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Grand Hotel Masseria Santa Lucia

4.0 star property

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Photo gallery for Grand Hotel Masseria Santa Lucia

Front of property
Seasonal outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Private beach nearby, sun-loungers, beach umbrellas
Private beach nearby, sun-loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Breakfast included
  • Pool

Explore the area

Map
S.S. 379 Km 23.5, Località Costa Merlata, Ostuni, BR, 72017
  • Spiaggia della Costa Merlata
    ‪10 min walk‬
  • Torre Pozzella
    ‪6 min drive‬
  • Spiaggia di Gorgognolo
    ‪6 min drive‬
  • Brindisi (BDS-Papola Casale)
    ‪23 min drive‬

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Superior Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • 24 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Grand Hotel Masseria Santa Lucia

Hotel with private beach, full-service spa
Spend the day relaxing on Grand Hotel Masseria Santa Lucia's private beach or pampering yourself at the hotel's full-service spa. Housekeeping is not available.
Grand Hotel Masseria Santa Lucia offers 132 accommodations with minibars and a safe. Rooms open to patios. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
During your stay at Grand Hotel Masseria Santa Lucia, you'll be within walking distance of Spiaggia della Costa Merlata. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, facials or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Just a 5-minute drive from Spiaggia della Costa Merlata and 6 minutes from Torre Pozzella
  • Local-area shuttle service available for a fee
Unwind on the hotel's private beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Hotel Masseria Santa Lucia such as a seasonal outdoor pool and a children's pool.

Free breakfast is available daily. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach hotel also offers outdoor tennis courts, a hot tub and a steam room. Free self parking is available.

This 4-star Ostuni hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 10:00 AM.
Grand Hotel Masseria Santa Lucia has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 80.00 per night
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT074012A100020785

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Masseria Santa Lucia
Grand Hotel Masseria Santa Lucia Ostuni
Grand Masseria Santa Lucia
Grand Masseria Santa Lucia Ostuni
Grand Hotel Masseria Santa Lucia Puglia/Marina Di Ostuni, Italy
Masseria ta Lucia Ostuni
Masseria Santa Lucia Ostuni
Grand Hotel Masseria Santa Lucia Hotel
Grand Hotel Masseria Santa Lucia Ostuni
Grand Hotel Masseria Santa Lucia Hotel Ostuni

Grand Hotel Masseria Santa Lucia Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 91 reviews
Rating 8 - Good. 36 out of 91 reviews
Rating 6 - Okay. 15 out of 91 reviews
Rating 4 - Poor. 7 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Stayed 1 night in Sep 2024

4/10 Poor

zakhar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated
Stayed 5 nights in Aug 2024

6/10 Okay

Kirk

Travelled with partner
Not well designed
Stayed 2 nights in Aug 2024

6/10 Okay

Karel

Liked: Cleanliness
Stayed 9 nights in Jun 2024

8/10 Good

Jasmine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a wedding. Pool and hotel were clean and comfortable. Very relaxing atmosphere. Staff at weren’t very friendly when needed assistance with things and failed to make a dinner reservation when I asked them to. They weren’t able to seat me at the restaurant. Staff didn’t seem to like English speaking guests and found us more a nuisance.
Stayed 5 nights in Sep 2023

2/10 Terrible

fabian

Disliked: Staff & service
If you are interested in staying at this hotel, please be advise that they do not speak any other language but Italian. They make it very difficult for us travelers ( English speaking) to communicate with them. The staff is very rude, talks in Italian and laughed at us when we requested service to charge our vehicle at the station. We ordered orange juice 4 glasses and they would roll their eyes or make comments which obviously we did not understand. We tried our best to speak minimal Italian but they made it very difficult. The service at the buffet we were never approached by a server, they would walk by our table and not help us. The location is not bad but walking from the parking lot to the hotel at night was pretty risky as the road is very rocky. Sadly, this is a hotel we would not consider to stay again.
Stayed 4 nights in Aug 2023

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool area
Stayed 7 nights in Jul 2023

6/10 Okay

christopher, novi

Travelled with family, Travelled with family and small children
Room has crawling insects. Property is old. Dining options very limited. Restaurant open for an hour during lunch and was pricy for a fixed menu. Room service also had limited hours. Beach is a bit of a hike and not the best. The sandy beach required a shuttle bus and was packed when I visited. Not much to do around hotel without a car.
Stayed 2 nights in Jul 2023

10/10 Excellent

damian

Stayed 1 night in May 2023

8/10 Good

George

Liked: Staff & service, room comfort
Overall a good experience
We stayed there for one night only and I have nothing new to add that hasn't already been said. The location, the pool, the area, the staff were simply excellent. The hotel itself feels a bit dated when compared to others, sort of like a time machine back to the 90s, but I doubt anyone comes to stay here for that. Would I stay again? Yes.
Stayed 1 night in Jul 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Club Med without the dancing
The hotel was really good value with a large pool and attractive sitting out areas.After initial surprise by non English speaking staff at reception service was friendly and helpful. There are no restaurants within walking distance so either drive to lunch dinner or full board.The remoteness makes for a v quiet stay Has an international client base and some coach tours but few Brits if you want to get away from it all
Stayed 5 nights in Jun 2019

10/10 Excellent

Eddie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, grounds and staff were great. We were lost driving from Rome to Santa Lucia, called hotel to let them know we were going to arrive after midnight, their response was " no problem, we will waiting for you". We asked if we could have a late check out of 11:00 they said "how about 12 so you dont have to rush".
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

10/10 Excellent

S Wilde, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover after flying into Brindisi
Really lovely place

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
When asking about the cost of dinner we were informed it was more expensive than it actually was - I was corrected, via Expedia after airing initial views. There was no info in the welcome pack about room service whatsoever, however apparently there was. The facilities were good, in particular the pool, tennis etc. the hotel is outside of Ostuni and it costs about €20 one way into Ostuni old town. There is a free bus every couple of hours on an evening - the timetable says it takes 30 mins - we did the journey twice and both times it took 50 mins. Taxi was easier which reception helpfully organised. The let down for us was the poor rooms - sparse and very basic.

6/10 Okay

DocBee, Winchester, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting Hotel popular with package holidays
We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

6/10 Okay

DocBee, Winchester, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting Hotel popular with package holidays
We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

6/10 Okay

DocBee, Winchester, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Interesting Hotel popular with package holidays
We chose the hotel for it's location within easy striking distance of Brindisi Airport and yet with a beachfront location. The rooms had interesting modernist styling and the pool was lovely but the hotel itself is quite a long way back from the sea. When we were there we were in a small minority of independent travellers and the hotel was filled with several different package tours. Because there was a gala dinner for the package holidaymakers it was quite difficult to get dinner -- the hotel staff told us that the restaurant was closed and to eat in the hotel we needed to join the gala dinner but that turned out not to be true. 30 minutes later, we were allowed into the restaurant but the food was not great. Verdict: convenient location and nice pool but find somewhere else to eat.

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell
Helt ok hotell. Fint og stort badebasseng ute. Fine strender. SPA avdelingene kostet penger, selv om man var gjest ved hotellet. Og treningsrommet var ubrukelig siden aircondition ikke fungerte. Det var veldig uheldig, da vi booket hotellet pga trening inne. Hotellet ligger rett ved en superfin, gammel by som heter Ostuni. Anbefaler å ta turen dit for solnedgang og middag.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ciro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Della masseria ha solo la facciata storica .
Stayed 2 nights in Jun 2024

8/10 Good

Alessandro

Travelled with partner
Sea landscapes
Stayed 3 nights in Jun 2024

6/10 Okay

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
La colazione è un po’ troppo standard.
Stayed 1 night in Jun 2024

6/10 Okay

carmine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Andre

Stayed 1 night in Apr 2024

6/10 Okay

Domenico

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023