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Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at San Paolo Palace Hotel. During your stay, you're just a quick walk from Church of San Giovanni dei Lebbrosi. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 5 minutes by car from Teatro Massimo and 7 minutes from Palermo Harbour

San Paolo Palace Hotel ratings based on 12 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for San Paolo Palace Hotel

Everyone (5) Couples (3) Family (3)
4 out of 5
L’hébergement en soit est bien mais si on est à pied pas très pratique car un peu loin du centre ville et peu de restaurants autour

Posted by on 30 Jul 2024

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2 out of 5
Really loud, surroundings had nothing to offer, dirty and quite far from the center, and not pedestrian friendly. The pool on the roof was full of screaming and jumping children and the bar wasn’t open. Definitely not a 4 star hotel.

Posted by on 26 Jul 2024

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4 out of 5
Beim Frühstück habe ich frische Früchte und Rohkost vermisst. Trotz Anmeldung nur wenig glutenfreie ware. Keine Lüftung im Badezimmer. Mitarbeiter freundlich

Posted by on 19 Jul 2024

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3 out of 5

Posted by on 19 Oct 2023

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1 out of 5
der empfang war äusserst unfreundlich bei einer dame, nur schlüssel übergeben und gesagt wo der lift ist mehr nicht. alles sehr veraltet, die zimmertüre klemmt, teppich ist schmutzig, die dusche defekt und die duschtüre nicht dicht und im mülleimer lag ein gebrauchtes kondom. keine weiteren informationen im zimmer. das wlan funktioniert nicht. keine nummer für zimmersevice oder rezeption. kühlschrank war kaputt. barkeeper sehr freundlich. bekam keine tücher für den pool und es muss eine badekappe getragen werden, habe ich auch nicht bekommen. die dame für reklamationen war sehr nett. bin alles in allem wirklich sehr entäuscht.

Posted by on 20 Jul 2023

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4 out of 5
En ce qui concerne l’emplacement et la forme de l’hôtel et au-delà du centre-ville, c’est très bien. Les portes des chambres, la trésorerie et le réfrigérateur ne peuvent pas être ouverts la nuit sans réveil des dormeurs. Et le petit déjeuner signifie moins que le centre ...

Posted by on 25 Jul 2019

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Comment from Hotel Management

26 Aug 2019 by Anna Maria

Cher invité, merci d'avoir pris le temps d'écrire en revue votre expérience avec la communauté Expedia. Nous prenons note de vos commentaires et ferons vérifier les réfrigérateurs et les portes. Nous vous remercions encore une fois car, pour nous, les réactions de nos clients sont très importantes car elles nous aident à améliorer le service offert à nos clients. Mes salutations cordiales.

4 out of 5
Etwas in die Jahre gekommen- nicht top modern- Lage gut

Posted by on 22 May 2019

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3 out of 5

Hotel un peu trop loin du centre pour visiter

Pros: vue magnifique coté mer
Cons: salles de bains vêtuses
Location: rien dans ce quartier.
Hotel éloigné du centre ville : 30 min de marche pour s'approcher du centre historique....

Posted by on 31 Jan 2018

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Comment from Hotel Management

2 Mar 2018 by Alessandra

We are happy that you enjoyed the sea view of our location. Regarding the distance, we offer a free shuttle service that takes tourists to the historic center. We hope to have you back at the hotel.

1 out of 5

Runtergekommene Absteige

Wer sein Geld in einem Loch verschwenden will ist hier richtig. Dieses Hotel ist für Schulklassen perfekt weil es laut und chaotisch ist. Nie wieder

Posted by on 19 Mar 2017

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2 out of 5

Emme mene toista kertaa.

Pros: Näköala merelle.
Cons: Henkilökunta voisi ajatella, että asiakas on oikeassa. He ovat täysin ylimielisiä palveluasenteellansa.
Location: Hotelli sijaitsee kaukana keskustasta, ympäristössä ei ole mitään nähtäväää.
Kaikki negatiiviset epäilykset kävi toteen, joita netissä peloiteltiin. Pakon sanelemana nukuimme siis yön. Kun kysyimme huoneiden hintaa respasta ylimielinen nainen valehteli, että on vain noin 90;- huoneita. Netissä oli kuitenkin sama huone 57,-. Puukkasimme netistä huoneen ja rouva suuttui siitä. Ravintolasta piti saada edullinen menu jos huone, tarjoilija ei ymmärtänyt englantia ja suoraan sanoen ryösti valehtelemalla, että illan menu kuuluu siihen tarjoushintaan. Maksoimme itsemme kipeiksi. Koko henkilökunta on asioissa vain oikeassa, asiakas ei missään nimessä. En mene koskaan enää, enkä suosittele kellekään.

Posted by , from tampere on 31 Aug 2016

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Renovations + Closures

The property will be renovating from 2 August 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:

  • Fitness facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

San Paolo Palace Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly San Paolo Palace Hotel. Free self parking is available. This 4-star Palermo hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 14 levels
  • 2 dining venues
  • Conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 1991
  • Full breakfast (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palermo Central Station (2.1 km / 1.3 mi)
  • Parking: Free self parking

Room Amenities

San Paolo Palace Hotel offers 280 accommodations with minibars and a safe. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, bidets and complimentary toiletries. This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Bath or shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

ANTARES – This restaurant serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • San Paolo Palace
  • San Paolo Palace Hotel
  • San Paolo Palace Hotel Palermo
  • San Paolo Palace Palermo
  • San Paolo Palace Hotel Centro Congressi Palermo, Sicily
  • San Paolo Palace Hotel Hotel
  • San Paolo Palace Hotel Palermo
  • San Paolo Palace Hotel Hotel Palermo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.