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Crisol Europa

3.0 star property

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Photo gallery for Crisol Europa

Reception
Hypo-allergenic bedding, in-room safe, desk, cots/infant beds
Lobby sitting area
Bar (on property)
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Via Agrigento, 3, Palermo, PA, 90141
  • Piazza Ruggero Settimo
    ‪7 min walk‬
  • Politeama Garibaldi Theater
    ‪8 min walk‬
  • Via Roma
    ‪10 min walk‬
  • Palermo (PMO-Punta Raisi)
    ‪31 min drive‬

Room options

Double Room, Connecting Rooms

  • Sleeps 4
  • 4 Single Beds

Double Room, 2 Single Beds, Balcony

  • Sleeps 2
  • 2 Single Beds

Triple Room

  • Sleeps 3
  • 3 Single Beds

Triple Room, Terrace

  • Sleeps 3
  • 3 Single Beds

Family Room (2 Bathrooms)

  • Sleeps 4
  • 4 Single Beds

Superior Double Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.6 out of 5, Good, (1000)
The price is CHF 57
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Astoria Palace Hotel

About this property

Crisol Europa

Hotel with a 24-hour front desk, near Teatro Massimo
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site.
Crisol Europa offers 73 accommodations with a safe and a hairdryer. LCD televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Crisol Europa. During your stay, you're just a quick walk from Villa Trabia. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and a meeting room
  • 13 minutes by foot from Teatro Massimo and a 4-minute drive from Palermo Harbour
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Crisol Europa also features multilingual staff, express check-in, and express check-out.

This 3-star Palermo hotel is smoke free.

Crisol Europa has a restaurant serving dinner only.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 6 April and 31 May.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Europa Palermo
Hotel Europa Palermo
Hotel Europa
Crisol Europa Hotel
Crisol Europa Palermo
Crisol Europa Hotel Palermo

Crisol Europa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 99 out of 583 reviews
Rating 8 - Good. 267 out of 583 reviews
Rating 6 - Okay. 143 out of 583 reviews
Rating 4 - Poor. 46 out of 583 reviews
Rating 2 - Terrible. 28 out of 583 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Dario

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Europe
everything is very old, in a dilapidated condition, the beds are not comfortable to sleep in, the furniture is bad, the shower head leaks in the bathroom, the carpet is very dirty, the night lamps are dirty!! We got a room that looks at the neighboring building, (we watch people eating ) there is no view as if we are in a bunker Very expensive sleep for such a bad accommodation!
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The location of the hotel was very convenient. The shuttle bus coming from the airport stops at liberta croci not far from the hotel . The room was quiet big with lots of storage space, with a fridge and safe. The bathroom was clean and spacious. The breakfast was good with fresh fruit every day , The hotel is kept clean, I definitely would stay here again. This is a 3 star hotel as stated on the website .
Stayed 1 night in Oct 2024

8/10 Good

James

Although dated,the facilities were functional and the room was clean Space between the shower and toilet was minimal so someone with mobility problems would need to take extra care. Sadly ,the soundproofing between the room and next door was extremely poor with intrusive noise for some of the late evening Breakfast included a reasonable variety of plentiful food though nothing hot (but it was Continental !) Away from the historical centre but not by much and easily accessed by bus You buy a 2 3 4 or 5 day ticket from tobacconists or dedicated kiosks The multi use ticket is fully inserted into a machine behind the driver and is popped back out for you to retrieve The route the bus takes is displayed at each bus shelter
Stayed 4 nights in Sep 2024

6/10 Okay

Lina

Stayed 7 nights in Sep 2024

10/10 Excellent

Duncan

Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful experience at this hotel, despite reading a few negative reviews. Very good value for money.
Stayed 3 nights in Sep 2024

8/10 Good

Zdenek

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Travelled with family
Disliked: Property conditions & facilities, room comfort
This hotel is VERY outdated.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Stayed 6 nights in Jun 2024

6/10 Okay

Hamid

Liked: Room comfort
Dos dias por Palermo
Hotel muy bien ubicado pero con una gran falta de mantenimiento, podria ser una joya pero hace falta mantenimiento y remodelacion, personal muy amable, que pena el estado del hotel cuando por su ubicacion y con mejoras seria un gran hotel
Stayed 1 night in Jun 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
The area was very nice, close to the centro historico. The bed was super hards, very noisy neighborhood. Staffs were very helpful and respectful.
Stayed 1 night in Apr 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Cool retro place without knowing it..!
Stayed 3 nights in Mar 2024

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay their again
Great location near everything. Away from old city buzz.
Stayed 2 nights in Mar 2024

8/10 Good

William George

Travelled with partner
Liked: Cleanliness, staff & service
This is a budget option, so don't expect fancy decor or 5 star facilities. However, it is very well situated for a simple walk into the heart of Palermo and opposite the stop (Croci) for the airport bus, it is clean and has very friendly staff, who sorted out the things that weren't working in our room when we arrived. The room was huge with a well-stocked bathroom; there is plenty of breakfast and a supermarket a few yards away. And Palermo is a great city, so we were pleased with our choice.
Stayed 7 nights in Feb 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room just dated. Great area with lots of food and shopping options around
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

sergio

Stayed 1 night in Aug 2023

2/10 Terrible

Ruby

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room stank of cigarettes, it was stuffy and the aircon was extremely outdated. The staff were not friendly and the photos did not match the reality. I couldn’t even stay the night, I left straight away. The shower floor was filthy! And this is not an exaggeration. I should have asked for a refund. I would not recommend staying here.
Stayed 1 night in Jul 2023

2/10 Terrible

Josue

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like cigarettes, the carpet is disgusting and it really seemed creepy.

10/10 Excellent

Ivo

We were satisfied
Very good hotel for your price. Very good breakfast, clean, in the modern part of the city.
Stayed 3 nights in Apr 2023

8/10 Good

alan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Palermo week
Quite an old hotel, decent size room and good shower but a bit tired. Cleaned everyday with fresh towels which was a bonus. Breakfast decent but nothing hot . All in all great for the price. It really stands out because of the staff, everybody really helpful and friendly.
Stayed 7 nights in Feb 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was excellent, exceeding my expectations for a budget hotel.
Stayed 1 night in Sep 2022

8/10 Good

Thomas Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shower stall is just right for a 7 year old. I am 64 & 6’2” tall, it is miserably difficult to shower in such a tiny space. Also, the sink butts up against the shower. These defects are ridiculous and akin to a third world facility. On the bright side, the room is quiet, staff is helpful, room service is great, and breakfast is good. My large window allows ample breezes to enter.
Stayed 5 nights in May 2022

6/10 Okay

Joyce

Travelled with group
Liked: Cleanliness, staff & service
Hotel very dated but in a good location and was a very reasonable price
Stayed 4 nights in Nov 2021

10/10 Excellent

Giuseppe La

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eccellente ubicazione, in pieno centro di Palermo. Personale gentilissimo, in particolar modo Giuseppe che, nella postazione bar, ha reso migliori le nostre mattine con la sua gentilezza e professionalità, servendoci sempre una deliziosa colazione. Ottimo anche il personale alla reception, sempre pronti ad aiutarci, e veramente cordiali le ragazze delle pulizie che hanno garantito un'igiene impeccabile e idonea per gli standard richiesti dall'emergenza Covid. Unico consiglio per chi, come me, ha il sonno leggero, richiedete una stanza sul retro se disponibile: si dorme da re.
Stayed 7 nights in Oct 2021