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Ambasciatori Hotel

4.0 star property
VIP Access

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Photo gallery for Ambasciatori Hotel

Minibar, in-room safe, individually furnished, desk
Front of property
View from property
Balcony view
Classic Double Room | Minibar, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

Map
Via Roma 111, Palermo, PA, 90133
  • Quattro Canti
    ‪5 min walk‬
  • Teatro Massimo
    ‪13 min walk‬
  • Palermo Harbour
    ‪6 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬
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Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, individually furnished, desk

Deluxe Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, individually furnished, desk

Deluxe Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room

Minibar, in-room safe, individually furnished, desk

Classic Triple Room

  • 25 sq m
  • Harbour view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, individually furnished, desk

Classic Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double Room, 1 Double Bed, City View

Premium Double Room, 1 Double Bed, City View | Minibar, in-room safe, individually furnished, desk

Premium Double Room, 1 Double Bed, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Minibar, in-room safe, individually furnished, desk

Classic Double Room Single Use

  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

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About this property

Ambasciatori Hotel

Hotel with a rooftop terrace, steps from Via Roma
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Ambasciatori Hotel offers 16 accommodations with minibars and a safe. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Ambasciatori Hotel's great location. During your stay, you're just a quick walk from Via Roma. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Italian cuisine while dining at Seven Restaurant
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the local sightseeing and the breakfast
  • Steps from Via Roma and 6 minutes on foot from Quattro Canti
  • Beach shuttle service available for a fee
  • Dogs welcome free of charge
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi and wired Internet. A fitness centre, a rooftop terrace, and multilingual staff are also featured at Ambasciatori Hotel. Parking is available for a fee.

This 4-star Palermo hotel is smoke free.

Seven Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Beach shuttle (surcharge)
  • Secured, uncovered parking on site (EUR 20 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Seven Restaurant

Things to do

  • Designer stores
  • Gym
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
This property is situated in a car-free zone and guests driving to the property should contact the property in advance.

Renovations and closures

The following facilities are closed on Monday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per day.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 20 per day
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT082053B4TJHVVQTS

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ambasciatori Hotel Palermo
Ambasciatori Palermo
Ambasciatori Hotel Hotel
Ambasciatori Hotel Palermo
Ambasciatori Hotel Hotel Palermo

Ambasciatori Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 1001 reviews
Rating 8 - Good. 397 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge was very friendly and helpful. I was quite jet lagged and the room was comfortable and very dark evening during the day so I was able to sleep well. The breakfast on the rooftop was gorgeous. Highly recommend
Stayed 1 night in Feb 2025

8/10 Good

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Modest hotel in good location historic center. Walk to everything. As other's have said the rooftop terrace - where breakfast is served is a major reason to stay here. The staff were kind and helpful. Recommend
Stayed 4 nights in Jan 2025

2/10 Terrible

Jon, Hagatna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

YELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend Ambasciatori when in Palermo !!!!

Great room, great service, great location, great restaurant - everything about our stay there was 100% spot on !!!!
Stayed 2 nights in Dec 2024

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was so small we barely had room to open our luggage and the window looked out on a platform with construction debris and scaffolding so we just left the window and curtains closed. The room was clean, the overall decor of the hotel was pleasing, and the rooftop restaurant was good with a nice view.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a short walk to the city center, conveniently located
Stayed 3 nights in Nov 2024

4/10 Poor

Joanne

Travelled with partner
Disliked: Amenities
Our toilet broke. They insisted we change rooms. I was sick but they moved us into a tiny room. They said our toilet would not be fixed the next day. The next day, Saturday, there were new guests in our old room. They then offered a different room, but I had food poisoning and couldn’t move. I also had a purchase disappear from our belongings. They were rude and short with us on Sunday. Refused to acknowledge that our purchase disappeared..
Stayed 3 nights in Nov 2024

8/10 Good

Pamela, Eugene

Travelled with partner
Liked: Staff & service, amenities
Shower stall needs a scrub down of the mildew and mold between wall tiles. Bleach, Scrubbing Bubbles or similar with a stiff brush would do the job.//Hotel is a bit worn and it shows in a number of places. Neighborhood is gritty and dirty, but seemed safe. Litter in Palermo huge problem. Very noisy at night around hotel some nights.
Stayed 3 nights in Nov 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great rooftop restaurant. Nice staff.
Stayed 3 nights in Oct 2024

8/10 Good

Martine

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The hotel is very well located, it's easy to walk everywhere and find many food and drink options near by. This does come with quite a bit of noise at night, though. The room we had could use some update, but I think they are making progress with renovations on other floors. The rooftop has an amazing vire of the city, but the restaurant is not worth it. Quite expensive for what it is.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Stayed 2 nights in Sep 2024

10/10 Excellent

lea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

8/10 Good

Shig

Liked: Cleanliness, amenities, property conditions & facilities
The location of the hotel is excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel with great views from roof top restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Iain, Aberdeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good a/c, 10 minutes from Centrale station, lots of restaurants etc pretty nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Diane, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff were great. They all so had a wonderful rooftop patio. However, on a Saturday night it is very noisy.
Stayed 1 night in Sep 2024

4/10 Poor

Alberto

Disliked: Cleanliness, property conditions & facilities
The hotel is located on a busy street and had a small sign that could not be seen while driving and we went around in circles. When we finally found the hotel, the parking is no where near the hotel and we had to figure it out on our own. We finally found the garage which is about 3/4 of a kilometer away and zig zag through a neighborhood not familar to us.The staff was not able to give us proper The room was so small tha
Stayed 2 nights in Sep 2024

8/10 Good

Theresa

Stayed 2 nights in Aug 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
It was a nice hotel. The room was large but a little dated. Although situated on a Main Street the room was remarkably quiet, you couldn’t hear the traffic or street noise. Excellent access to the train station, markets and main tourist restaurants. The staff was kind but not very helpful with luggage on check in or check out. They sit and watch as you try to navigate the 10 steps to the elevators. If you have mobility limitations, this can be a bit difficult. The best part is the roof top bar and restaurant, with expansive views of Palermo
Stayed 4 nights in Aug 2024

6/10 Okay

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: proximity to bus and train station and sights of interest in Palermo. View from roof terrace really cannot be beaten. Croissants and coffee at breakfast were excellent. There were more options available but that’s what I chose. Staff were friendly and helpful. I was able to check in early when I arrived in Palermo early. Room view was great. Cons: My room decor and furnishings were traditional bordering on out-dated and not the type of modern style reflected in any of the photos in the hotel’s profile. Room 510, which was allocated to me, was next to the stairs to the roof terrace (and an unlocked piano….) and this meant almost constant noise all evening until the roof terrace bar finally closed at midnight. If I had been staying for more than one night then I would have insisted on being moved. It’s not a bad hotel per se but I would not stay here again as I would not want to risk an evening of such disruption when all I wanted to do was sleep.
Stayed 1 night in Aug 2024

8/10 Good

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and room. Great quality/ price overall. Recommend for 1-2 nights stay.
Stayed 2 nights in Aug 2024