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Les Suites Hotel Ottawa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Les Suites Hotel Ottawa

Exterior
Fridge, microwave, coffee/tea maker, electric kettle
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Gym
  • Pet-friendly
  • Bar
    Bar
  • Pool
    Pool
  • Outdoor space
    Outdoor space

Explore the area

Map
130 Besserer St, Ottawa, ON, K1N9M9
  • University of Ottawa
    1 min walk
  • Rideau Centre
    2 min walk
  • Rogers Centre Ottawa
    4 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    21 min drive

Room options

View all photos for MODERN | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

MODERN | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

CLASSIC | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic One Bedroom Queen Suite

Premium bedding, pillow-top beds, in-room safe, desk

Classic One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for CLASSIC | Hotel Room

Premium bedding, pillow-top beds, in-room safe, desk

CLASSIC | Hotel Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERN | One Bedroom King Suite

43-inch flat-screen TV with cable channels, TV

MODERN | One Bedroom King Suite

  • 65 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for CLASSIC | Family Two Bedroom Suite

43-inch flat-screen TV with cable channels, TV

CLASSIC | Family Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for CLASSIC | One Bedroom King Suite

Premium bedding, pillow-top beds, in-room safe, desk

CLASSIC | One Bedroom King Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for MODERN | Two Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

MODERN | Two Bedroom Suite

  • 93 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Modern One Bedroom Queen Suite

43-inch flat-screen TV with cable channels, TV

Modern One Bedroom Queen Suite

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (2066)
The price is CHF 117
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

About this property

Les Suites Hotel Ottawa

Eco-certified Ottawa aparthotel in Downtown Ottawa with a health club
This smoke-free aparthotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with cable channels. Comforts include a pillowtop bed and premium bedding. Other touches available are room service and a coffee/tea maker.
Les Suites Hotel Ottawa offers 239 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Ottawa aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the aparthotel include an indoor pool and a health club.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Les Suites Hotel Ottawa's great location gets high marks from our customers. During your stay, you're just a quick walk from University of Ottawa. Free WiFi in public areas, an indoor pool and a restaurant are available. This upmarket aparthotel has 239 apartments over 22 floors. Each apartment offers free WiFi and a pillowtop bed.
  • Each apartment offers a pillowtop bed, a living room and a flat-screen TV
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from University of Ottawa and 4 minutes on foot from Rogers Centre Ottawa
  • Pets welcome for a fee (restrictions apply)
Les Suites Hotel Ottawa offers its guests an indoor pool and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this aparthotel measures 2235 square feet (208 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Les Suites Hotel Ottawa. For a fee, parking is available.

This 4-star Ottawa aparthotel is smoke free.

Presse Cafe – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Polish, Vietnamese

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Indoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 33 per night)
  • Onsite parking options include a garage

Family friendly

  • Art supplies
  • Children stay free (see details)
  • Children's books
  • Cot: CAD 10 per night

Restaurants on site

  • Presse Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Limited room service
  • Snack bar/deli

Bedrooms

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 43-inch flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2,235 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: CAD 50 per pet per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Gym
  • Health club
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain climbing nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 22 floors
  • 239 units
  • Banquet hall
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet (varies based on length of stay)
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 17 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for CAD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 33 per night (in/out privileges)
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 5 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Suites Ottawa
Les Suites
Les Suites Hotel
Les Suites Hotel Ottawa
Les Suites Ottawa
Ottawa Hotel Suites
Ottawa Suites
Ottawa Suites Hotel
Suites Hotel Ottawa
Suites Ottawa
Les Hotel Ottawa
Ottawa Les Hotel
Les Suites Hotel Ottawa Ottawa
Les Suites Hotel Ottawa Aparthotel
Les Suites Hotel Ottawa Aparthotel Ottawa

Les Suites Hotel Ottawa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1964 out of 4290 reviews" "
Rating 8 - Good. 1582 out of 4290 reviews" "
Rating 6 - Okay. 443 out of 4290 reviews" "
Rating 4 - Poor. 185 out of 4290 reviews" "
Rating 2 - Terrible. 116 out of 4290 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

MADELEINE

Disliked: Cleanliness
I DIDNT LIKE DIRTY ROOM WITH BLOOD ON THE PILLOW AND STUFF UNDER THE BED.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myatt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Amenities
No parking. Front desk staff were rude/short with all the customers
Stayed 1 night in Aug 2024

8/10 Good

Juliane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Parking was packed so we had to park in the rideau centre parking lot. Not great having to carry around suitcases, stroller, baby etc. Lady at lobby wasn’t that friendly. Room however was spacious and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Claudine

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, amenities, room comfort
Our 2 bedroom suite was spacious, comfortable and clean. It had an adequately equipped kitchen with dishwasher, microwave and stove. There was also a washer and dryer. The decor was very drab. There were 3 elevators so never a long wait. The hotel is very centrally located but didn’t feel that safe at night. There was a coffee shop attached to the building. Parking seemed expensive but you were able to go in and out at will.
Stayed 2 nights in Aug 2024

6/10 Okay

Huong

Travelled with group
Liked: Cleanliness
Convenient to walk to all local cultures!! Safe & easy parking
Stayed 1 night in Aug 2024

6/10 Okay

Adil

Disliked: Property conditions & facilities
There is one person that I really feel that he treated me and my family with respect. he is very helpful. he works in the front desk. I think his name is Amine.
Stayed 4 nights in Aug 2024

6/10 Okay

Margaret

Disliked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with family
Liked: Amenities
I love the fact that you can get a large room with a kitchen and a separate sitting area. The classic room is starting to look and feel a little rundown, but next time we will book the newly renovated suite.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marie-Eve

Travelled with group
Liked: Cleanliness, room comfort
Really nice stay!
It was great, helpful staff, nice and clean suite with a balcony, pretty good time there!
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was great. The suite was beautiful. It was modern, spacious and clean. It's perfect for a short or long and extended stay. It's literally a full liveable apartment. The location is a 2 minute walk from the Cf Rideau center and Parliament Hill is right up the street. The staff were also friendly and welcoming. I would definitely recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Landry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

chant

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Les Suites for 3 nights as a mini vacation. We didn't know how far Parliament Hill, By Ward Market, and other museums were gonna be. Google maps would say a 15 min walk but it's actually less than that. The only place we actually drove was the Science Centre which was only a 12 mm in drive from the hotel. Everywhere else was walkable. They have an indoor pool, although not heated, my kids did not complain and enjoyed it. The staff are super nice and friendly. Communicating with them via text was very helpful as we needed some items and within 5min they delivered them up to our room. We will definitely return to Ottawa as there is so much more to explore and learn about our Canadian history and so much to offer, and we will surely stay here again due to its convenient location.
Stayed 3 nights in Aug 2024

6/10 Okay

Tanya

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was great. Room was spacious, kitchen was very clean. Maria the housekeeper was an absolute angel of a human. We had a brokek towel rack in our room which i mentioned sonwe didnt get dinged for it and it was fixed the next morning without me even asking for it. The parking garage was a disaster. Our key card never worked and we needed to call front desk to be let in and out everytime we came and went. We tried a new card and it still didnt work. We tried exiting the car and and hilding the card up to the reader and it still never worked. It was infiriating. The area is sketchy at best butvtgatbis notnLes Suites fault. The hotel was safe and clean. Kitchen tips : Coffee maker is 4 cup only, no paper towels, no dishsoap, no cookie sheet, plates are small, bring your fave mug. Otherwise fantastic
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
The location of the hotel was great, close to lots of restaurants, Parliament Hill and Byward market. We had a 2 bedroom family suite which suites our needs well, however the TV in the bedroom didn’t work and when I told the front desk they just said “I’m sorry about that”. When leaving we had to call the hotel and have them open the garage door for us, however, I got a recording and had to hold until someone picked up the phone at receptions. While I was on hold, 3 cars were lined up behind us. When the door finally opened, a car came into the garage which required us and all the cars behind us to back up to let them pass as the space is too narrow for 2 cars to pass at the entrance/exit. It is a very poor set up in the parking garage
Stayed 3 nights in Aug 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

Stayed 4 nights in Aug 2024

10/10 Excellent

Maureen E

Liked: Cleanliness, room comfort
Always the best friendly, pleasant staff. The customer service is the best makes my stay comfortable .
Stayed 2 nights in Aug 2024

6/10 Okay

Alec

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Rachid

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Cleaning lady Li Lin was fantastic! Room was kept clean and towels and toiletries were restocked daily. People at the front desk were equally as accodomating and friendly. We enjoyed our room during our stay. Hotel was very conveniently located next to the Rideau mall. Surrounding areas felt a little sketchy after dark though as there were a lot of marginalized people.
Stayed 4 nights in Aug 2024

10/10 Excellent

Parag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quick checkin, amazing room, great room service - even late in the night staff attended to our request promptly.
Stayed 1 night in Aug 2024

10/10 Excellent

Yan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel for family travel. We booked a 2 bedroom and 2 bathroom suite. Better than just 1 room hotel. Price is decent.
Stayed 1 night in Aug 2024