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ESDUMA HK Hotel Pachuca

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ESDUMA HK Hotel Pachuca

In-room safe, iron/ironing board, free WiFi, bed sheets
Mexican cuisine
Property entrance
Junior Suite, 1 King Bed, City View | Living area | 32-inch flat-screen TV with satellite channels, TV
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
1405 Avenida Benito Juárez, Ex Hacienda de Coscotitla, Pachuca, HGO, 42064
  • Hidalgo Stadium
    20 min walk
  • Hidalgo Theater
    2 min drive
  • Monumental Clock of Pachuca
    3 min drive

Room options

View all photos for Standard Room 1 King Bed or 2 Double Beds (subject to availability)

Standard Room 1 King Bed or 2 Double Beds (subject to availability) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room 1 King Bed or 2 Double Beds (subject to availability)

  • 25 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | In-room safe, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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includes taxes & fees
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About this property

ESDUMA HK Hotel Pachuca

Beaux Arts hotel with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has dry cleaning and laundry facilities. Free cooked-to-order breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
ESDUMA HK Hotel Pachuca offers 22 air-conditioned accommodations with espresso makers and a safe. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at ESDUMA HK Hotel Pachuca, you'll be within walking distance of Hidalgo Stadium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Brera Kitchen
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 2-minute drive from Hidalgo Theater and a few minutes from Center of Art and Philosophy
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. ESDUMA HK Hotel Pachuca also features laundry facilities, dry cleaning/laundry services, and a front desk safe. Self parking is free.

This Beaux Arts Pachuca hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:30 AM to 11:30 AM.
Brera Kitchen – This restaurant specialises in Mexican cuisine and only serves breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:30 AM
  • A restaurant

Restaurants on site

  • Brera Kitchen

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ESDUMA HK Hotel Pachuca

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HK Hotel Pachuca
HK Pachuca
HK
HK Hotel
ESDUMA HK Hotel Pachuca Hotel
ESDUMA HK Hotel Pachuca Pachuca
ESDUMA HK Hotel Pachuca Hotel Pachuca

ESDUMA HK Hotel Pachuca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 272 reviews" "
Rating 8 - Good. 80 out of 272 reviews" "
Rating 6 - Okay. 25 out of 272 reviews" "
Rating 4 - Poor. 8 out of 272 reviews" "
Rating 2 - Terrible. 3 out of 272 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Francisco

Stayed 1 night in Jun 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and comfortable
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!!!!!!
Fantastic place in a pretty tough city to do tourism in. This hotel has great facilities, nobody hassles you for tips, the parking was impeccable. The WiFi was great, the hotel is fairly new and updated. Fifteen minutes walk from down town. The breakfast outstanding and the staff super kind
Stayed 1 night in Mar 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Feb 2024

10/10 Excellent

Bely

Stayed 1 night in Mar 2023

2/10 Terrible

Alberto

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel does not have natural ventilation and their exhaust system does not work properly. Our room was so moldy my partner ended in urgent care due to severe allergic reaction to the unhygienic conditions of this place. Not recommended unless they fix this issue. We booked it because it is well located, however, terrible stay, we had to change hotels.

10/10 Excellent

alejandro

Stayed 1 night in Jun 2022

6/10 Okay

Jaime

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are friendly and willing to help; however, the bathroom had a terrible oder.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable stay
Nice and clean near some nice restaurants in Pachuca. I did have some internet issues, but the staff quickly addressed it. The bed and sheets were extremely comfortable.
Stayed 1 night in Nov 2021

8/10 Good

Laura Ma

Travelled with group
Liked: Cleanliness, staff & service
A good 4* hotel, great location, the staff is very friendly and efficient. The breakfast definitely the best of Pachuca! But the building needs maintenance all around:, mainly in the bathrooms,
Stayed 3 nights in Oct 2021

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service
Great price
The good thing about this hotel is the restaurant. Very good breakfast
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 1 night in Jun 2021

6/10 Okay

Lewis

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Lackluster. The breakfast saved the day.
The service was lacking when we checked in. We even called to notify we were arriving late. What really upset me about this stay is that my friend and I got accused of stealing towels when we reported that no towels were in our rooms. The main check in staff member even went upstairs to our room to verify that we weren't making it up. In addition, we booked 4 rooms with double bed preference. Not one bed was a double bed. The water pressure was low but the rooms were modern and the bed was comfortable. The redeeming feature of this property was the excellent breakfast options and overall morning breakfast service. I wish that high caliber of service trickled to all other areas of the property.
Stayed 1 night in May 2021

6/10 Okay

Lewis

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A bit lackluster. Breakfast saved the experience.
The service was lacking when we checked in. We even called to notify we were arriving late. What really upset me about this stay is that my friend and I got accused of stealing towels when we reported that no towels were in our rooms. The main check in staff member even went upstairs to our room to verify that we weren't making it up. In addition, we booked 4 rooms with double bed preference. Not one bed was a double bed. The water pressure was low but the rooms were modern and the bed was comfortable. The redeeming feature of this property was the excellent breakfast options and overall morning breakfast service. I wish that high caliber of service trickled to all other areas of the property.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Todo bien en general
Stayed 1 night in Apr 2021

8/10 Good

HAYDEE I

Liked: Staff & service, room comfort
Puntos muy favorables: la cama, la ropa de cama y las almohadas, muy cómodas, excelente calidad, un gran descanso. Desfavorable: el baño tenía un olor a caño terrible y la limpieza del lavado era deficiente. Extras: Hay una máquina de expreso en el cuarto. El desayuno incluido fue muy bueno. La vista, que era un plus de la habitación, en realidad no tiene nada interesante. Pudimos quedarnos con nuestra mascota (con una tarifa extra).
Stayed 1 night in Dec 2020

6/10 Okay

Jorge, Wildomar CA

Travelled with partner
Liked: Staff & service
I appreciated the secured parking underground. Check in was easy and quick. The base of the beds are made of wood-like box and then the one mattress on it. When getting on or getting off the bed it makes a noises and this was very unpleasant. On our first night the pillows didn’t smell clean at all. But most importantly I never saw or heard about any extra steps on disinfecting anything, they only had gel in some areas.
Stayed 1 night in Nov 2020

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
I liked everything the food was exelent only the parking is too small
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a fairly new hotel and its decor is quite modern. The staff are very cordial and acomodating. From the outside it is hard to tell it is a hotel, it actually looks like it is an office building, and it is easy to miss the HK hotel name on the side. Defenitely good value. Breakfast is included and is very good. I did get WiFi during my entire stay in this hotel, the last couple of days it slowed down a bit, but overall is fine.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience at this hotel. Small, cozy & clean, rooms are big & comfortable, staff is attentive & helpful and breakfast is really good, just have to find a way to have more parking space. Definitely a nice place to stay in the city.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018