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Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Point of interest
Point of interest
Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Indoor pool, pool loungers

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Kanata Centrum Shopping Centre
    7 min walk
  • Milestones
    3 min walk
  • Ottawa Fallowfield Station
    18 min drive
  • Ottawa, ON (YRP-Ottawa-Carp)
    16 min drive

Room options

View all photos for Premium Room, 1 King Bed, Corner (Premium Shower)

Premium Room, 1 King Bed, Corner (Premium Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Premium Room, 1 King Bed, Corner (Premium Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Corner

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

Room, 1 King Bed, Roll-in Shower (Roll-In Shower) | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

Exterior

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub) | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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4.5 out of 5, Wonderful, (1559)
The price is CHF 181
for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About this property

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Eco-certified hotel connected to a shopping centre in Ottawa with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and concierge services.
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers 152 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Kanata Centrum Shopping Centre. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Chez Lionel, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Kanata Centrum Shopping Centre and a 4-minute drive from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. The eco-certified Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Chez Lionel – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (5,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 30 for adults and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 57 out of 1002 reviews" "
Rating 4 - Poor. 24 out of 1002 reviews" "
Rating 2 - Terrible. 26 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff were friendly and very welcoming to my working dog. They even gave her a little treat! Highly recommend this place for travelling with your dog. I booked a suite so I could have her crate separate from my sleeping area as we are both light sleepers. This arrangement was perfect. Floors were not carpet so I didn’t need to stress about muddy paws or spilled water dishes.
Stayed 2 nights in Sep 2024

8/10 Good

Megan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing ! Great staff and informative!
Stayed 1 night in Sep 2024

10/10 Excellent

Giuseppe

Stayed 1 night in Aug 2024

10/10 Excellent

Kirubakaran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

ZengLin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service good hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patricia

Stayed 3 nights in Aug 2024

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is an excellent location,very accessible to the rest of the city .The are very friendly and helpful.The environment is siren and peaceful.I highly recommend it to anyone visiting Ottawa.
Stayed 4 nights in Aug 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort
Where's the restaurant?
The suite was very good. I specified a room with a walk-in shower and that's what we got. However there was no grab bar in the shower and the shower floor was slippery. There was a grab bar next to the toilet so why not in the shower too? Why are all the beds in hotels so high? If you're not 5"10" or taller you cannot just sit on the edge of the bed! But this is the case in every place I've been in recent years, not just Holiday Inn. So take a step stool with you if you are just average height or shorter. The restaurant was closed for renovations and I did not know about it until after I made the reservation. I might have chosen a different hotel. They did compensate for this by providing 10 - 15% discounts at various nearby restaurants. We took advantage of a few of them but a restaurant in the hotel is much better. There was a reasonably priced breakfast buffet. It was OK in terms of the food and very good in terms of the service. The new restaurant will be a French restaurant, "Chez Lionel", when it opens. A more family oriented restaurant might be better but I don't know what the menu will be like. The door into the room was extremely heavy. My wife could barely open it. And watch out when it closes behind you! It could knock over a child or an elderly person. But even with all that force it did not lock on its own and had to be shut tightly by hand. All the staff were very helpful and friendly.
Stayed 4 nights in Aug 2024

2/10 Terrible

JAMES

Stayed 1 night in Aug 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sherri

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Great central area for theatre, shopping, and restaurants.
Stayed 3 nights in Aug 2024

10/10 Excellent

Olayinka

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was quiet and clean I did not like that the refrigerator in our room was not working
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Quick check in.
Stayed 1 night in Aug 2024

8/10 Good

Cindi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed that the hotel did not have pay per view. Tired from our travels, we just wanted to watch a movie and unfortunately, that was not available.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Maddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Héraïs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024