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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Point of interest
Exterior
Point of interest
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Pool

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • University of Ottawa
    ‪3 min drive‬
  • Byward Market Square
    ‪5 min drive‬
  • Parliament Hill
    ‪6 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

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About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ottawa East by IHG. During your stay, you're just a quick walk from St. Laurent Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8148 square feet (757 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Myra's Kitchen – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,148 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults and CAD 0 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 596 out of 1294 reviews
Rating 8 - Good. 370 out of 1294 reviews
Rating 6 - Okay. 169 out of 1294 reviews
Rating 4 - Poor. 74 out of 1294 reviews
Rating 2 - Terrible. 85 out of 1294 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to shopping and the highway
Stayed 3 nights in Dec 2024

10/10 Excellent

Réjean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all around awesome hotel with excellent service!
Stayed 3 nights in Dec 2024

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Michelle

Stayed 4 nights in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Amenities
From the moment we walked into the hotel we were greeted with friendliness. And watching the staff interact with each other. So much respect. The restaurant meals were amazing. Every staff member greeted you with a smile and took time to interact with us. We will definitely be back!!
Stayed 2 nights in Dec 2024

6/10 Okay

Stephane

Business traveller
Liked: Cleanliness
I was charged 9$ for items That My girl friend purchased with her crédit card. Also coffe machine did Not work in My room
Stayed 2 nights in Dec 2024

8/10 Good

Tyce

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Dec 2024

6/10 Okay

Adam

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Bad front desk people. Disorganized and clueless. Will not go back to this hotel.
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
snowy night outside but ok inside
Typical Holiday Inn experience.Lots of hockey teams in the hotel.Some late noise but overall a reasonable stay.Room was clean but unremarkable.
Stayed 1 night in Dec 2024

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean nice size we had everything we needed
Stayed 2 nights in Dec 2024

10/10 Excellent

Prabhjot Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Its was great and the location is awesome
Stayed 3 nights in Dec 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the Ottawa Charge home opener. Easy and free parking, great staff and only 10 minutes from TD Place!
Stayed 1 night in Dec 2024

10/10 Excellent

Jahanvi

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was pleasant beautiful , very convienient . Its very near to malls , get good dining options nearby nd its very near to downtown , parliament hill
Stayed 3 nights in Nov 2024

6/10 Okay

Mohammadreza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1- nice staff 2- water pressure too weak. 3- not the hotel fault, but there were cases of people talking loud (rude) between 10pm - 7 am. E.g. 29th Nov, 10th floor
Stayed 3 nights in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was good for an overnight to pick up a car.
Stayed 1 night in Nov 2024

2/10 Terrible

Silvio

10/10 Excellent

Noah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

Stephane

Stayed 1 night in Aug 2024

8/10 Good

Nyck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Damien

Disliked: Amenities
I was told because i booked through expedia i would recieve ny deposit back through expedia. Its been over a week and i havent recieved anything.
Stayed 1 night in Nov 2024