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Sheraton Miyako Hotel Osaka

4.0 star property

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Indoor pool, open 8 AM to 9 PM, lifeguards on site
Indoor pool, open 8 AM to 9 PM, lifeguards on site
Banquet hall
Sauna, hot tub, body treatments, aromatherapy, reflexology
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Pool
  • Parking available

Explore the area

Map
6-1-55 Uehommachi, Tennoji-ku, Osaka, Osaka-fu, 543-0001
  • Dotonbori
    ‪15 min walk‬
  • Shitennoji Temple
    ‪16 min walk‬
  • Kuromon Ichiba Market
    ‪16 min walk‬
  • Osaka (ITM-Itami)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds

  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Single Bed

Premium Room, 1 Single Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort premium room, 2 single beds, non smoking

Comfort premium room, 2 single beds, non smoking | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Comfort premium room, 2 single beds, non smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 2 Single Beds, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking

Junior Suite, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, 2 Single Beds, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite, 2 Double Beds

Premium Suite, 2 Double Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Premium Suite, 2 Double Beds

  • 62 sq m
  • Sleeps 2
  • 2 Double Beds

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Exterior

Hotel New Otani Osaka

  • Pool
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  • Free WiFi
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4.7 out of 5, Exceptional, (2303)
The price is CHF 156
for 1 room
includes taxes & fees
3 Mar - 4 Mar
Hotel New Otani Osaka

About this property

Sheraton Miyako Hotel Osaka

Hotel connected to a railway/underground station in Tennoji with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a health club.

Guests aged under 12 years old are not allowed in the swimming pool.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open selected days. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Miyako Hotel Osaka. During your stay, you'll be connected to a railway/underground station and just a quick walk from Kintetsu Department Store Uehonmachi. Features include free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, reflexology or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 15 minutes by foot from Dotonbori and a 2-minute drive from Nipponbashi
Sheraton Miyako Hotel Osaka offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 11108 square feet (1032 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Sheraton Miyako Hotel Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Restaurant & Lounge eu – This restaurant serves breakfast, brunch, lunch and dinner.
Bar Eu – This bar only serves light fare. Open daily.
Chinese Restaurant Shisen – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Uemachi – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 1,000 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,750 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bar Eu
  • Chinese Restaurant Shisen
  • Restaurant & Lounge eu
  • Uemachi

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,108 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate plan for children age 4-11; additional fees of JPY 1750 per child, per night apply and are collected at the property.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1750 for children
  • Covered self-parking fee: JPY 1000.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Hotel Miyako Osaka
Miyako Sheraton Hotel Osaka
Miyako Sheraton Osaka
Osaka Miyako Sheraton
Sheraton Miyako Hotel Osaka
Sheraton Miyako Osaka
Sheraton Miyako Osaka Hotel
Sheraton Osaka Hotel
Sheraton Osaka Miyako
Sheraton Osaka Miyako Hotel
Sheraton Miyako Hotel
Sheraton Miyako
Sheraton Osaka
Osaka Sheraton
Sheraton Miyako Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel
Sheraton Miyako Hotel Osaka Osaka
Sheraton Miyako Hotel Osaka Hotel Osaka

Sheraton Miyako Hotel Osaka Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 467 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Edward

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

ADRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, accessible to airport.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Hollie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No air con!!!
First walking into the hotel the reception area looks amazing, however gets worse from there. Check in was self service and prefer a personal welcoming and what times the facilities are open etc. so had to ask at reception afterwards. The rooms and corridors once you get past reception are very outdated and in our room was just a small fan that could not be adjusted. Every other hotel room I have been in in Japan has had room air con, and not having this made sleeping very uncomfortable. Also getting ready in the morning after showering the whole room is sweltering and you just want to get out. It seemed only 2 out of the 4 elevators were working and there was a que every time to get in one and waited for what felt like forever. There seems to be lots of events going on at this hotel also one night there was hoards of school children and lift after lift could not get in. Another day there was hoards of business men and women. Finally we used the pool but had to wear a swimming cap, pay to use and also was separated into lanes so was for sport use only. The pluses of the hotel were that the hotel staff were lovely and happy to help and the cleaners did a good job but overall would not come back here.
Stayed 4 nights in Oct 2024

10/10 Excellent

Teresita, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge hotel but quite organized. Very pleasant and courteous staff. Cleaning crew are efficient. Perfect location beside the Kintetsu Station. Shuttle bus direct to both airports. To Kansai, 1,800 yen.
Stayed 3 nights in Oct 2024

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness
Great for transport and lovely hotel but was disappointed had to pay for swimming
Stayed 10 nights in Oct 2024

6/10 Okay

LIM HWEE

Disliked: Staff & service, property conditions & facilities
Not enough lounge chairs for guests as they wait to check in at 3 pm
Stayed 1 night in Oct 2024

10/10 Excellent

Wilfer

Stayed 2 nights in Sep 2024

4/10 Poor

carlos

Stayed 3 nights in Sep 2024

8/10 Good

jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
average hotel
hotel conditions generally out dated. remotely located, nevertheless metro system is directly connected. Definitely not for tourism, may be for business purposes.
Stayed 1 night in Sep 2024

2/10 Terrible

Maria Chona Vitug

Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Breanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Multiple shops & train/transportation convenience right underground in the building was the absolute best
Stayed 8 nights in May 2024

10/10 Excellent

Jose Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Upscale Hotel with high value
We were very pleased with this Sheraton property. It was very clean, comfortable, and up-to-date. Our room had a nice view of the city skyline, rather than neighborhood Skyline. The buffet in the morning is excellent, we had it two times. Although, we never tried the in-house Japanese or Chinese restaurants. The hotel is conveniently connected to the train station for ease of travel. And there is a Family Mart very nearby, which is amazing. The neighborhood, Uehonmachi, is rather bustling. Many locals, business people, etc. But also travelers and foreigners. Somewhat nearby is Dotonbori and which is an amazing neighborhood. Don't miss it! You can walk it if you're feeling adventurous. About 25ish minutes, but late night, that walk seems to double. Better to take a taxi, 6 minutes. Within walking distance are several delicious food options. The trick is to go off the beaten path and go to places where you might not be comfortable entering. That is, places that have no foreigners and no English language menus.That's where the good stuff is. There's a really good Chinese restaurant in the shopping plaza directly across from the hotel and the train station. But it's really really hard to find, I got sort of lucky that I even found it. Another great Sheraton Property. The rooms a small, per Japan, but it was clean and felt upscale. The value was excellent. 4.75 stars.
Stayed 3 nights in Jul 2024

4/10 Poor

Nathaniel

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For a 4-star hotel the stay was very underwhelming. The A/C was weak and couldn't be turned up. There was no temperature control and we were hot in our rooms for the entire stay. The pool costs money to enter and I was denied entry due to having a tattoo. I understand some tattoo policies in Japan, but for an international brand, that was truly disappointing not being able to join my family and friends in the pool. Also, the pool is advertised on Expedia as a hotel pool, but it was more of a pool for working out. The location is in a great spot close to a lot of popular areas and the staff had great service, but the hotel itself is poor. Do yourself a favor and find a better spot to stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from the large cockroach that was in our room to greet us. It was a pleasant hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Travelled with family
Disliked: Staff & service, property conditions & facilities
Back to the 70s
Think they spent all the money on the entrance Rooms were like something from the 70s And smelt of stale sweat ,they even had a can of air freshener in the wardrobe Spoiled the whole experience for us No point complaining to reception as they weren’t too friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Sean

Stayed 1 night in Jun 2024

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Stayed 8 nights in Jun 2024

8/10 Good

Keith

Stayed 2 nights in May 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Stayed 2 nights in Apr 2024

8/10 Good

Amy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024