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Hotel Casino Grand Vía Dorada

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casino Grand Vía Dorada

Interior detail
Superior Room | Desk, free WiFi, bed sheets
Reception
Casino
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av Ferrocarril Central 121, Zona Plateada, Pachuca, HGO, 42080
  • International Soccer Hall of Fame
    5 min walk
  • David Ben Gurion Park
    6 min walk
  • La 3ra Ronda
    1 min walk
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.)
    60 min drive

Room options

View all photos for Superior Room

Superior Room | Desk, free WiFi, bed sheets

Superior Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Desk, free WiFi, bed sheets

Master Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Camino Real Pachuca

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1002)
The price is CHF 59
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Camino Real Pachuca

About this property

Hotel Casino Grand Vía Dorada

Hotel in Pachuca with free breakfast and fitness centre
A fitness centre, a business centre and concierge services are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Hotel Casino Grand Vía Dorada offers 89 air-conditioned accommodations with a hairdryer and free toiletries. 40-inch Smart televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casino Grand Vía Dorada. During your stay, you're just a quick walk from International Soccer Hall of Fame. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Mundo Futbol Interactive Center and 5 minutes on foot from International Soccer Hall of Fame
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Hotel Casino Grand Vía Dorada. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pachuca hotel.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends

Things to do

  • Gym
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 13 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 300 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Hotel Casino Grand Vía Dorada offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 76489438

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

HOTEL VÍA DORADA
Casino Via Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel
Hotel Casino Grand Vía Dorada Pachuca
Hotel Casino Grand Vía Dorada Hotel Pachuca

Hotel Casino Grand Vía Dorada Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 167 reviews" "
Rating 8 - Good. 37 out of 167 reviews" "
Rating 6 - Okay. 22 out of 167 reviews" "
Rating 4 - Poor. 12 out of 167 reviews" "
Rating 2 - Terrible. 20 out of 167 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Do not stay here. WARNING Leak in my room. Went I came back at night my clean clothes were wet because a leak in the ceiling. Beds were not made, no toilet paper. No hot water because power went off. No refund was offered at least for the night of all those incidents. No empathy from the staff as I explained what was going on. At 11pm I had to switch rooms. There is no carts to carry your luggage and no help. Remote control in both rooms kept acting up and twice I had to have someone go check it out. Expedia gave me a small credit because the hotel did not offered anything. It is very loud at nights.
Stayed 5 nights in Sep 2024

6/10 Okay

Victor

Disliked: Staff & service
grumpy workers When I was leaving I had to wait a long time tu check out All the service was bad. I will never stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alitzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Mayela, Union City

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place overall, clean and decent. Be careful not to stain towels. I got charged the equivalent to 14 US dollars because I accidentally stained one bath towel. Apparently the cleaning lady makes notes while going in to your room to clean of wherever they see as a possible charge $ The day I checked like 2 minutes after I left the room the cleaning lady arrived to the desk holding a stained towel that I left in the room, is just suspicious to me how fast she got to the desk with a towel pretending to be the stained one.. I felt unsafe for a minute thinking they spy on you.. so NO I will not stay there again for that specific reason.
Stayed 2 nights in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, property conditions & facilities
One of the latest casino and hotel in the area. With a great Steak house and
Stayed 2 nights in Apr 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Laura, Pflugerville

Liked: Cleanliness, staff & service
comfortable, clean, friendly staff, great breakfast.!
Stayed 1 night in Mar 2024

10/10 Excellent

Nadia, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option, definitely will be back!
Stayed 1 night in Mar 2024

4/10 Poor

José

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower sets are loose and the toilet seat was dirty.
Stayed 1 night in Feb 2024

6/10 Okay

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No muy bueno el confort
En términos de limpieza todo bien las instalaciones del hotel son nuevas pero en confort si tuve una mala experiencia la cama era literalmente como dormir en el piso extremadamente dura
Stayed 1 night in Dec 2023

10/10 Excellent

Mara

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent place to stay, gamble and do shopping. Nice and clean hotel with great customer service
Stayed 1 night in Sep 2023

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and clean. Staff is great, specially the person in the front desk. Excellent place to stay!
Stayed 1 night in Aug 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy sencillo pero muy cómodo, con lo indispensable
Stayed 1 night in Aug 2023

2/10 Terrible

Rolando, ORLANDO

Travelled with family
Liked: Cleanliness
There was no air conditioning in the rooms. We were checked in and were not told about the AC problem. This is in the middle of summer and the temperature in the rooms was in the 80s. One of the rooms had a repugnant smell and the staff didn't do anything about it.
Stayed 1 night in Jun 2023

8/10 Good

blanca

8/10 Good

Jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son un poco pequeñas y el centro comercial que está debajo del hotel está prácticamente vacío, pero en general, el Hotel cumple con lo necesario para una estancia
Stayed 2 nights in Sep 2022

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Is clean the rooms so small There is no view The window does it open
Stayed 1 night in May 2022

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo y limpio, el personal es muy amable
Stayed 2 nights in Sep 2024

8/10 Good

ANA

Liked: Cleanliness, property conditions & facilities
El hotel esta bonito y la plaza donde se encuentra tambien. En el cuarto faltaban toallas para manos, tapete de toalla en el baño, burro de planchar, jabon en los dispensadores. La estancia incluyó el desayuno, pero les faltaba personal para atender las mesas.
Stayed 2 nights in Sep 2024

8/10 Good

Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Karla Yllian

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Yalhiney

Stayed 1 night in Aug 2024

2/10 Terrible

Liliana

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024