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Yumotokan

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Yumotokan

Indoor pool
Public bath
Public bath
In-room safe, free WiFi
In-room safe, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Parking included

Explore the area

Map
2-30-7 Noka, Otsu, Shiga-ken, 520-0102
  • Ogoto Onsen
    4 min walk
  • Saikyoji Temple
    5 min drive
  • 足湯カフェ ことことこっとん
    3 min walk
  • Ogotoonsen station
    17 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Japanese Modern Type with Double Bed (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Double Bed (One Time Access to Private Open-air Bath), Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking

Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Junior Suite, Non Smoking

  • 68.1 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking

Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Corner Suite, Non Smoking

  • 58 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Japanese Modern Type with Twin Bed (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Twin Bed (Ohmi Beef Steak Plan), Non Smoking

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese Modern Type with Twin Bed, Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Twin Bed, Non Smoking

  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese Modern Type with Twin Bed (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Twin Bed (One Time Access to Private Open-air Bath), Non Smoking

  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese Western Style Room, Non Smoking

In-room safe, free WiFi

Japanese Western Style Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for SARAKU Healing (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

SARAKU Healing (Ohmi Beef Steak Plan), Non Smoking

  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Kotone rooms with open-air hot spring baths Executive Double, Non Smoking

Kotone rooms with open-air hot spring baths Executive Double, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Executive Double, Non Smoking

  • 43.4 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

[KAROI Luxury floor] Japanese Style KAROI Suite AKANE with Open Air Bath, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 3 Large Single Beds

[KAROI Luxury floor] Japanese Style KAROI Suite YAMABUKI with Open Air Bath, Non Smoking

  • 56 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking

Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Executive Twin, Non Smoking

  • 43.3 sq m
  • Lake view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

  • 99 sq m
  • Sleeps 5
  • 3 Single Beds and 2 Single Futons

View all photos for Kotone rooms with open-air hot spring baths Family Suite, Non Smoking

Kotone rooms with open-air hot spring baths Family Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Family Suite, Non Smoking

  • 77.2 sq m
  • Lake view
  • Sleeps 5
  • 2 Double Beds

View all photos for [KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] KAROI Suite with Open Air Bath, Non Smoking

  • 82 sq m
  • Sleeps 5
  • 3 Single Beds and 2 Single Futons

View all photos for Japanese Western Style Room (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

Japanese Western Style Room (Ohmi Beef Steak Plan), Non Smoking

  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

View all photos for Japanese Modern Type with Double Bed, Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Double Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

[KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Kotone rooms with open-air hot spring baths DX Suite, Non Smoking

Kotone rooms with open-air hot spring baths DX Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths DX Suite, Non Smoking

  • 81.4 sq m
  • Lake view
  • Sleeps 3
  • 3 Double Beds

View all photos for Japanese Modern Type with Double Bed (Ohmi Beef Steak Plan) Non Smoking

In-room safe, free WiFi

Japanese Modern Type with Double Bed (Ohmi Beef Steak Plan) Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Kotone rooms with open-air hot spring baths Private Suite, Non Smoking

Kotone rooms with open-air hot spring baths Private Suite, Non Smoking | In-room safe, free WiFi

Kotone rooms with open-air hot spring baths Private Suite, Non Smoking

  • 54.4 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for SARAKU Healing Room, Non Smoking

In-room safe, free WiFi

SARAKU Healing Room, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

[KAROI Luxury floor] Japanese Style with Open Air Bath, Twin Beds, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for SARAKU Healing Room (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

SARAKU Healing Room (One Time Access to Private Open-air Bath), Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for [KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking

[KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] Japanese Style Double Bed with Open Air Bath, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for [KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking

[KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking | In-room safe, free WiFi

[KAROI Standard floor] Japanese Style Twin Bed with Open Air Bath, Non Smoking

  • 43 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Style Room, Non Smoking (One Time Access to Private Open-air Bath)

In-room safe, free WiFi

Japanese Style Room, Non Smoking (One Time Access to Private Open-air Bath)

  • 41.0 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Western Style (One Time Access to Private Open-air Bath), Non Smoking

In-room safe, free WiFi

Japanese Western Style (One Time Access to Private Open-air Bath), Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Futon

[KAROI Luxury floor] Japanese Style Semi Suite with Open Air Bath, Non Smoking

  • 49 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Room with Open-Air Bath, Non Smoking

Room with Open-Air Bath, Non Smoking | In-room safe, free WiFi

Room with Open-Air Bath, Non Smoking

  • 60.6 sq m
  • Sleeps 5
  • 2 Double Beds

[KAROI Luxury floor] Japanese Style with Open Air Bath, Double Bed, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

[KAROI Luxury floor] Japanese Style KAROI Suite MOEGI with Open Air Bath, Non Smoking

  • 62 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Japanese Style Room (Ohmi Beef Steak Plan), Non Smoking

In-room safe, free WiFi

Japanese Style Room (Ohmi Beef Steak Plan), Non Smoking

  • 41 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room, Non Smoking

In-room safe, free WiFi

Japanese Style Room, Non Smoking

  • 41 sq m
  • Sleeps 5
  • 5 Single Futons

Japanese Modern Type with Twin Bed

  • Sleeps 2
  • 2 Single Beds

Japanese Modern Type with Double Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Normal Rooms-Japanse-Style

In-room safe, free WiFi

Normal Rooms-Japanse-Style

  • Sleeps 2
  • 5 Single Futons

Karoi Suite (Children under 5 Are Not Allowed)

  • Sleeps 5
  • 2 Single Futons and 3 Single Beds

Japanese Modern Type with Twin Bed (One Time Access to Private Open-Air Bath)

  • Sleeps 2
  • 2 Single Beds

View all photos for Gesshin Building Akane-no-Ma Japanese Suite with Open-air Bath

In-room safe, free WiFi

Gesshin Building Akane-no-Ma Japanese Suite with Open-air Bath

  • Sleeps 6
  • 1 Single Futon

Japanese Modern Type with Twin Bed

  • Sleeps 2
  • 2 Single Beds

Kotone rooms with open-air hot spring baths DX Suite

  • Sleeps 3
  • 3 Double Beds

View all photos for Normal Rooms (Two-Room) Japanse-Style

In-room safe, free WiFi

Normal Rooms (Two-Room) Japanse-Style

  • Sleeps 9
  • 5 Single Futons

View all photos for Gesshin Building Upper Floor Japanese Style Room with Private Bath

In-room safe, free WiFi

Gesshin Building Upper Floor Japanese Style Room with Private Bath

  • Sleeps 5
  • 1 Single Futon

View all photos for South Wing Executive, Japanese-Style with Bath

In-room safe, free WiFi

South Wing Executive, Japanese-Style with Bath

  • Sleeps 2
  • 1 Double Bed

View all photos for Hakuraku Saraku Healing Room

In-room safe, free WiFi

Hakuraku Saraku Healing Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Modern Japanses-Western-style Room

In-room safe, free WiFi

Modern Japanses-Western-style Room

  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

Japanese Modern Type with Double Bed (One Time Access to Private Open-Air Bath)

  • Sleeps 2
  • 1 King Bed

Karoi Delux Suite (Children under 5 Are Not Allowed)

  • Sleeps 5
  • 2 Single Futons and 3 Single Beds

View all photos for Japanese Modern Double Bed No-Smoking

In-room safe, free WiFi

Japanese Modern Double Bed No-Smoking

  • Sleeps 2
  • 1 Double Bed

Kotone Rooms with Open-Air Hot Spring Baths Private Suite

  • Sleeps 2
  • 2 Double Beds

Similar properties

Front of property – evening/night

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Free WiFi
Air conditioning
Breakfast available
Parking available
4.6 out of 5, Wonderful, (185)
The price is CHF 285
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Yumotokan

Family-friendly ryokan with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free ryokan has a coffee shop/cafe and coffee/tea in a common area. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, concierge services, a 24-hour front desk and an arcade/games room are on-site.
Yumotokan offers 65 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include toilets with an electronic bidet, complimentary toiletries, children's slippers and toothbrushes and toothpaste. This Otsu ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 4 indoor hot springs and 4 outdoor hot springs open between 5:00 AM and midnight. The temperature in the hot springs is set to 106°F.

Our customers tell us that they can't get enough of the helpful staff at Yumotokan. During your stay, you're just a quick walk from Ogoto Onsen. You'll find features such as free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes hot springs
  • Just a 4-minute walk from Ogoto Onsen and a 3-minute drive from Lake Biwa
  • Free train station pick-up and train station drop-off shuttle service
There's a coffee shop/cafe on site. WiFi is free in public spaces. As a guest of Yumotokan, you'll find a full-service spa and hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. An arcade/games room, gift shops/newsstands, and karaoke are also featured at the family-friendly Yumotokan. Self parking is free.

This 3.5-star Otsu ryokan is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 4,800 for adults and JPY 2,800 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Full-service spa

  • 4 indoor hot springs
  • 4 indoor/outdoor hot springs
  • 4 outdoor hot springs
  • Hot springs open from 5:00 AM - midnight
  • Hot springs water temperature - 41 ºC
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 buildings
  • Smoke-free property

Room amenities

Bathroom

  • Children's slippers
  • Free toiletries
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests booked in Room Only rate plans who wish to receive breakfast or dinner during their stay must contact the property 7 days before arrival to pre-book meals (subject to availability; meal service not guaranteed). Meal service cannot be requested after check-in.
This property offers airport shuttle pickup service from Ogoto-onsen Station only, available until 7 PM.
Meals are available by reservation only and cannot be requested after check-in. Guests must contact this property at least 7 days before their expected arrival to make all meal reservations.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4800 for adults and from JPY 2800 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • Hot springs access available from 5:00 AM to midnight.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Yumotokan
Yumotokan Hotel
Yumotokan Hotel Otsu
Yumotokan Otsu
Yumotokan Inn Otsu
Yumotokan Inn
Yumotokan Otsu
Yumotokan Ryokan
Yumotokan Ryokan Otsu

Yumotokan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 445 out of 630 reviews" "
Rating 8 - Good. 155 out of 630 reviews" "
Rating 6 - Okay. 22 out of 630 reviews" "
Rating 4 - Poor. 5 out of 630 reviews" "
Rating 2 - Terrible. 3 out of 630 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

sungchul

Travelled with family
Liked: Amenities
Food is excellent. Service is excellent. Spring is wonderful.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful and hospitable stay that I experienced in Japan. Lovely staff, gorgeous rooms, incredible private onsen. There’s yakiniku across the street if you miss dinner. I love that they offer a shuttle from the train station as well— there’s a free phone there you can use to call them. I’ll definitely be coming back and staying longer next time.
Stayed 1 night in Jun 2024

10/10 Excellent

Jihyeon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Victor, Fresno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and staff. Dinner was excellent. They offer a shuttle service to and from Ogotoonsen station - there’s a cell phone at the station to call various ryokans in the area for pickup.
Stayed 1 night in Jun 2024

10/10 Excellent

SOLAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Soo-Jin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Teena

Travelled with partner
Awesome Onsen. Quick check in. The two open air mineral baths were clean, comfortable and relaxing. The one with the huge lava rocks, natural greenery and small waterfall on the 5th floor was my favorite. On the 11th floor the afternoon and evening it was gently raining and sitting in the Onsen with rain coming down made me feel one with the rain and hot water. The food was awesome, a huge variety and more than I could eat. The room was traditional Japanese and comfortable. My husband and I enjoyed our 10th wedding anniversary at Yumotokan.
Stayed 1 night in Apr 2024

10/10 Excellent

Constantinos, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, rooms, food although on the expensive side as I booked a room with private onsen.
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best stay of our trip, the staff was exceedingly courteous and the shuttle bus to local attractions was perfect. We’re hoping to stay again!
Stayed 2 nights in Feb 2024

6/10 Okay

E Young

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do this was our first experience at a full service Ryokan and Onsen. The size of our room was huge and we loved the bathroom as it felt like being in a spa. We really enjoyed the traditional Japanese dinner and breakfast. There were so many foods that were new to us. We got the Omni beef dinner which was extra and the meat was fabulous! Definitely worth trying. So the only stress was arrival at the train station. There’s a public phone that you can use to call for pick for foreigners but it’s so tiny and difficult to find. It’s literally tied to a string 5 meters from the exit of the tolling station as you arrive.

10/10 Excellent

Shen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful during our 2 night stay at this ryokan. They made us feel so welcome even with a language barrier and just provided us whatever we needed. The food was amazing and the onsen facilities were top notch, definitely the highlight of our Japan trip. They also provide a free shuttle service to pick you up from the nearest train station. There’s even a convenient hotel phone at the station to use.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A Fabulous stay! Loved the 5th floor open air onsen!
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience. So fun to take pic’s of the family in traditional dress. I personally loved each of the Onsens. Unfortunately the dinner included a lot of fish - we are not big fish eaters.
Stayed 1 night in Jul 2023

10/10 Excellent

Colin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s so nice here the staff are extremely attentive and it really feels like being a feudal aristocrat for a day, with dinner and breakfast as multi course meals in private rooms and staff coming to set up futons for sleeping while the guests are at dinner. Cannot recommend it enough! the surrounding area is charming in a small-town kinda way, but there’s not much to do outside the ryokan. I don’t recommend staying more than one or two nights unless you have a car to take you out to things to do in the area
Stayed 1 night in Jun 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the various onsen you could try out (especially the outdoor ones)! I also opted to have my own wooden tub that dispensed hot spring water—that was really nice too. The staff was warm and welcoming, and the kaiseki dinner was great to try. I highly recommend this place if you want to have an onsen day!
Stayed 1 night in Mar 2023

10/10 Excellent

FUMIHIKO

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open air Onsen is excellent, the hotel shuttle service and hotel staff are also outstanding.
Stayed 1 night in Jan 2020

10/10 Excellent

kamming

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Free shuttle bus from JR station which takes 5 minutes. Very clean and good condition. The hotspring water is very nice. Highly recommended
Stayed 1 night in Jan 2020

10/10 Excellent

Chi Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Executive Floor with VIP lounge
With the additional VIP lounge and several special onsens , Yumotoken makes it the most wonderful wonderful hotel around Lake Biwa.
Stayed 1 night in Jan 2020

8/10 Good

Lilian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Otsu
The staff were great in their service, from checking in to checking out. We initially booked a room with an outdoor onsen bath tub but didn’t realized that the shower facilities were also outdoor. Due to winter, our young toddler was unable to shower outdoor and it was inconvenient for us to bring him to the public bath. We expressed our concern and the staff was very helpful and immediately helped us to find an alternative room with an indoor bath tub and shower. We were moved to a higher floor room which was great as it offered a 180 degree view of the lake during the day. Very appreciative of the kind gesture of their staff. Food were great too. We enjoyed the kaiseki dinner, the beef was excellent. Would strongly recommend this hotel to anyone who is coming to Otsu.
Stayed 1 night in Dec 2019

10/10 Excellent

Angela, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Had a wonderful stay. Will come again .
Stayed 1 night in Dec 2019

10/10 Excellent

Lim, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, will be prefect if restaurant open earlier. I brought young children so I didn’t book the dinner with the hotel as I’m afraid the child don eat the food provided. Restaurant only open at 8.30pm so bring some snacks for fussy child like mine
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AH-Mazing!!
Stayed only one night but wished for more!! The onsens at Yumotokan are beautiful and the staff is extremely attentive and nice. Shout out to Nuri, who took care of us for dinner and breakfast. She was very sweet and made us feel super welcome. The food was very tasty and everything is locally sourced. Can't wait to go back!
Stayed 1 night in Nov 2019