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Al Balhara Suite & Spa

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Photo gallery for Al Balhara Suite & Spa

Front of property
Reception
Restaurant
Minibar, in-room safe, individually decorated, individually furnished
Outdoor banquet area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Pool
  • Room service
  • Breakfast included

Explore the area

Map
Via Aquino, 122/B Palermo, Monreale, PA, 90131
  • Cathedral of Monreale
    ‪4 min drive‬
  • Palermo Cathedral
    ‪10 min drive‬
  • Teatro Massimo
    ‪11 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite | Minibar, in-room safe, individually decorated, individually furnished

Luxury Studio Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Triple Room, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Triple Room, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Executive Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Family Studio Suite

  • 100 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Queen Sofa Bed

View all photos for Luxury Suite

Minibar, in-room safe, individually decorated, individually furnished

Luxury Suite

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Studio Suite

Minibar, in-room safe, individually decorated, individually furnished

Family Studio Suite

  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Al Balhara Suite & Spa

Property in Monreale with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this smoke-free property has 2 outdoor pools and 2 poolside bars. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a snack bar/deli, a rooftop terrace and a conference centre are on-site. All 12 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Guests will find upscale amenities, such as deep soaking bathtubs and heated floors, along with thoughtful touches including bathrobes and slippers.
Al Balhara Suite & Spa offers 12 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desk chairs. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices and desks, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include free newspapers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Al Balhara Suite & Spa, you'll be within walking distance of Cathedral of Monreale. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. This property has 12 rooms. Each room includes amenities such as free WiFi and a deep-soaking bath.
  • Air-conditioned accommodations with deep-soaking baths, 24-hour room service and flat-screen TVs
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 poolside bars
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • 8 minutes by car from Via Vittorio Emanuele and 9 minutes from Ballaro Market
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
Al Balhara Suite & Spa offers its guests 2 outdoor swimming pools. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre, 5 meeting rooms, and coworking spaces are available. Event space at this property measures 6458 square feet (600 square metres) and includes a conference centre. A rooftop terrace, spa services, and multilingual staff are also featured at Al Balhara Suite & Spa. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

This Monreale property is smoke free.

Guests are served a free continental breakfast daily from 7:30 AM to 10:30 AM. The property hosts a free manager's reception daily.
Al Balhara Suite & Spa has 2 restaurants on site.
Late-night fare is available from 24-hour room service.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Italian, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 50; reservation required
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Shopping

Family friendly

  • 2 outdoor pools
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,458 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Handrails in hallways (90 centimetre high)
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Deep soaking bathtub or hydromassage showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Chef service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:30 AM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 33 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (return, maximum occupancy 6)
  • Late check-in fee for check-in between midnight and 3:30 AM
  • Crib (infant bed) fee: EUR 20.0 per night
  • Hosted evening meal: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Al Balhara Suite & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 6:30 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Al Balhara Suite Spa
Al Balhara Suite & Spa Inn
Al Balhara Suite & Spa Monreale
Al Balhara Suite & Spa Inn Monreale

Al Balhara Suite & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Amanda

Travelled with family
Do Not Book
Do not book. This hotel does not align with the photos - it is very cheap materials and construction. My husband was locked in the bathroom for almost an hour, the elevator broke, and the front door to our room wouldn’t close. We stayed only one night of the 5 we booked and they told us that these issues with the space were our fault and refuse to refund our cancelled nights. Just don’t even book it
Stayed 5 nights in Jul 2023

4/10 Poor

martin

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid.
The room was not as photographed and while perfectly ok, was nowhere near as good as was advertised. However, the air conditioning was terrible and totally incapable of cooling the room. We raised various concerns about it and it was clear that the hotel knew there was a problem, but did nothing about it. Also, we had to keep asking for basic things, like towels, which were removed by the cleaners and not replaced. There was no soap provided. No ironing board was available - basic things that a hotel would normally have. The whole place felt like there was something very wrong and I wouldn't be surprised to see the hotel fail in the near future. The cost of the room was massively overpriced overall and the air conditioning was a real issue, given how hot it was during our stay.
Stayed 2 nights in Jul 2023

4/10 Poor

Natasha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was nice big and comfortable. Balcony has no outdoor seating Pools are nice, new one is still unfinished, no service around the pool, have to chase staff for towels and drinks. No food between certain hours, bar is open but again nobody around to serve you. Language barrier is huge issue. Food was poor First night there was a wedding felt like the DJ was in bed with me, 2nd night there was a table reservation under our balcony, both nights was very loud. Window seals in restaurant are dusty with dead flies, parts of the garden is well maintained other parts are overgrown. Would be the worst hotel I’ve stayed at. Would not recommend, it’s approx only 5kms from the city centre but it’s hard to get to, windy, small roads lots of traffic.
Stayed 5 nights in Jun 2023

2/10 Terrible

Fraser

Disliked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Monir

Travelled with family
Liked: Amenities
wonderful even the trip didn't last long and everything was fantastic the staff the food and above all the relaxation of the swimming pools it seems like being in a tropical climate considering that it is only 10 minutes from the beloved and crowded Palermo I recommend you go there if you need to spend days different in complete serenity and relaxation
Stayed 1 night in Jul 2024

10/10 Excellent

Valeria Gnoffo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extraordinary stay, the structure has a Sicilian theme but in a modern key with swimming pools equipped with waterfalls and open-air jacuzzi. very good food, I will definitely return
Stayed 1 night in Jul 2024

10/10 Excellent

Emanuele

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
excellent 10 très belle structure unique à Palerme entourée de verdure une fois que vous entrez, vous êtes enveloppé dans un monde que vous ne pensez pas être à Palerme les magnifiques jardins les palmiers et les immenses espaces font de ce complexe une exclusivité à Palerme et sans oublier les cascades les piscines les chambres privées avec cascade et jacuzzi, les meilleures d'Europe
Stayed 1 night in Jul 2024

6/10 Okay

Jérôme

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022