4/10 Poor
Edmund J., _Penshaw
9 Feb 2018
A major disappointment
Having been misguided by the picture and the descriptions 'sea view' and 'penthouse', our arrival was not a very exciting beginning. The property is an upstairs flat which looks across the roofs of others, with the sea in the distance. The flat is quite small, and being keen self caterers, we were not happy to be told at the last minute that the oven wasn't working and hadn't been for some time. In addition we found threadbare towels, very meagre bedlinen, a daily charge of three euros for wifi, and one identifiable wine glass.
While the flat in itself was acceptable, we felt that its contents were very poor and that a few additions would have gone to make our stay a lot more pleasant.
I wonder how we can avoid the sort of misinformation that led to our booking !
Edmund J.
Stayed 4 nights in Jan 2018