See all properties

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

2.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Exterior
Indoor pool, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
500 Brisebois Crescent Drive, & Centrum Boulevard, Ottawa, ON, K1E0A6
  • Place D'Orleans Shopping Center
    5 min walk
  • University of Ottawa
    13 min drive
  • Byward Market Square
    15 min drive
  • Gatineau, QC (YND-Ottawa Executive)
    38 min drive

Room options

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living Area)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room (Specialty)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Inn Orleans

Pool
Hot tub
Breakfast included
Parking included
3.6 out of 5, Good, (1002)
The price is CHF 111
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Quality Inn Orleans

About this property

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel

Ottawa hotel in Orleans with free breakfast and fitness centre
An indoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Weekly housekeeping is available.
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers 103 accommodations with coffee/tea makers and an iron/ironing board. A pillow menu is available. Televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers and change of towels can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Place D'Orleans Shopping Center. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes on foot from Place D'Orleans Shopping Center and a 3-minute drive from Princess Louise Falls
  • Pets welcome for a fee
Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and 3 meeting rooms. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

Arabic, English, French, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 22 2025 to February 25 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 2 January 2025 to 27 March 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Ottawa East Orleans Hotel
Holiday Inn Express Orleans Hotel
Holiday Inn Express Ottawa East Orleans
Holiday Inn Express Orleans
Holiday Inn Express Suites Ottawa East Orleans

Holiday Inn Express & Suites Ottawa East - Orleans, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 1004 reviews" "
Rating 8 - Good. 307 out of 1004 reviews" "
Rating 6 - Okay. 58 out of 1004 reviews" "
Rating 4 - Poor. 22 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liping

Travelled with partner
Liked: Amenities
Clean and comfortable room, breakfast is very good too.
Stayed 1 night in Sep 2024

8/10 Good

Janice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 1 night in Sep 2024

10/10 Excellent

Philippe

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet area to stay in with easy access to the highway and a number of grocery, food, shopping options close by.
Stayed 5 nights in Aug 2024

10/10 Excellent

Nathan, Quebec City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Darwin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was large. It seems as if it was not cleaned well. There was no vent in the bathroom and for what I thought was a newer facility it looked a little worn.
Stayed 5 nights in Sep 2024

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Breakfast was very good. Highway access was easy. I would recommend this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Sukhvinder, Waterloo

Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Edwin

Stayed 1 night in Aug 2024

10/10 Excellent

Fredrica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe and comfortable beds. Breakfast was good.
Stayed 1 night in Aug 2024

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not give a 5 star review as the property had some hidden taxes/fees that were added on without our knowledge. Nice place but very expensive.
Stayed 3 nights in Sep 2024

10/10 Excellent

Derek, Montréal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and friendly staff, would stay again.
Stayed 1 night in Aug 2024

6/10 Okay

Mansoor

We stayed only one night, which was OK
Stayed 1 night in Jul 2024

10/10 Excellent

Afia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast eating place is kinda small Area. Couldn’t accommodate a lot of people always had to wait for people to finish before you get a seat
Stayed 3 nights in Aug 2024

10/10 Excellent

Sang Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 3 nights in Aug 2024

10/10 Excellent

Mohamad

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff friendly and helpful
Stayed 1 night in Sep 2024

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Hugh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Holiday Inn Express & Suites Ottawa East-Orleans. Very impressed, so nice and clean. Staff very friendly and accommodating. From the front desk to the breakfast staff. They were amazing, always smiling and checking to see if we had everything we needed. Would highly recommend this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Eileen

Stayed 1 night in Aug 2024

10/10 Excellent

Maria Paz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very clean and comfortable
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

anis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the breakfast was great! Thank youuuu!!!
Stayed 1 night in Aug 2024

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it was easily accessible and it had a very good breakfast.
Stayed 1 night in Aug 2024