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Relais Valle dell'Idro

4-star property
Via G.Grasso 4, Otranto, LE 044 511 21 42
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3.0 out of 5
See all 2 ebookers Reviews

"We arrived at this hotel at a time when the temperature was between 94 & 97 degrees in Puglia. It is situated in Otranto about 10 minutes walk from th ... " More

By a verified traveller on Sun 13 Aug 2017

Points Of Interest

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Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room (Budget)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Relais Valle dell'Idro. During your stay, you're just a quick walk from Otranto Castle. Enjoy features like free WiFi in public areas, plus a bar and a rooftop terrace.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Otranto Castle and Otranto Waterfront
  • Airport, train station pick-up and beach shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

Relais Valle dell'Idro ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Relais Valle dell'Idro

Everyone (2)
3 out of 5

No restaurant

Pros: The rooms. The staff.
Cons: A restaurant!!!!!!!
Location: Beach, sightseeing, restaurants.
We arrived at this hotel at a time when the temperature was between 94 & 97 degrees in Puglia. It is situated in Otranto about 10 minutes walk from the castle, harbour and restaurants. The decor is lovely - modern and tasteful, and the staff were nice and helpful. A word of warning though, we assumed from the website that there was a pool with loungers and a restaurant. There is a hot tub (not great in 94 degrees!) on the pleasant roof terrace and they only do breakfast. We do take some responsibility for this ourselves though, because it doesn’t actually say on the website that there is a pool or restaurant, just photo’s of the hot tub with loungers and a dining area, which we assumed catered for all meals. There Is a bar, the air conditioning in the rooms is excellent - thank goodness. It all got to be an bit of an endurance test because of the unusual heat so we cut short our stay and moved to another hotel. I’d recommend it as a sort of city hotel really and I could never stay there for the original 9 nights we booked, because having no restaurant, it all just got to be a bit hard work. Parking is difficult - there is a car park costing 5 euros a night about 400 yards from the hotel. The immediate surroundings of the hotel are not picturesque, to be honest. But for a couple of nights’ stay, the internal ambiance is lovely and the staff are very nice.

Posted by , from UK on 13 Aug 2017

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3 out of 5

Posted by on 27 Jul 2022

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About the Relais Valle dell'Idro

Location Via G.Grasso 4, Otranto, LE 73028

Renovations + Closures

The property is closed between 15 October and 15 April.

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A beach shuttle and a round-trip airport shuttle are available for a fee. A hot tub, a rooftop terrace, and spa services are also featured at Relais Valle dell'Idro. This 4-star Otranto hotel is smoke free.

  • 27 guestrooms or units
  • 3 levels
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Otranto Station (3.1 km / 1.9 mi)
  • Property shuttles: Airport shuttle, train station pick-up, and beach shuttle

Room Amenities

Relais Valle dell'Idro offers 27 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Golfing nearby
  • Snorkelling nearby
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

  • Number of treatment rooms 1
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM

Special check-in instructions:

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Relais Valle dell'Idro offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 45.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Pet Policy

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

A seasonal tax is imposed by the city and will be collected at the property. This tax is applicable from April through September and the amount has been determined by the local administration.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and Barclaycard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in all accommodation. Guests can access their rooms with a mobile device.

  • One child stays free
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 3
  • Contactless check-in is available
  • Smoke detector
  • Children stay free
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 10 per day (984 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 45.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Valle dell'Idro Relais
  • Valle dell'Idro Relais Hotel
  • Valle dell'Idro Relais Hotel Otranto
  • Valle dell'Idro Relais Otranto
  • Valle dell'Idro Relais
  • Relais Valle dell'Idro Hotel
  • Relais Valle dell'Idro Otranto
  • Relais Valle dell'Idro Hotel Otranto

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.