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Swissotel Nankai Osaka

5.0 star property

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Photo gallery for Swissotel Nankai Osaka

Down duvets, in-room safe, desk, blackout curtains
5 restaurants, breakfast, lunch, dinner served; international cuisine
Down duvets, in-room safe, desk, blackout curtains
Indoor pool
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
5-1-60 Namba Chuo-ku, Osaka, Osaka-fu, 542-0076
  • Nipponbashi
    ‪6 min walk‬
  • Tsutenkaku Tower
    ‪2 min drive‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪53 min drive‬

Room options

View all photos for Twin Room (Swiss Select)

Down duvets, in-room safe, desk, blackout curtains

Twin Room (Swiss Select)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss Select Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Swiss Select Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Swiss Select)

Down duvets, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Swiss Select)

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 Queen Bed

Swiss Advantage Room, Room, 1 Queen Bed | Down duvets, in-room safe, desk, blackout curtains

Swiss Advantage Room, Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Swiss Advantage Room, Room, 2 Single Beds

Down duvets, in-room safe, desk, blackout curtains

Swiss Advantage Room, Room, 2 Single Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss, Executive Twin Room, Executive Lounge Access

Down duvets, in-room safe, desk, blackout curtains

Swiss, Executive Twin Room, Executive Lounge Access

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Swiss Advantage Room, Room, 1 King Bed

Swiss Advantage Room, Room, 1 King Bed | Down duvets, in-room safe, desk, blackout curtains

Swiss Advantage Room, Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Swiss Advantage Room, Room, 1 King Bed

Down duvets, in-room safe, desk, blackout curtains

Swiss Advantage Room, Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Swissotel Nankai Osaka

Luxury Osaka hotel connected to a shopping centre, a quick walk to Nipponbashi
Along with 5 restaurants, this hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
Swissotel Nankai Osaka offers 546 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 6 years old are not allowed in the swimming pool.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials and body treatments.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the shopping around Swissotel Nankai Osaka. During your stay, you'll be connected to a shopping centre and just a quick walk from Nipponbashi. Features include free WiFi in public areas, plus 5 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Table36
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, facials or massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Just a 5-minute walk from Namba Parks and 6 minutes on foot from Nipponbashi
Swissotel Nankai Osaka offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 15 meeting rooms available. A fitness centre, a sauna, and multilingual staff are also featured at the luxury Swissotel Nankai Osaka. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Table36 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Hana-Goyomi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Minami Teppanyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Empress Room – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
SH'UN Wine & Dine – This restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 4,150 for adults and JPY 2,075 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Empress Room
  • Hana-Goyomi
  • Minami Teppanyaki
  • SH'UN Wine & Dine
  • Table36

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Facials
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 4-12 years. Breakfast can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities are closed for New Year's Eve and New Year's Day:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4150 for adults and from JPY 2075 for children
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nankai Osaka
Nankai Swissotel
Osaka Nankai Swissotel
Osaka Swissotel
Swissotel Nankai
Swissotel Nankai Hotel
Swissotel Nankai Hotel Osaka
Swissotel Nankai Osaka
Swissotel Osaka
Swissotel Osaka Nankai
Osaka Swissotel Nankai Hotel
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Osaka
Swissotel Nankai Osaka Hotel Osaka

Swissotel Nankai Osaka Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 827 out of 1174 reviews
Rating 8 - Good. 226 out of 1174 reviews
Rating 6 - Okay. 77 out of 1174 reviews
Rating 4 - Poor. 32 out of 1174 reviews
Rating 2 - Terrible. 12 out of 1174 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Namba Hotel with an Indoor Pool
We really enjoyed this hotel, and it was our second time staying here. The first time was actually 15 years ago, and it is even better now. The entire hotel is upscale, the service is excellent, and the rooms are modern and well appointed There are at least two more things worth mentioning about this hotel: 1) It is directly linked to the Namba Nankai railway station, which makes it tremendously convenient. You can follow the signs right out the train station to the hotel entry and 2) there is a fitness area with a large lap pool. So, if you enjoy swimming laps like we do, this is a great hotel choice. Overall, I would highly recommend this hotel if you are interesting in staying in the Namba area of Osaka. It is just convenient to everything.
Stayed 1 night in Nov 2024

6/10 Okay

Janice

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Swiss Select Queen is very small. The toilet has barely any space to put toiletries. The location is 5 star though. Super convenient to the Nankai Express. Other than that, the room rate doesn’t commensurate the room quality.
Stayed 2 nights in Dec 2024

4/10 Poor

FERNANDO

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We got a really old room (there are renewed but ours was really old. The room was dark, old, doesn’t looked clean, didn’t changed the towels, the lights tilted all the time. The wifi was really intermittent, the bed is old and not comfortably. The location is great, just next to Namba station, walking distance of Dotombori. The good thing we got our room as soon as we arrived.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean spacious room. Centrally located for the main train station. Walkable to key sights
Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall rating is good. The location of the hotel is exceptional, very convenient.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location right at Namba station. Very central.
Stayed 5 nights in Nov 2024

6/10 Okay

Elyse

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location, Stellar Service, and Sunset Views
Our stay here was overall enjoyable, with a few standout moments and minor drawbacks. The customer service was exceptional, with multilingual agents who made everything so much easier. They also had a computer available for use, which was a lifesaver for me during the trip. Breakfast was fantastic, offering a mix of Western and Japanese selections. Our son especially loved the ice cream station—a fun and unexpected treat! The view from the dining area was stunning, particularly at sunset, adding a lovely touch to the mornings. The room itself was a bit of a letdown—small and outdated—but the hotel’s location more than made up for it. Being close to Dotonbori and plenty of shopping spots made exploring Osaka a breeze. We’d likely return, but next time, we’d definitely opt for a better room to make the experience even more enjoyable. For the location, service, and breakfast alone, it’s worth considering!
Stayed 3 nights in Nov 2024

10/10 Excellent

YIK YAN MARJORIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing views from the hotel, the rooms are decently sized, there is however a bit of musty smell of old smoke.. but still a great option in an unbeatable location
Stayed 2 nights in Nov 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

4/10 Poor

Jeannie, Santa Monica

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris, San Luis Obispo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location for a visit to Osaka, located directly above the Namba station and many transit lines. The staff spoke English reasonably well, and were focused on service. It took me about a day to get oriented to the massive underground shopping center and transit hub and the connected buildings, but once I did, it was easy to navigate. Also easily walkable to Dotonbori is a popular entertainment district in Osaka, Japan, known for its nightlife, shopping, and street food. The breakfest buffet on the top floor of the hotel offered a great selection and stunning views, and was handled very efficiently. Overall, a great experience. I would stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael, lindenhurst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Nitin

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in Osaka
Heat central location just above Namba station which made it very easy to travel around the city. The room was clean, modern, and the bed and linens were comfortable. The bathroom was clean and modern. Breakfast was buffet style with a huge variety of both western and Japanese offerings. The highlight was the sauna, Japanese bath, and cold plunge. The gym was also well equipped. The lobby is wide open with plenty of seating and drink options (maybe food too). Staff was attentive and friendly. We thoroughly enjoyed our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sooman

Stayed 4 nights in Oct 2024

8/10 Good

Mary M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the Center of Everything in Namba
We chose Swissotel to celebrate our anniversary in Osaka. Location: We chose the location based on our research because it's minutes from the Namba Station with access to the metro and Express train to the airport. However, it wasn't as convenient for our day trips to Hiroshima, Kyoto, Hemiji Castle, Kobe etc. because we still had to travel to the Shin Osaka station across the river to make connections. We also weren't quite prepared for the crush of people in in the Namba Station outside the hotel and just about every shopping area surrounding the building. It was overwhelming at times. Service: Excellent. Everyone was very helpful, especially Meg (Takeuchi) at the concierge desk who was extremely friendly and knowledgeable. Kilm(?) in the Bar 26/Restaurant was also so welcoming, kind and thoughtful when we dined upstairs in the hotel. Accommodations: Our room was quiet, spacious and comfortable but the bathroom was somewhat disappointing because the shower was not user friendly and hard to regulate because it had a hand held spray. It was almost impossible to avoid splashing water all over the floor because there is only a partial glass wall. More importantly, it was not safe trying to get in and out of the tub without slipping because there was not a safety bar to hold onto on the back wall near the door to brace yourself. Perhaps the hotel can look into this. Overall, we had a nice stay.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yong Wan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. Will definitely stay again whenever visiting Osaka. Breakfast option is must.
Stayed 6 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swissotel Osaka
The hotel was in a perfect location and provided all the comforts we needed. Service was great and I would definitely stay again if I travel to Osaka.
Stayed 2 nights in Nov 2024

8/10 Good

patricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Sollena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 4 nights in Nov 2024

10/10 Excellent

GABRIEL, ATWATER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Subway to bullet train, Rapit train line to and from airport, are all literally underneath the hotel. It is a stone's throw away walk to Dontonbori. Conveniently located to say the least.
Stayed 3 nights in Nov 2024