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Holiday Inn Ottawa East by IHG

3.0 star property

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Photo gallery for Holiday Inn Ottawa East by IHG

Indoor pool
Point of interest
Bar (on property)
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Bar
  • Pool
  • Gym

Explore the area

Map
1199 Joseph Cyr St, Ottawa, ON, K1J7T4
  • St. Laurent Centre
    ‪4 min walk‬
  • University of Ottawa
    ‪3 min drive‬
  • Children's Hospital of Eastern Ontario
    ‪6 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪9 min drive‬

Room options

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

Similar properties

Exterior

Hampton Inn by Hilton Ottawa

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, (2478)
The price is CHF 134
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hampton Inn by Hilton Ottawa

About this property

Holiday Inn Ottawa East by IHG

Hotel with free parking, near The Ottawa Hospital General Campus
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre. Housekeeping is available on request.
Holiday Inn Ottawa East by IHG offers 261 accommodations with a safe and free newspapers. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Ottawa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ottawa East by IHG. During your stay, you're just a quick walk from St. Laurent Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
Holiday Inn Ottawa East by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 8148 square feet (757 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Ottawa East by IHG. Free self parking is available.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Myra's Kitchen – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Italian, Russian, Spanish, Turkish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 20 to 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Myra's Kitchen

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,148 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: CAD 2.18 per accommodation, per night
  • Service fee: 2.82 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 20 to 25 for adults and CAD 0 to 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chimo
Chimo Hotel
Chimo Hotel Ottawa
Chimo Ottawa
Hotel Chimo
Holiday Inn Ottawa East Hotel
Holiday Inn Ottawa East

Holiday Inn Ottawa East by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 581 out of 1303 reviews
Rating 8 - Good. 378 out of 1303 reviews
Rating 6 - Okay. 178 out of 1303 reviews
Rating 4 - Poor. 80 out of 1303 reviews
Rating 2 - Terrible. 86 out of 1303 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Damien

Disliked: Amenities
I was told because i booked through expedia i would recieve ny deposit back through expedia. Its been over a week and i havent recieved anything.
Stayed 1 night in Nov 2024

10/10 Excellent

Adnan

Stayed 3 nights in Sep 2024

10/10 Excellent

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay with our children
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very unfriendly but clean
The front desk staff at check in were very rude. Our room was not ready on time and they didn’t apologize or appear to care. The staff throughout the hotel were unfriendly and unappreciative that guests were there.
Stayed 1 night in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have stayed here before and have always had an excellent stay without any issues.
Stayed 1 night in Nov 2024

8/10 Good

Jerrold

Liked: Cleanliness, staff & service, property conditions & facilities
AC unit was noisy and kept ma awake until I turned it off. Maintenance staff were friendly but could not address my issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Pacifique

Stayed 1 night in Oct 2024

6/10 Okay

Letitia

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Lillian

Disliked: Staff & service
Got insurance from hotels.com and was unable to cancel will never be booking through this site again!
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 OUT OF 3 LIGHTS IN THE ROOM DIDN'T WORK, AND THE INTERNET DIDN'T WORK.
Stayed 1 night in Nov 2024

10/10 Excellent

Wissam

Stayed 1 night in Nov 2024

4/10 Poor

Mohamed

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was my first and last Room was very smelly and condition of the room was not good Very old furniture
Stayed 2 nights in Oct 2024

10/10 Excellent

Debbie

Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable
Stayed 1 night in Nov 2024

8/10 Good

Aili

Stayed 2 nights in Oct 2024

10/10 Excellent

Vince

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ernest

Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Nov 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, the power was out when we arrived, but the city restored it a couple of hours later, so all was well.
Stayed 2 nights in Nov 2024

6/10 Okay

Denyse

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Michele

Liked: Staff & service
The property itself was ok. The room ac was the issue along with the beds. The room is located right beside the second queen bed so it blows on the bed all night. U can’t sleep there! No way to deflect it. So u either have no air or you are too cold at night. I mentioned it to the front desk but because I booked on Expedia they couldn’t do anything. property had just had now power due to a city issue. Once it was back on however the room phone still didn’t work at all. The remote for the tv didn’t work.
Stayed 1 night in Nov 2024

8/10 Good

Dayle

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Room was aged and water pressure was very low for shower. Breakfast buffet was very good! Location is very good for access to all amenities but you would need transportation to go out and access amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jaco

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024