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"The hotel is located in an old palace with a good atmosphere. Its overall condition is ok, but not what you would expect from a 4 star hotel as it wou ... " More

By a verified traveller on Sat 14 Apr 2018

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Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Superior Room (Extra Bed)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Eurostars Centrale Palace's great location. During your stay, you're just a quick walk from Teatro Massimo. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute drive from Teatro Massimo and 7 minutes from Palermo Harbour
  • Cats and dogs welcome free of charge

Eurostars Centrale Palace ratings based on 14 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Eurostars Centrale Palace

Everyone (6) Couples (6)
3 out of 5

Excellent location!

Pros: The location and the atmosphere
Cons: Bathrooms and amenities need refurbishment
Location: Everything!
The hotel is located in an old palace with a good atmosphere. Its overall condition is ok, but not what you would expect from a 4 star hotel as it would require some refurbishments. The location, however, is excellent, the rooms are clean and quite.

Posted by , from Switzerland on 14 Apr 2018

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5 out of 5
Beautiful and charming old 4-star palace hotel located at the very centre of the historical old city. Excellent atmosphere with professional and kind staff.

Posted by on 18 Mar 2018

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4 out of 5

Nice hotel in the middle of historic Palermo

Pros: Nice character, clean, friendly staff
Cons: breakfast, more variety and vegetarian options.
Location: Historic food markets all walking distance
Stayed in the Junior Suite for 4 nights. Nice location in the middle of historic Palermo. Impossible to find street parking near the hotel so agreed to use Hotel parking for 15 euros per night. This was communicated to us beforehand. Hotel has a charming historic character. Enjoyed our stay, although I expected the junior suite to be bigger than it actually was.

Posted by on 9 Mar 2017

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1 out of 5

Horrible experience

Let's say I did not have a wonderful experience! The old system of door locking blocked and the receptionist said that the door maintenance will be fixed and opened in half an hour. I remained in the lobby and each hour they said that the maintance service will arrive, fix and open the door. At this moment it all turned into clownery, the supposed 'maintenance' man was a guy from the kitchen that came to open the door with a drill. At the end, to open my door, it took 6 hours! Considering that it was summer, I was just dressed in summer pants and out for a coffee, I did not have my card with me, no money, I had an official dinner that I had to cancel. Nobody from the hotel offered me the possibily of any kind of assistance all this time.

Posted by on 28 Jul 2016

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5 out of 5

Trip of an elderly couple, stay one night

The hotel with its beautifully renovated old style fully met our expectations. its location at 100 m from the real city center (4 canti) could not be better. The staff was very friendly and helpful, also for the use of WiFi. The next time in Palermo we will certainly return there, and we will warmly recommend it to our friends.

Posted by on 25 Jul 2015

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5 out of 5
Kaikin puolin mukava hotelli.

Posted by on 13 Feb 2023

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2 out of 5
Das Hotel liegt sehr zentral - aber das ist auch das einzige posive. Ansonsten ist Hotel total veraltet und renovationsbedürftig.

Posted by on 6 Sep 2021

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5 out of 5
Alter stilvoller Palazzo, Zimmergrösse durchschnittlich, sauber und sehr gepflegt, Frühstück hervorragend, Personal freundlich und hilfsbereit; Lage perfekt zentral für Fussgänger.

Posted by on 19 Mar 2020

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4 out of 5

Posted by on 21 Nov 2019

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4 out of 5
normales stadthotel - gute lage............................................

Posted by on 16 Sep 2019

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Property Features

Eurostars Centrale Palace offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Eurostars Centrale Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 104 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1800
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Palermo Central Station (1.7 km / 1.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Eurostars Centrale Palace offers 104 accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Unique furnishings
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Restaurant 1892 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Ai Tetti – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.0 per night.
  • Cots (infant beds) are available for EUR 6.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Pets allowed (no fees)
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Security system
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is not available
  • Smoke detector
  • Children stay free
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Centrale Palace
  • Centrale Palace Hotel
  • Centrale Palace Hotel Palermo
  • Centrale Palace Palermo
  • Hotel Centrale Palace
  • Centrale Palace Hotel Palermo, Sicily
  • Eurostars Centrale Palace Hotel Palermo
  • Eurostars Centrale Palace Hotel
  • Eurostars Centrale Palace Palermo
  • Eurostars Centrale Palace
  • Eurostars Centrale Palermo
  • Eurostars Centrale Palace Hotel
  • Eurostars Centrale Palace Palermo
  • Eurostars Centrale Palace Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.