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San Paolo Palace Hotel

4.0 star property

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Photo gallery for San Paolo Palace Hotel

Meeting facility
Front of property
Outdoor pool, pool loungers
Aerial view
View from property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Gym
  • Room service

Explore the area

Map
Via Messina Marine, 91, Palermo, PA, 90123
  • Ballaro Market
    ‪2 min drive‬
  • Teatro Massimo
    ‪5 min drive‬
  • Palermo Harbour
    ‪7 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪46 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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About this property

San Paolo Palace Hotel

Waterfront hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
San Paolo Palace Hotel offers 280 accommodations with minibars and a safe. Flat-screen televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, bidets and complimentary toiletries.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at San Paolo Palace Hotel. During your stay, you're just a quick walk from Villa Giulia. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 2-minute drive from Via Roma and a few minutes from Via Vittorio Emanuele
San Paolo Palace Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly San Paolo Palace Hotel. Free self parking is available.

This 4-star Palermo hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
ANTARES – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ANTARES

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 2 August 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1K9RZGD3I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

San Paolo Palace
San Paolo Palace Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Palermo
San Paolo Palace Hotel Centro Congressi Palermo, Sicily
San Paolo Palace Hotel Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Hotel Hotel Palermo

San Paolo Palace Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 142 out of 680 reviews
Rating 8 - Good. 275 out of 680 reviews
Rating 6 - Okay. 163 out of 680 reviews
Rating 4 - Poor. 65 out of 680 reviews
Rating 2 - Terrible. 35 out of 680 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Cheri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good value
Stayed 7 nights in Nov 2024

10/10 Excellent

Evelyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Prince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Naghme

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth it, staff not very attentive and location too far from anything
Stayed 9 nights in Aug 2024

10/10 Excellent

Kenia

Stayed 1 night in Sep 2024

8/10 Good

armando

Liked: Property conditions & facilities
It was far from many things and walking was very dangerous. Due to the fact there wasn’t any sidewalks. You had to go against traffic. That was the only thing the location should’ve been a little bit better.
Stayed 4 nights in Sep 2024

2/10 Terrible

Marko

Travelled with family
Very old hotel and in a bad location for tourists. Don’t go there
Stayed 3 nights in Sep 2024

2/10 Terrible

Shaghajegh

Stayed 7 nights in Aug 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated Great pool on rooftop and breakfast!!
Stayed 3 nights in Jun 2024

8/10 Good

paul

Stayed 5 nights in Jun 2024

4/10 Poor

David

Disliked: Property conditions & facilities
For a hotel that is meant to be a 4 star establishment it was very outdated and basic things like air conditioning weren’t working.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Apr 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed in. They advertised A/v in the rooms but it hasn’t been working for over a year since there were other reviews saying the same thing. The room was dirty and outdated. The beds were horrible my wife found hair in the made bed. The only positive was the view. It was breathtaking.
Stayed 1 night in May 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, amenities
The hotel facilities (pool) was not open until June .. but the staff were very nice and helpful .. the restaurant service and food was also good.
Stayed 2 nights in May 2024

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The beach nearby was good. The hotel pool was closed yet this was used as an attraction to get you to book this hotel
Stayed 7 nights in Apr 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roberto was really helpful, made our stay memorable
Stayed 3 nights in Apr 2024

10/10 Excellent

Valeri

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Great location !
Stayed 1 night in Feb 2024

8/10 Good

Eddie

Travelled with partner
Easy to reach from train station
Stayed 8 nights in Nov 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good amenities and great parking. The staff were very nice and helpful
Stayed 2 nights in Oct 2023

2/10 Terrible

Ruhail, Cleveland

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

4/10 Poor

Emma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was ok , but the staff try to rip you off for money . We were given a bill on checkout which did not relate to what we had eaten or what the city tax should have been. I queried the city tax as he said 32 euros was correct for 2 nights he then halved this to 16 which was still incorrect as the new rates don’t apply till October the 1st . They don’t get you to sign in the restaurant this is so they can make your bill whatever they wish . I ended up paying a wholly incorrect amount just so I could leave - as I didn’t want to miss my train . Restaurant staff seemed nice but pay as you go or you will get ripped off - my advice avoid and stay somewhere else . I intend claiming a refund from my card provider for the overpayments they have wrongly taken .
Stayed 2 nights in Sep 2023

6/10 Okay

DAVID

Travelled with partner
Liked: Property conditions & facilities
Old building, not updated premises
Stayed 2 nights in Aug 2023

2/10 Terrible

John

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
After 5 days cycling across Sicily I was really looking forward to relaxing at the rooftop pool before catching the ferry to Cagliari the following day. At reception I was informed the pool was closed that day only for an emergency problem. I got the feeling this was a regular and convenient excuse so be careful fellow travelers when booking this hotel for the pool it promotes heavily. I saw no-one in a rush to fix the emergency for guests either so wonder whether it would really be fixed by the next day. I left early morning so had no chance to find this out. When checking out I asked for a small discount (just wanted to see them make a little gesture, even a bottle of water might have been something) on leaving on account that they had not fulfilled their part of the offer. I was told they could not do this but I could refuse to pay my bar biil if I liked and they would report this. I didn't appreciate having their issue represented back to me as a defaulting customer in this way so paid the bill and decided to write this review instead. The hotel itself was dated, the bedroom was quite acceptable although the bathroom was certainly in need of modernizing. The neighbourhood was a bit rundown, ok for walking through in daylight hours but I would have been more anxious after dark. The hotel is a 20 minute walk from the historic centre and there appeared little choice of local restaurants so you will probably need a taxi to go in abs or if the city to eat at night.
Stayed 1 night in Aug 2023