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Homewood Suites Ajax, Ontario, Canada

3.0 star property

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Photo gallery for Homewood Suites Ajax, Ontario, Canada

Terrace/patio
Reception
Studio, 1 King Bed, Accessible (Hearing) | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher
Studio, 1 King Bed, Accessible (Hearing) | Living area | Flat-screen TV, pay films
Free self-parking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet-friendly

Explore the area

Map
600 Beck Crescent, Ajax, ON, L1Z 1C9
  • Ajax Convention Centre
    ‪2 min walk‬
  • Pickering Casino Resort
    ‪4 min drive‬
  • Toronto Zoo
    ‪15 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪42 min drive‬

Room options

View all photos for Suite, Non Smoking

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Suite, Non Smoking

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Flat-screen TV, pay films

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub | Blackout curtains, free cots/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | Flat-screen TV, pay films

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(34 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Queens 1 King Two Bedroom Two Bathroom Suite

Blackout curtains, free cots/infant beds, free WiFi, bed sheets

2 Queens 1 King Two Bedroom Two Bathroom Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Living area | Flat-screen TV, pay films

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Homewood Suites Ajax, Ontario, Canada

Hotel in Ajax with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and concierge services.
Homewood Suites Ajax, Ontario, Canada offers 104 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Homewood Suites Ajax, Ontario, Canada gets high marks from our customers. During your stay, you're just a quick walk from Ajax Convention Centre. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and mini golf
  • Guests have great things to say about the helpful staff and the pool
  • 15 minutes by car from Toronto Zoo and 8 minutes from Lake Ontario
  • Cats and dogs welcome for a fee
Homewood Suites Ajax, Ontario, Canada offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. A terrace, barbecue grills, and a vending machine are also featured at Homewood Suites Ajax, Ontario, Canada. Self parking is free.

Smoking is allowed in designated areas at this 3-star Ajax hotel.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 159
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 195 per accommodation (varies based on length of stay), plus a one-time cleaning fee of CAD 195
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 195 per accommodation (varies based on length of stay) plus a one-off CAD195 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 159 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pre-paid debit/credit cards and cash will not be accepted as payment at check-in for deposits and incidentals.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ajax Ontario Canada
Homewood Suites Hotel Ajax Ontario Canada
Homewood Suites Ajax Ontario Canada Hotel
Homewood Suites Ontario Canada
wood Suites Ajax Ontario Cana

Homewood Suites Ajax, Ontario, Canada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1007 reviews
Rating 8 - Good. 286 out of 1007 reviews
Rating 6 - Okay. 91 out of 1007 reviews
Rating 4 - Poor. 36 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Elina

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is in need of renovations. Check in was easy although we checked in late so it took a little while as it was after midnight. Our room was okay. It was good enough to crash for one night which is what we needed it for. I expected more from the hotel and think it’s a little overpriced.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the current construction (which we knew about) its a greay location
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Dawn

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The couchs and door and carpet in our room were dirty and stained.I was not impressed. There was rice stuck to the couches. We had 4 people and a baby in our room and they provided us with 3 towels and when we asked for more they said they can provide only two more. Mind you we are all girls who need towels for our hair. Breakfast was decent and the staff in the morning were delightful. The towel self in the pool was also rusted and did not look clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was very cold, uncomfortably cold, perhaps it’s the Reno’s that were going on at the time. Other than that, the place is fine
Stayed 1 night in Mar 2025

8/10 Good

Kimberlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt like a home away from home since the room had a full sized refrigerator, microwave, toaster, dishwasher etc. The parking was convenient and free. Also, the daily breakfast made the stay more worthwhile and economical. The staff were friendly and accommodating.
Stayed 4 nights in Mar 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, room comfort

My grandson had a nice time he loves to swim

It was a beautiful hotel it is under construction but the floor they put us on had already been renovated after we unpacked everything put all our belongings away and food I discovered the kitchen floor had water so I called the front desk the sent maintenance asap but he informed us the dishwasher was not properly installed then said they would give us another suit on another floor we had to pack everything up and move to another floor the maintenance man was very nice after we put everything in our wagon he helped us move and we went swimming and when we returned to our suit internet was out for around 45 minutes my grandson was very upset his iPad is his live But besides that the breakfast was excellent and the workers were very nice
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Travelled with family
Unfortunately i didn’t realize the hotel was under renovations as it didn’t say anything when I booked my room. When we arrived there was a half hour period where the fire alarm was going off continuously which had the fire department show up. The room was clean and satisfying but the main hallways on the ground floor were covered as well as the elevator walls. The construction areas were well kept and clean and safe but I would have liked information about the renovations before booking. The hotel should have offered a discount due to the construction work and fire alarm situation. Breakfast was good and lots of choices for myself and my kids. Overall it’s a great hotel to stay in when the renovations are completed. I have stayed here more than once. If you can though book a room of odd numbers. This way you aren’t on the highway side of the hotel where you do hear some traffic noise.
Stayed 1 night in Mar 2025

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Stayed Feb 27-March 2 in accessible room 507. Appreciated the size of the bathroom & bedroom for my husband with walker. Staff were nice and accommodating. Pool looked inviting. Also liked that there were separate temperature controls in bed and living room. Misses: the room curtains did not close - there were filmy ones across the windows but the main curtains didn’t close. In the bathroom, the curtain was poorly installed in the roll-in shower and water always got over the floor. In the kitchen area - there were 4piece settings of cups, glasses, plates and bowls but only 3forks and 1 knife; no dish soap or tea towel; poor choice of coffee maker. Living room was just a couch and TV unit. Unfortunately the gym area was closed for renovations the entire time we were there - was not aware of that at time of booking. Renovations could be disturbing at times - but not as bad as I feared. Breakfast was essentially the same all 3 days we were there - would have appreciated a little more variety. My suggestions for improving the guest experience: 1. Install blackout curtains; 2. Kuerig coffee makers in each guest room; 3. Tea towel and dish soap so guests have option to not run the very loud dishwasher; 4. Add a small occasional table and a chair to the living room (or table in living room and chair in bedroom); 5. Offer ice water in the lobby/breakfast area throughout the day.
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Deanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind and accomodating.
Stayed 1 night in Feb 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A family favorite but noisy because of hockey team running around half the night.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very courteous, eager to help or make things right
Stayed 1 night in Feb 2025

4/10 Poor

Hailey

Stayed 1 night in Feb 2025

8/10 Good

teaghen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family liked that the lobby was open for our team to have dinner together on the night we stayed. The front desk concierge was very nice.
Stayed 1 night in Feb 2025

6/10 Okay

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property 3 or 4 times and this will be the last time. We always book the two bedroom suite for a group of 4 or 5 sisters. It has gotten increasingly dirty and this time it felt like a cheap motel. We understand that you are upgrading decor but for $413.00 for one night we expect a lot better accommodation. For blankets on the bed they used mattress covers with attached bed skirts. Gross. Bedding is all wrinkled. Makes you wonder if it is laundered. That was on both Queen beds. The sofa and chairs were very dirty. I hate to think of the carpet. We find this very disappointing because it was the perfect location for us to gather.
Stayed 1 night in Feb 2025

8/10 Good

pranay

Liked: Cleanliness, staff & service
Under renovation but stay was peaceful
Stayed 1 night in Feb 2025

10/10 Excellent

Johan

Disliked: Property conditions & facilities
For the $350 spent per night this stay was not worth it. The entire first floor was under construction. The room was cold and the heater was so noisy throughout the stay. Will not recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Always great service. The renovations weren’t too disruptive.
Stayed 3 nights in Feb 2025

2/10 Terrible

Samantha

Stayed 1 night in Dec 2024

2/10 Terrible

David

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mahrukh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Friendly staff. Accommodating to requests. Our second time here. Will come back in the future and refer it to others.
Stayed 1 night in Feb 2025

10/10 Excellent

Dzulijana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ajax 1 night stay for a birthday

This was an excellent 1 night stay. My check-in was fast and very friendly with the assistance of Sandeep, I was also upgraded to a 2 bedroom for free. Kids took advantage of the swimming pool, which they all enjoyed. Breakfast was perfect, all in all, I would recommend this hotel for your stay. Thank you for all the staff, great job!
Stayed 1 night in Feb 2025

10/10 Excellent

Trevor

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible breakfast, great communication with staff.
Stayed 1 night in Feb 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025