good. 61 out of 226 reviews
Rating 6 - Okay. 28 out of 226 reviews
Rating 4 - Poor. 8 out of 226 reviews
Rating 2 - Terrible. 1 out of 226 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, funky and beautifully designed! It was my favourite hotel of the whole Japan trip!! Staff were brilliant and didn’t want for anything. FamilyMart on nearest corner and excellent okonomiyaki place opposite were great too! Very close to Dotombori but quiet street.

4/10 Poor

Madison

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location. Central to everything and close to a train station if you wish to venture off further. I would definitely stay here again. Can’t wait to go back to Osaka!
Stayed 3 nights in Oct 2024

10/10 Excellent

Leon

Stayed 2 nights in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Stayed 4 nights in Oct 2024

8/10 Good

Choon Lin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the room with washing machine. Good to wash laundry so that we dont need to bring so much clothes for the whole family. Hotel took the initiative to set up the 3rd single bed for us. Family of 2 adults and 2 small kids
Stayed 6 nights in Oct 2024

10/10 Excellent

Lyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply outstanding, super clean hotel with an exceptional staff. Located in the best part of Dotombori in Osaka, it’s a quiet area with lots of bars, restaurants, and shops. Less than a five-minute walk from the Glico Man. The hotel provides all basic toiletries free of charge. The hallways are quiet and have a dark theme; the room itself is also slightly dim compared to most hotels, but brightens up once the blinds are open. For me, the location couldn’t be better—I’ll definitely stay here again when I visit Osaka.
Stayed 4 nights in Oct 2024

8/10 Good

Jimmy Liang Bing

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merci Mercure
Second time at Mercure Tokyu Stay Namba. Lovely lobby decor and fantastic location in the heart of Osaka yet quiet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

The front office staff were all very helpful. I had a wonderful stay in Osaka
Stayed 2 nights in Oct 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Great location. Lovely seating area and bar. Very dark lights in the room however and could do with a full length mirror! But a fantastic stay overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Room was clean and quiet. Area of town was fun, with great food, and a wide variety of shopping options
Stayed 2 nights in Oct 2024

8/10 Good

Jimmy Liang Bing

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Shonaugh

Travelled with partner
Thought the property was nice- great for location, walkable, and easy and quick check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere. Near shopping, dining, and convenience store.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hugh

Liked: Cleanliness, amenities, property conditions & facilities
lovely place. modern and nice decor. looks more expensive than it is.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mongthanh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, yes a little dark in ambience but that’s the vibe of the place! Breakfast was great, just needed a little more variety. Hotel was central to many restaurants and shops! Would stay here again!
Stayed 4 nights in Oct 2024

8/10 Good

Bartholomew James

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

CHENG KANG

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Too much mosquito in the room. And staff wasn’t really very friendly. Breakfast was repetitive and too little choice/ food was cold even when the breakfast place just open
Stayed 4 nights in Sep 2024

10/10 Excellent

Tanner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall, rooms and the hotel itself is a little dark, using mirror in room for make-up. Hallway lighting etc. Breakfast was amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! No complaints. Very convenient location and very close to Dontonbori.
Stayed 2 nights in Sep 2024

6/10 Okay

Jeffrey, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to main shopping/train stations. We must have gotten the smelly room that previous posters had. Expedia members not allowed for late checkout. Otherwise good hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Felipe

Stayed 4 nights in Sep 2024

10/10 Excellent

JUAN CARLOS

Stayed 2 nights in Sep 2024