"Excellent hotel in a great location within easy walking distance to the historical old town. Breakfast was great with lots of options and having a poo ... " More
6 Nov 2024 by Customer Care NH Palermo
Dear Fabio,I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations.We hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO
23 May 2024 by Customer Care NH PALERMO
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectationsWe hope you give us a second chance. Looking forward to welcome you back in the near future.Yours Sincerely,Customer CareNH PALERMO
9 May 2024 by Customer Care NH PALERMO
Dear Guest,First, let me show you my sincere gratitude for taking the time in sending us your review through Expedia and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo.On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention.I hope to welcome back again soon.Kind Regards.
The following facilities are closed seasonally each year. They will be closed from 1 October to 2 June:
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 13 meeting rooms are available. Public spaces have free WiFi and wired Internet. An outdoor pool, a terrace, and multilingual staff are also featured at NH Palermo. This 4-star Palermo hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
NH Palermo offers 226 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and hairdryers. This Palermo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
I Paladini – Overlooking the pool, this restaurant specialises in Mediterranean cuisine.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property’s “Family Room (Extra Extra Large)” room type consists of 1, 2, or 3 guestrooms that may be located on different floors, subject to availability. Adjacent rooms may be available on request.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property's Junior Suites are accessible by stairs only.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the local rating authority.