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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

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Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker
Exterior
Standard Room, 1 King Bed, Refrigerator, River View | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Canadian Museum of History
    ‪6 min walk‬
  • Parliament Hill
    ‪4 min drive‬
  • Casino du Lac Leamy
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 2 Double Beds, Refrigerator, River View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen | Fridge, coffee/tea maker

Suite, 1 Queen Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator | Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Bar (on property)

Ramada Plaza by Wyndham Gatineau/Manoir du Casino

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (2540)
The price is CHF 94
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Ramada Plaza by Wyndham Gatineau/Manoir du Casino

About this property

Best Western Plus Gatineau-Ottawa Downtown

Eco-certified hotel with fitness centre and 24-hour business centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, a business centre and conference space. Weekly housekeeping is available.
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and a safe. Select Comfort beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include free newspapers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Gatineau-Ottawa Downtown. During your stay, you're just a quick walk from Canadian Museum of History. Free WiFi in public areas, an indoor pool and a gym are available.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Steps from Jacques Cartier Park and 6 minutes on foot from Canadian Museum of History
Best Western Plus Gatineau-Ottawa Downtown offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4155 square feet (386 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Gatineau-Ottawa Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Gatineau hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4,155 square foot of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2023-11-30, 575492

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Best Western Plus Gatineau-Ottawa Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 174 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

Elia

Liked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Left thirsty
Requested drinking water, there was no cold water coming from the sink or tub faucet in the room. It was very warm and not drinkable. There was NO bottled water available for purchase and the associate at the service desk was less than hospitable when we called. I have stayed at many best western in my travels, this may be the last time and will be sure to tell everyone I know about the Gatineau location!
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely noisy hotel. Paper thin walls and can hear all the commotion going on in and outside the hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very loud hotel could hear the people next to you. beautiful view and bed was very comfortable will return.
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Stayed 1 night in Nov 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
The BW is a special place for us, we love the river view and this time we got the same room we got when we first met, it was a special feeling. thank you, doug
Stayed 1 night in Nov 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The room was clean, bed was comfortable. Pillows and blanket we good as well. The room was a good size . Wall are paper thin, could hear my neighbor's conversation clearly and they were speaking at a regular volume. No dinning options in the hotel. No vending machines for drinks or snacks either.
Stayed 1 night in Nov 2024

6/10 Okay

Nesta

Disliked: Cleanliness
I was very disappointed, they don’t clean just change the beds. Dusty everywhere.
Stayed 2 nights in Nov 2024

2/10 Terrible

Chelsea

Stayed 1 night in Nov 2024

10/10 Excellent

Pascal

Stayed 3 nights in Nov 2024

8/10 Good

George

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Halit

Liked: Staff & service, amenities
Old style
Stayed 1 night in Nov 2024

6/10 Okay

Don

Disliked: Staff & service
…
Stayed 3 nights in Nov 2024

8/10 Good

SURPINDER

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Need to get involve into EV electric supply equipment system, other than that perfect.
Stayed 1 night in Nov 2024

10/10 Excellent

Josee

Stayed 1 night in Oct 2024

10/10 Excellent

DIYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sabine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Property conditions & facilities
We stayed for two nights on the 8th floor. At the elevators it smelled like human vomit. The smell eventually made its way into our room. We put a towel down at the door to keep the smell out but it seemed to somehow be in the bathroom. My guess is through an air vent. All the front staff said was sorry. We will not stay there again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Charlie

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Mediocre
The elevator was ridiculously slow. It could take up 10 minutes before arriving. I took the 6 flights of stairs down twice and arrived before the elevator arrived down. The coffee machine was out of service twice in my 19 hour stay. The tv channel selection is mediocre and the remote does not work well. You have to be very close to the TV and often have to push more than once on the keys. Overall, ok, but unlikely to recommend or visit again.
Stayed 1 night in Nov 2024

6/10 Okay

Roxana

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Terra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay!! Will be back!
Stayed 1 night in Nov 2024

6/10 Okay

Ahmad Fahim

Just the location is amazing
Stayed 1 night in Nov 2024