Palm Desert Suites

2.0 star property

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Photo gallery for Palm Desert Suites

2 outdoor pools
Luxury Suite | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu
Luxury Suite | Desk, blackout curtains, free WiFi, bed sheets
Full-sized fridge, microwave, oven, stovetop
Shower, towels, toilet paper

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Laundry
  • Kitchen
  • Pet-friendly
  • Air conditioning

Explore the area

Map
74380 El Camino, Palm Desert, CA, 92260
  • El Paseo Shopping District
    ‪8 min walk‬
  • McCallum Theatre
    ‪3 min drive‬
  • Desert Willow Golf Resort
    ‪6 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪23 min drive‬

Room options

Luxury Suite

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Studio Suite, Kitchen, Pool View

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Palm Desert Suites

Art Deco hotel with 2 outdoor pools and Hot tub
Along with 2 outdoor pools, this smoke-free hotel has Access to hot tub and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include gas grills. Housekeeping is available on request.
Palm Desert Suites offers 40 air-conditioned accommodations with coffee/tea makers and blackout curtains. Rooms open to balconies or patios. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Palm Desert hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). 42-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Palm Desert Suites. During your stay, you're just a quick walk from San Jacinto Mountains. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Amenities include laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by foot from El Paseo Shopping District and a 3-minute drive from The Gardens on El Paseo
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Palm Desert Suites offers its guests 2 outdoor swimming pools and Access to hot tub. WiFi is free in public spaces. Palm Desert Suites also features barbecue grills, laundry facilities, and discounted use of a nearby fitness facility. Self parking is free. A complete renovation of Palm Desert Suites was completed in October 2024.

This Art Deco Palm Desert hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Hot tub

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool

More

  • 2 floors
  • 7 buildings
  • Art Deco architecture
  • Renovated entire property - October 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: USD 20 per pet, per night (maximum USD 160 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night (maximum USD 160 per stay) plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and outdoor lighting
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details.

Property is also known as

Palms at El Camino
Palm Desert Suites Hotel
Palm Desert Suites Palm Desert
Palm Desert Suites Hotel Palm Desert

Palm Desert Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 263 reviews
Rating 8 - Good. 49 out of 263 reviews
Rating 6 - Okay. 32 out of 263 reviews
Rating 4 - Poor. 32 out of 263 reviews
Rating 2 - Terrible. 21 out of 263 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Elaine

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

April

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My unit was not as shown in the photos…I selected a luxury suite, but was given a half updated suite instead. The floor was the old tile shown in some of the photos. The bathroom and kitchen were not updated at all, except for maybe some paint and the lights. The dishwasher knob was missing, making it unusable. The kitchen also didn’t come with anything to use the oven, the living area furniture was just 2 old chairs and a coffee table (no couch as advertised), the bedsheets were pilling like from being washed with towels too many times, and there was no laundry or gym (as advertised). Lastly, the WiFi router light is very bright and faces the bed, which can make it difficult to sleep. & the fridge in unit 33 makes a constant tapping sound that will not stop unless you unplug it. The staff was extremely nice. I wasn’t feeling well on check-in day and they let me check in about a half hour early so I could lay down. A maintenance man noticed me struggling with the door and immediately came to see if it would be okay for my stay. Housekeeping came 3/4 days I stayed over. If you’re looking for a no frills place that’s very affordable, with a kitchen and your own bathroom, this is it.
Stayed 4 nights in Feb 2025

8/10 Good

Dwight

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Randall

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The window coverings do not block out the extremely bright night security lighting. The manager did stop and ask if we needed anything, but that was at the end of our stay. The "garbage" bags were so small they didn't fit the trash can in the kitchen. We did enjoy the wonderfully warm pool.
Stayed 6 nights in Feb 2025

6/10 Okay

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Zack

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy stay!
Stayed 1 night in Feb 2025

6/10 Okay

Kris

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palm Desert Inn

It was awesome and simple! Will definitely go there next time we’re in the area.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Liked: Room comfort
Stayed 4 nights in Feb 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, great place.
Stayed 2 nights in Feb 2025

8/10 Good

Carl

Travelled with partner
We stayed for two nights and had never been here before. First, the good. The location is good, central to lots of different things in the area. We had friends at the JW and it was a little over four miles away. The room is nicely updated, especially the kitchen and bathroom areas. No issues with parking. The room overlooks one of the pools, which looks nice and is heated. No hot tub unfortunately. There is a great balcony and the bathroom is nice with dual sinks and lots of counter space. No tub, but the shower is a decent size. Now for the not so good. The room is not a suite. It is simply one fairly big room. Obviously the bathroom is separate, but there is no separation between bedroom, kitchen, or living area. The living area is not conducive to watching TV. Although there is a nice size closet in the bathroom area, there are no drawers for clothes. There is plenty of room to have a chest of drawers. The couch doubles as a futon, but would be hard pressed to fit more than one person. There were no additional pillows, bedding, or blankets. There was only two of us, but it would’ve been nice to have some extra pillow choices and an extra blanket if we needed it. The place was generally clean, but after walking around for 10 minutes in bare feet, we noticed our feet were black. The LVP didn’t appear dirty, but it was disgusting and must not have been cleaned in quite some time. There is a nice size fridge/freezer, but no ice machine and no ice available on the property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy place

Excellent in all aspects
Stayed 7 nights in Feb 2025

6/10 Okay

Bishop

Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Two issues: there was hair in the shower and the temperature of the water in the shower went fon okay to scalding to tepid.
Stayed 3 nights in Feb 2025

10/10 Excellent

Bryan, SAN FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in Palm Desert

Wonderful stay! While the property is older, the studio apartment was fully renovated with brand new appliances and a very comfortable bed. The location of this property is only a half a mile from downtown Palm Desert, which offers lots of shopping and great restaurants. The only negative is that the smart tv only had Netflix loaded; no other apps or regular tv channels. For the price point, room size, amenities and location, I would highly recommend staying here and will definitely return.
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor condition
Stayed 1 night in Feb 2025

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities

Toxic room smell

Unfortunately there was a toxic smell from cleaning agents or some kind of insect spray.
Stayed 1 night in Feb 2025

6/10 Okay

Dane

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

BRENDA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS WERE BIG BUT HAD NOT BEEN CLEANED AND SHEETS NOT CHANGED IIN 3 WEEKS, HAD TO ASK AND ONLY WAY TO COMMIUNICATE WAS THROUGH TEXTING OR LEAVING A MESSAGE, WORSE PLACE I HAVE EVER STAYED IN MY LIFE AL WAS NICE, NINA ONLY HOUSEKEEPER WAS NICE, BUT I THINK THEY ARE MORE LIKE CONDOS RENTED OUT CALLING THEMSELVES A HOTEL NEVER GO THERE, DOORS WOULD NOT LOCK TOO UNSAFE FOR AN ELDERLY WOMAN, NOT HANDICAPPED ACCESSIBLE AT ALL!

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Although this was advertised as a luxury suite, it was anything but luxury. The office for this facility is not labeled. There’s no phone number I only was able to be directed to the correct person because a maintenance guy saw me wandering around the property trying to find the office. Once we got in the room, there was a very noticeable chemical odor mixture of cleaner and insect spray that even though we tried to air out the room, never fully went away. It really made the stay uncomfortable. There was no microwave in the room, even though that was an advertised feature. The front of the stove was completely missing. We had to ask for coffee for the coffee maker. Although we had three people clearly on our reservation, there were only two towels in the bathroom. Furthermore, there was a blue light on some type of apparatus on the ceiling that we could not turn off. It kept waking me up at night and I had no way to block it off or turn it off. Having there’s no office present on the property. I could not go to find help at night to figure out how to get this horrible light off. The floor lamp in the corner of the room could not be manually turned off, and we had to unplug it to turn it on and off The good point of it is the location was convenient to the stage theater that we were attending a production at. There is food and grocery nearby. The room itself was very quiet at night in the area was also quiet and the parking was well illuminated.
Stayed 1 night in Feb 2025

6/10 Okay

Jean

Liked: Staff & service
Disliked: Amenities
The room was spacious and bed was comfortable. Interestingly, the kitchen had a great refrigerator and stove and lots of frying pans, but no cooking utensils. There were 4 plates, bowls, and salad plates, but only one cup, no glasses two forks and spoons and no cutting utensils. Lacked hair dryer, tissue, soap, and iron. My key would not work after first entrance. The saving grace was Kim who managed all my needs upon request. This room has a lot of potential, but it needs to be updated. I was not on the grounds during the day. I loved the proximity to Route 111 and my tournament destination. The price was right, but I would not pay the seasonal fee for this room beginning in March.
Stayed 2 nights in Jan 2025

10/10 Excellent

Randall

Travelled with partner
Liked: Staff & service, property conditions & facilities
We really appreciated the full kitchen, comfortable bed, large bright room. Walk out to the pool deck was great. The staff were friendly, always accessible and helpful.
Stayed 5 nights in Jan 2025

4/10 Poor

Erin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

The service started out wonderfully. However, when I told management that the heater didn't work I lost all communication with them. There isn't an office on-site and this was confusing to me. There was a wonderful woman named Kim who tried to help me with the heater but to no avail. She gave me an extra blanket but I was freezing for 2 nights. Also, the TV wouldn't turn off so they cut the power to the TV entirely so NO TV. The curtains wouldn't shut completely so the light on the outside deck shone in the room all night. Also, no coffee maker. What?! I wouldn't recommend this place but apparently Building A is remodeled and quite nice. I was in Building F. It's a funky place that wasn't clean. However, I will say that the small little bed was comfortable. Don't stay here.
Stayed 2 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Great!

Easy check in. Clean. Bright. Big windows. Lovely view. Functional kitchen. Great location. Terrific price. Nice internet access. But a few easy fixes would make this a 5 star review. Please provide: Kleenex; soap of some sort in the shower; hairdryer; kitchen dish towels along with a small dish drying rack; soap for auto dishwasher. Last thing…there are many lights around the room that distract when sleeping: stove, microwave, heater, TV, but the one that shines like a cabaret spotlight is the router in the middle of the ceiling. Crazy bright!! Maybe something can cover the light? Tape? It’s really bright. All the above would cost less than $100 but would help a bunch. Thanks for listening!!
Stayed 4 nights in Jan 2025