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Mercure Oxford Hawkwell House Hotel

4.0 star property

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Photo gallery for Mercure Oxford Hawkwell House Hotel

Terrace/patio
British cuisine
Exterior
Privilege, Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Air conditioning

Explore the area

Map
Church Way, Iffley Village, Oxford, England, OX4 4DZ
  • University of Oxford
    ‪4 min drive‬
  • Oxford Brookes University
    ‪7 min drive‬
  • Christ Church College
    ‪7 min drive‬
  • Oxford (OXF)
    ‪18 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Privilege, Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Family Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Privilege, Family Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed (Compact)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Double Bed (Compact)

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Twin Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Privilege, Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Family Room, 1 Double Bed with Sofa bed

Privilege, Family Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Privilege, Family Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

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About this property

Mercure Oxford Hawkwell House Hotel

Riverwalk hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Self parking is free. Other amenities include 24-hour room service, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Oxford Hawkwell House Hotel offers 77 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Oxford Hawkwell House Hotel. During your stay, you'll be within walking distance of Thames River. Features include free self-parking, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free self-parking
  • Enjoy British cuisine while dining at Frank's at Hawkwell House
  • To-go breakfast served weekends for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 10 minutes by foot from Thames River and a 4-minute drive from University of Oxford
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. A terrace, tour/ticket assistance, and a garden are also featured at the boutique Mercure Oxford Hawkwell House Hotel. Free self parking is available.

This 4-star Oxford hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast on weekends from 8:00 AM and 11:00 AM.
Frank's at Hawkwell House – This restaurant specialises in British cuisine and only serves breakfast.
Terrace Lounge & Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, French, German, Hungarian, Lithuanian, Polish, Russian, Spanish, Swedish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend breakfast to-go available 8:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Frank's at Hawkwell House
  • Terrace Lounge & Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • On a river
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (81 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1864
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hawkwell
Hawkwell Hotel
Hawkwell House
Hawkwell House Hotel Compass Hospitality Oxford
Hawkwell House Hotel Oxford
Hawkwell House Oxford
Hawkwell Hotel Iffley
Hawkwell House Hotel Compass Hospitality
Hawkwell House Compass Hospitality Oxford
Hawkwell House Compass Hospitality

Mercure Oxford Hawkwell House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1001 reviews
Rating 8 - Good. 362 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are super friendly and helpful. We had dinner which was good value. Our dog loved our room! Honestly they couldn’t do more here to assist
Stayed 1 night in Mar 2025

8/10 Good

Jintapat

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with car parking. We booked a bigger room which had amole space. Overall is good but an area such as the bathroom is looking a little tired. It’s well suited for a short stay in Oxford, will consider staying here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well looked after

An issue with the drains and lack of hot water , but the hotel changed our room with a free upgrade and free drink to compensate
Stayed 2 nights in Feb 2025

6/10 Okay

Catherine

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never disappoint, always delivers

As always this hotel and its staff did not disappoint. A friendly and personal welcome on the way in, a super comfortable and well laid out room with gorgeous bed, large bath and plenty of space. I use this hotel a lot for business and I would happily use it for personal travel too.
Stayed 1 night in Jan 2025

2/10 Terrible

Niall

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Stayed 1 night in Jan 2025

10/10 Excellent

Farokh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to express my gratitude for the wonderful one-night stay at your hotel. The cleanliness, high-quality materials, and polite staff truly made it a pleasant experience. Thank you for your excellent service.
Stayed 1 night in Jan 2025

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Anubhav

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hang, Oxford

Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely and was decorated stunningly for christmas. It was also nice to walk into town via the canal from the hotel too. We had an issue with the electric in our room on our second night and it took 3 calls to reception and 40 minutes before someone came up to the room. We felt that the customer service on the whole could have been quicker.
Stayed 2 nights in Dec 2024

10/10 Excellent

Godfrey

Travelled with partner
Perfect weekend hotel stay, scenic well maintained grounds and buildings, fast efficient check in and clean modern decor and furnishings within. Large room with super king bed clean and modern furnishings and on suite, fridge and large flat screen TV, ironing and hairdryer equipment, extremely comfortable bed and ample pillows with continental quilt. The quietest hotel room I have ever slept in and my stay was on a Saturday night. As much as you could eat self service breakfast with English and Continental options available. With a midday check out time and breakfast available until 11am ideal for a relaxing weekend break. Fantastic quality evening dinner in the restaurant, compliments to the chef and restaurant staff. All hotel staff were friendly and attentive to guests needs, I highly recommend this hotel for anyone looking for a quality no nonsense hotel.
Stayed 1 night in Nov 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family road trip

This is a dog friendly property. The property is gorgeous and the service from the front office staff was excellent. Would recommend this to anyone travelling with their beloved fur baby
Stayed 2 nights in Nov 2024