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Ostuni Palace Hotel Bistrot & SPA

4.0 star property
VIP Access

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Photo gallery for Ostuni Palace Hotel Bistrot & SPA

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Fitness studio
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Rooftop terrace
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Room service

Explore the area

Map
Corso Vittorio Emanuele 218, Ostuni, BR, 72017
  • Piazza della Liberta
    ‪9 min walk‬
  • Church of San Francesco
    ‪9 min walk‬
  • Museum of Preclassical Civilizations of Southern Murgia Hills
    ‪11 min walk‬
  • Brindisi (BDS-Papola Casale)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | Minibar, in-room safe, desk, blackout curtains

Family Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room, City View

Minibar, in-room safe, desk, blackout curtains

Romantic Double Room, City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Panoramic Double Room Single Use

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room (Spa Access - 1 hour)

Minibar, in-room safe, desk, blackout curtains

Standard Double Room (Spa Access - 1 hour)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | Minibar, in-room safe, desk, blackout curtains

Standard Double Room Single Use

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Ostuni Palace Hotel Bistrot & SPA

Mediterranean hotel with full-service spa and free breakfast
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Ostuni Palace Hotel Bistrot & SPA offers 34 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Ostuni Palace Hotel Bistrot & SPA, you're just a quick walk from Piazza della Liberta. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Ostuni Palace BISTROT
  • Indulge with body treatments, massages or body scrubs at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from Ostuni Cathedral and 14 minutes from Pilone Beach
  • Cats and dogs welcome for a fee (restrictions apply)
Ostuni Palace Hotel Bistrot & SPA offers its guests a full-service spa. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, meeting rooms, and coworking spaces are available. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Ostuni Palace Hotel Bistrot & SPA. Limited free parking is available on a first-come, first-served basis.

This 4-star Ostuni hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Ostuni Palace BISTROT – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ostuni Palace CAFE – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 1 metre
  • Street parking available
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ostuni Palace BISTROT
  • Ostuni Palace CAFE

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet (60 centimetre high)
  • Lift (80 centimetre wide door)
  • Low-height counter and sink (60 centimetre high)
  • Raised toilet seat (40 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT074012A100021748, BR074012014S0009955

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ostuni
Palace Hotel Meeting SPA
Hotel Palace Ostuni
Ostuni Hotel
Ostuni Hotel Palace
Ostuni Palace
Ostuni Palace Hotel
Palace Hotel Ostuni
Palace Ostuni
Ostuni Palace Italy - Puglia
Ostuni Palace Meeting SPA
Palace Meeting SPA
Ostuni Palace Hotel Meeting SPA Italy - Puglia
Ostuni Bistrot & Spa Ostuni
Ostuni Palace Hotel Meeting SPA
Ostuni Palace Hotel Bistrot & SPA Hotel
Ostuni Palace Hotel Bistrot & SPA Ostuni
Ostuni Palace Hotel Bistrot & SPA Hotel Ostuni

Ostuni Palace Hotel Bistrot & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 117 reviews
Rating 8 - Good. 38 out of 117 reviews
Rating 6 - Okay. 8 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 1 out of 117 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Leonard, Easton

Stayed 2 nights in Sep 2024

10/10 Excellent

David

Fabulous place to stay
Stayed 5 nights in Sep 2024

10/10 Excellent

Marion Rowland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way, no complaints.
Stayed 7 nights in Sep 2024

10/10 Excellent

Suzanne, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Nice breakfast. Meant to stay one night but stayed two instead.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Perfecto is a great adjective to describe Ostuni Palace Hotel. First, service is over the top from all employees. Second the food and atmosphere is outstanding. The additional plus is free parking & breakfast, which is spectacular. The proximity to the piazza is only a 10 minute walk. It has been a great experience staying at this hotel & highly recommend
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Stayed 3 nights in Aug 2024

10/10 Excellent

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! They were ready to help you.
Stayed 6 nights in Jul 2024

10/10 Excellent

Xandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the entire feeling of the hotel was really nice.
Stayed 3 nights in Jun 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a lovely hotel with great views across the street to the city... Very good breakfast , dinner... Charming staff. Easy walk to the town centre.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Arie

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Fiona

Stayed 2 nights in Oct 2022

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent staff - especially the lady at breakfast, front desk and the cleaner beautiful view short walk to town eggs cooked to order at breakfast We would also like to thank the hotel staff for their swift action to inform us of, and help us collect, a valuable we left in our hotel room.
Stayed 2 nights in Aug 2022

8/10 Good

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ostuni
Nice clean hotel. Bit of a mix up with room and dinner times but staff were lovely
Stayed 1 night in Oct 2021

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Ostuni
Excellent hotel only a short walk from the main square of Ostuni. Very good breakfast selection safely served by waiters. Very attentive reception staff. Would highly recommend.
Stayed 2 nights in Sep 2021

10/10 Excellent

Jose

Michele was exceptionally welcoming and responsive.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A nice hotel with good location for exploring this lovely city
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay to visit Ostuni
Great place to stay, within an easy walking distance to the centre of Ostuni. Clean and comfortable. Also great to have the parking available.
Stayed 2 nights in Sep 2020

6/10 Okay

peter

Liked: Cleanliness, property conditions & facilities
Great location, free parking. Some issues.
It's slightly unfair to judge this hotel at this moment, because of Covid measures they have been forced to instigate, however we visited at this time so can only judge from what we encountered. Firstly, the hotel is attractive, well looked after and in a great location within a 5 to 10 minute walk to the centre of Ostuni's main areas. On Hotels.com's website it stated rooms had a furnished patio but the room we were given didn't, after I complained to reception they did give us a room with a patio but apparently there are only a few like this. On the booking it also stated it was a 12 noon check out, again the hotel said this was wrong but did relent and extend it to 12 when I complained.(I don't like to complain but we had plans that morning) Because of Covid you have to ore order on arrival what you want for breakfast for the duration of your stay plus what time you wanted it, we didn't like this and other hotels we stayed at didn't do this. Breakfast was okay, served outside only, Covid again presumably but they did tend to bring the food out and then the coffees some time later, again not something we liked. We loved the free car parking, especially being right in the city centre. Overall this is a lovely hotel in a great location and it's not their fault that the Hotels.com site has some misinformation on it and without Covid I'm sure we'd have enjoyed the stay more. Staff were friendly throughout.
Stayed 2 nights in Aug 2020

8/10 Good

Piero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent care of the whole property Very good breakfast and front desk
Stayed 2 nights in Sep 2019