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Montcler Hotel & Conference Center, Trademark by Wyndham

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montcler Hotel & Conference Center, Trademark by Wyndham

Lobby
Aerial view
Indoor pool, pool loungers
Courtyard
Sports bar

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3300 Drew Ave, Sandwich, IL, 60548
  • Northwestern Medicine Valley West Hospital
    6 min drive
  • Farnsworth House
    7 min drive
  • Silver Springs State Park
    9 min drive
  • Romeoville, IL (LOT-Lewis University)
    49 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking

Honeymoon Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, memory-foam beds

Honeymoon Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Corner

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Suite, 1 Queen Bed, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Montcler Hotel & Conference Center, Trademark by Wyndham

Riverside hotel connected to the convention centre in Sandwich with free breakfast
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Montcler Hotel & Conference Center, Trademark by Wyndham offers 100 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Montcler Hotel & Conference Center, Trademark by Wyndham, you'll be connected to the convention centre and close to Farnsworth House. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps) and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Top Shelf Grille and Bar
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, volleyball and hiking/biking trails
  • 7 minutes by car from Farnsworth House and 9 minutes from Silver Springs State Park
Montcler Hotel & Conference Center, Trademark by Wyndham offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 53604 square feet (4980 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Montcler Hotel & Conference Center, Trademark by Wyndham. You'll have access to the health club at a partner property. Free self parking is available.

This 3-star Sandwich hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9 AM.
Top Shelf Grille and Bar – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Top Shelf Grille and Bar

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (53,604 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Timber Creek Convention Center
Best Western Plus Timber Creek Convention Center Hotel
Best Western Plus Timber Creek Convention Center Hotel Sandwich
Best Western Plus Timber Creek Convention Center Sandwich
Timber Creek Inn Sandwich
Timber Creek Inn
Timber Creek Sandwich
The Montcler Hotel Trademark Collection by Wyndham
Montcler Hotel Conference Center Trademark by Wyndham
Montcler Hotel & Conference Center, Trademark by Wyndham Hotel

Montcler Hotel & Conference Center, Trademark by Wyndham Reviews

Reviews

6.8
Rating 10 - Excellent. 76 out of 253 reviews" "
Rating 8 - Good. 50 out of 253 reviews" "
Rating 6 - Okay. 48 out of 253 reviews" "
Rating 4 - Poor. 45 out of 253 reviews" "
Rating 2 - Terrible. 34 out of 253 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Geoffrey

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nothing to write home about but the hotel, staff and stay was overall excellent!
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelly and exhausting
When we first arrived after a very long day, I settled the kids in while my husband brought up the luggage. We sat down to eat and watch TV only to find out the TV had no picture, only sound. They were able to come up and get the picture to turn on but it was so fuzzy it hurt my eyes. We decided to go swim instead. The water was so cold, the kids got out after about 10 minutes. There were no pool towels and I had to walk back to the front desk. They had none but did end up bringing some down later. As we approached bedtime, I went to pull out the sleeper sofa for my daughter, only to find it was completely broken. She ended up just sleeping on the regular cushions since she is small but it was an exhausting night. The entire first floor smelled like a dead mouse and the pumpkin air freshener they were using to cover it up did not make a good combination. We will not be returning. Overall, the staff was very nice and tried to help but the hotel itself is so rundown.
Stayed 1 night in Sep 2024

4/10 Poor

Bill

Stayed 1 night in Sep 2024

6/10 Okay

Bill

Too much hassle for a hotel stay
Every day was a new adventure with our room. There seemed to be a major disconnect between the booking system and the front desk computer system. The room we were booked into seemed to daily disappear from the system cousing an almost daily stop at the front desk to correct. We were booked in for 6 days. On the final evening, another guest attempted to use a key card to come into our room, unsuccessful but returned 10 minutes later with hotel staff and opened the door but were unable to enter as we had the security lock in place. When I brought this up the next morning, the front desk showed we were already booked out and that no one was in the room. The week seemed to have us checked in but a mystery of what room we were in. The front desk was very helpful, however it all seemed like a needless waste of time. We understand the staff shortages in all areas of hospitality, however I do not think this a staff issue and more of a technology issue.
Stayed 1 night in Sep 2024

10/10 Excellent

Amanda, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice, quiet, clean. Problems flushing toilet, but just needed to hold lever down a bit longer...all good
Stayed 3 nights in Sep 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was great, room was clean. Towels were fresh pool was relaxing
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Aug 2024

4/10 Poor

Emilee

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sheila

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The reason I chose this hotel was because they advertised a restaurant/bar, it was even on their sign out front. It was closed the entire time. We had 1 bath towel, the bed was like sleeping on cardboard, no extra blanket, there seemed to be about 4 core staff who worked the desk and cleaned. They were friendly and accommodating, but stretched very thin. Night staff were always asleep. The weeds in front were huge! One thorn “bush” came up to my chest. The hotel was clean and free of nasty odors, and as mentioned the few staff that they had were nice, although not helpful with transportation information or shopping suggestions. Overall I give them a generous 2,and would not recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was a nice spot
Stayed 1 night in Aug 2024

8/10 Good

Rita

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good enough
Needed a room while working in the area. Room was pretty quiet and clean. Could not find any outlets near bed, only one on desk lamp. No way to plug in phone and laptop for working. Room was dated, pillows were small, thin, misshapen squares. Overall decent enough. Overslept a little the next morning so missed breakfast before needing to head out for work. Used a lot of key cash for this booking and without it, I’m not sure this room would have been worth a price tag over $100
Stayed 1 night in Aug 2024

2/10 Terrible

Pedro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room on 08/17 called to let them know I would be checking in late around 2 am I was told by Michelle I would not be allowed to check in at that time and that she would cancel my reservation it has been a week yet haven’t received a refund I called for an update & was told by Michelle there are no refunds & that I was given wrong information when it was her I talked to when calling the first time asked for a manager and turns out she is the manager completely rude and no help at all I will be calling corporate to see about my refund
Stayed 1 night in Aug 2024

8/10 Good

Sinisa

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

kofi

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Website is not updated, an misleading
Stayed 2 nights in Aug 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Brad

Stayed 3 nights in Jul 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service
It was a nice property. Some of the things in the room were upgraded, some weren't. The carpet looked like it needed to be stretched back into place, there were areas where it was raised. Also, the cable TV reception was bad, it was a snowy picture which was odd. And the air vent in the room was very noisy. Breakfast left a lot to be desired. Staff was great though!
Stayed 1 night in Jul 2024

10/10 Excellent

Csaba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very large room that has a living room area with a couch that has a pull-out bed. Hotel was nice and clean.
Stayed 2 nights in Jul 2024

8/10 Good

Jillian

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024