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4.0 out of 5

"The terrace-restaurant overlooking Palermo’s historic buildings is breath-taking. The restaurant has an ambitious menu but execution is not up to what ... " More

By a verified traveller on Tue 05 Oct 2021

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Deluxe Triple Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premium Double Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Double Room Single Use

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Ambasciatori Hotel's great location. During your stay, you're just a quick walk from Via Roma. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi and wired Internet in some public areas
  • Enjoy Italian cuisine while dining at Seven Restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Within a 15-minute walk of Palermo Cathedral and Teatro Massimo
  • Beach shuttle service available for a fee
  • Dogs welcome free of charge

Ambasciatori Hotel ratings based on 8 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ambasciatori Hotel

Everyone (5) Couples (1)
3 out of 5
The terrace-restaurant overlooking Palermo’s historic buildings is breath-taking. The restaurant has an ambitious menu but execution is not up to what it sets out to achieve. Service was good. This is not a typical mono-bloc hotel in that it would seem to me that various floors of an old apartment building have been cobbled together to create hotel areas. It is certainly not wheel chair friendly and I think older guests might struggle with all the stairs.

Posted by , from Jongny on 5 Oct 2021

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Comment from Hotel Management

14 Oct 2021 by Greta

Dear Alexander, thank you for leaving us a review. We are pleased that you enjoyed the view from our rooftop, even if the restaurant is the flagship of the hotel, in fact, the dishes made are usually well appreciated. Furthermore, the hotel is located in a historic building, where its peculiarity lies. We hope to see you again soon.

3 out of 5
Great location but there was construction happening all day when we were there, which we were not notified about, which continued all day. There's also no access to the rooftop for guests, except when the restaurant is open, which was disappointing.

Posted by on 10 Aug 2020

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Comment from Hotel Management

11 Aug 2020 by Greta

Dear guest, thank you for letting us a comment. Unfortunately we didin't know that next our hotel there were construction, but if you told us we could change your room with a quiter one. The rooftop is always accessible for our guest. Did you ask to the front office? However I hope to see you again in our hotel.

5 out of 5
Es hat uns sehr gut gefallen, gerne wieder!

Posted by on 18 Aug 2024

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Comment from Hotel Management

20 Aug 2024 by Valentina

Vielen Dank für die nette Bewertung!Wir freuen uns auf Sie. Bis zum nächsten Mal.

5 out of 5
I stayed for 3 nights to explore the city and doing a trip to Cefalu. The location for this is great. You can reach the sites within a few minutes walking and also the main train station is few hundres away. The room was large and I was able to hold a telephone conference on the laptop using the wifi. The furniture and hotel is more classical and hence you won't find it modern. Luckily the elevator always worked when I wanted to use it. As the rooms are about 3 meters high, taking the steps would take some effort on a hot summer day. Greta and the other staff at the reception were really helpful and efficient.

Posted by , from Zurich on 16 Aug 2020

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Comment from Hotel Management

17 Aug 2020 by Greta

Dear Patrick, thank you so much for letting us this beautiful review. We're glad you enjoyed your stay. We really hope to see you again in future.

4 out of 5
Positive: Location, friendlines, cleanlines, size of the room, wiew from the breakfast terrace, breakfast it self To improve: Shower head / heads should be modernised and made more practical, better information about bus and train schedules available at the reception desk (timetables, locations etc.)

Posted by on 29 Jan 2020

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Comment from Hotel Management

31 Jan 2020 by Francesca

Thank you very much!! We are very pleased about the good score. and your opinion about us. At the reception, usually guest ask us many info about bus and train shedules from Palermo to all city arounds. And usually we find all info they need. Nice to see you another time

3 out of 5

Posted by on 28 Dec 2019

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Comment from Hotel Management

29 Dec 2019 by Francesca

Dear Guest , thank you for sharing your opinion. We wish you a very happy new year

5 out of 5
Sehr schöne Lage. Tolles Frühstück! Sehr freundliche Mitarbeiter :)

Posted by on 5 Jul 2019

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Comment from Hotel Management

6 Jul 2019 by Greta

Thank you for leaving us a positive score. Your feedback is very important for us. We hope to see you again in the near future.

4 out of 5

Mahtava näkymä yli kaupungin.

Pros: Kattoterassista, jossa nautittiin aamupalat. Sijainti oli erinomainen.
Location: Kaikki keskeiset nähtävyydet kävelyetäisyydellä, esim. Palermon oopperatalo Teatro Massimo, Piazza Quattro Cantilla jne.
Viihtyisä pieni hotelli hyvällä sijainnilla. Siisti ja mukava huone. Hotellin ravintolassa kattoterassi, josta mahtava näkymä yli kaupungin.

Posted by on 18 May 2018

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About the Ambasciatori Hotel

Location Via Roma 111, Palermo, PA 90133

Renovations + Closures

The following facilities or services will be unavailable from January 8 2025 to February 6 2025 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

The following facilities are closed on Monday:

  • Restaurant

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room. Public spaces have free WiFi and wired Internet. A fitness centre, a rooftop terrace, and multilingual staff are also featured at Ambasciatori Hotel. Parking is available for a fee. This 4-star Palermo hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Palermo Central Station (0.7 km / 0.4 mi)
  • Property shuttles: Beach shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ambasciatori Hotel offers 16 accommodations with minibars and a safe. Each accommodation is individually furnished. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Cots/infant beds (surcharge) are also available. Housekeeping is provided once per stay.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Desk chair

Food & Drink

Seven Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property is situated in a car-free zone and guests driving to the property should contact the property in advance.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per day.
  • Cots (infant beds) are available for EUR 15 per day.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Advance notice recommended for guests arriving by car
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15 per day
  • Rollaway bed fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambasciatori Hotel Palermo
  • Ambasciatori Palermo
  • Ambasciatori Hotel Hotel
  • Ambasciatori Hotel Palermo
  • Ambasciatori Hotel Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.