Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Point of interest
Indoor pool, pool loungers
Point of interest
Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Parking included
  • Housekeeping
  • Pet-friendly
  • Laundry

Explore the area

Map
101 Kanata Avenue, Ottawa, ON, K2T1E6
  • Kanata Centrum Shopping Centre
    ‪7 min walk‬
  • Bell Sensplex
    ‪4 min drive‬
  • Tanger Outlets
    ‪5 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪27 min drive‬

Room options

Premium Room, 1 King Bed, Corner (Premium Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 26.0 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 King Bed, Mobility Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel

Eco-certified hotel connected to a shopping centre in Ottawa with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and concierge services.
Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers 152 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Fridges and microwaves are provided.

This Ottawa hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Kanata Centrum Shopping Centre. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at Chez Lionel, a brasserie that serves French cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Kanata Centrum Shopping Centre and a 4-minute drive from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. Public spaces have free WiFi and wired Internet. Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. The eco-certified Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Ottawa hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Chez Lionel – This brasserie specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 20 to 30 for adults and CAD 12 to 15 for children
  • A restaurant

Restaurants on site

  • Chez Lionel

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference centre (5,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 30 for adults and CAD 12 to 15 for children
  • Pet fee: CAD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Ottawa Kanata
Holiday Inn Ottawa Kanata

Holiday Inn Hotel & Suites Ottawa Kanata, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 600 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 56 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to where we needed to go
Stayed 1 night in Oct 2024

8/10 Good

Greg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On day of checkout my tv was already cut off. I like to see the news first thing in the morning while drinking a coffee. Otherwise good experience and location.
Stayed 2 nights in Oct 2024

8/10 Good

Ting, AURORA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I had was that the shower water pressure was really low during my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

SRI VENKATA NAGA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Kanata.
Stayed 4 nights in Sep 2024

8/10 Good

Vito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandy, Oxford Mills

Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying at this location and we were very happy with the room, the service and the location. The newly opened Lionel restaurant and bar had a great ambiance and the staff were top notch. The room was a bit small, but we knew that when booking and provided more than enough for us. The bathroom was nice, everything was clean. We did not use the pool & gym facilities. We would highly recommend it and would stay here again.
Stayed 1 night in Oct 2024

8/10 Good

I Chieh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I go back to Kanata visiting friends I stayed at this property. Since there are many overside trucks. It would be nice if the parking spaces are wider to accommodate the vehicle. There was a loose bathroom handle bar at the property which I have addressed with the front desk. Otherwise, the most comfortable bed. Tried the new Chez Lionel. The staff still needed some training. Only had dessert and drinks. So far the food was so so.
Stayed 1 night in Oct 2024

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel lobby and the room were very clean. The breakfast room was not as clean as expected and the breakfast wasn’t worth $15.00, it should be included. The staff were very pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

10/10 Excellent

Sabah

Liked: Staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Oct 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Inn close to highway
Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the salted pool!
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Kylie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
No specific review. This was a five star experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like the flood lights on the exterior of the building - with todays energy saving designs - lighting on the building should have been included in the exterior design as to enhance the building. Too glaring.
Stayed 3 nights in Sep 2024

8/10 Good

kayla

Travelled with group
Liked: Cleanliness, staff & service
It was clean and staff were nice. The water pressure wasn’t great even when washing your hands the sink wasn’t good water pressure so it would burn your hands and then would take forever to cool down. The pool we fairly clean but very strong chlorine levels and it was like burning my friends and my skin.
Stayed 3 nights in Sep 2024

10/10 Excellent

Veronique, Kapuskasing

Friendly staff, clean place
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, friendly and very helpful with any questions we had. Hotel was clean and had everything we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Returned here many times, always a nice experience. Loving the new renovated rooms
Stayed 1 night in Sep 2024

8/10 Good

Danny, Oakville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in town
Stayed 1 night in Sep 2024

8/10 Good

QING

Stayed 6 nights in Sep 2024