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Hilton Grand Vacations Club Palm Desert

4.5 star property

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Photo gallery for Hilton Grand Vacations Club Palm Desert

Exterior
1 Bedroom Casita | In-room safe, iron/ironing board, free WiFi, bed sheets
2 Bedroom Casita | Private kitchen | Fridge, microwave, coffee/tea maker, toaster
1 Bedroom Terrace Premier | View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Gym
  • Hot tub
  • Laundry

Explore the area

Map
1 Willow Ridge, Palm Desert, CA, 92260
  • Desert Willow Golf Resort
    ‪1 min walk‬
  • Palm and Valley Golf Courses at Desert Springs
    ‪6 min walk‬
  • The Lakes Country Club
    ‪15 min walk‬
  • Bermuda Dunes, CA (UDD)
    ‪10 min drive‬

Room options

View all photos for 1 Bedroom Terrace

40-inch TV with cable channels, fireplace

1 Bedroom Terrace

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Premier

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Premier

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 2 Bedroom with 1 King and 2 Twin Beds

40-inch TV with cable channels, fireplace

2 Bedroom with 1 King and 2 Twin Beds

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 Bedroom Terrace Accessible Roll in Shower

40-inch TV with cable channels, fireplace

1 Bedroom Terrace Accessible Roll in Shower

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom

40-inch TV with cable channels, fireplace

1 Bedroom

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Accessible Roll in Shower

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Accessible Roll in Shower

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 King

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom 2 King

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 1 Bedroom Terrace Premier

1 Bedroom Terrace Premier | Living area | 40-inch TV with cable channels, fireplace

1 Bedroom Terrace Premier

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Accessible Bathtub

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Accessible Bathtub

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 2 Bedroom Casita

In-room safe, iron/ironing board, free WiFi, bed sheets

2 Bedroom Casita

  • 111 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for 3 Bedroom Casita

In-room safe, iron/ironing board, free WiFi, bed sheets

3 Bedroom Casita

  • 139 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for 5 Bedroom Casita

5 Bedroom Casita | View from room

5 Bedroom Casita

  • 274 sq m
  • Sleeps 14
  • 1 King Bed

View all photos for 1 Bedroom Casita

1 Bedroom Casita | Living area | 40-inch TV with cable channels, fireplace

1 Bedroom Casita

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Grand Vacations Club Palm Desert

Luxury hotel with 4 outdoor pools and health club
4 outdoor pools, a health club and outdoor tennis courts are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a children's pool and concierge services.
Hilton Grand Vacations Club Palm Desert offers 78 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and laptop-compatible safes. Rooms open to balconies or patios. This accommodation offers separate sitting areas and includes dining tables. Televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hilton Grand Vacations Club Palm Desert, you're just a quick walk from Desert Willow Golf Resort. Enjoy features like free WiFi in public areas and free self-parking, plus 4 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Steps from Desert Willow Golf Resort and 6 minutes by car from Acrisure Arena
Hilton Grand Vacations Club Palm Desert offers its guests 4 outdoor swimming pools, outdoor tennis courts, a health club, and Access to hot tub. WiFi is free in public spaces. A children's pool, an arcade/games room, and multilingual staff are also featured at the luxury Hilton Grand Vacations Club Palm Desert. Self parking is free.

This 4.5-star Palm Desert hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Children's pool
  • Health club
  • Spa tub
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Picnic area
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 45.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Pool access

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Club Intrawest Condo Palm Desert
Club Intrawest Palm Desert
Intrawest Palm Desert
Palm Desert Club Intrawest
Palm Desert Intrawest
Club Intrawest - Palm Desert Hotel Palm Desert
Hotel Intrawest Palm Desert
Club Intrawest Palm Desert Condo
Embarc Palm Desert Condo
Embarc Condo
Embarc Palm Desert
Hilton Vacations Palm Desert
Hilton Grand Vacations Club Palm Desert Hotel

Hilton Grand Vacations Club Palm Desert Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 266 out of 338 reviews
Rating 8 - Good. 44 out of 338 reviews
Rating 6 - Okay. 12 out of 338 reviews
Rating 4 - Poor. 8 out of 338 reviews
Rating 2 - Terrible. 8 out of 338 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We didn’t see many people. Lots of pools. No food or drink service on property. Grocery store and restaurants nearby
Stayed 6 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
Stayed 1 night in Oct 2024

10/10 Excellent

Juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing resort !
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Johhn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What an incredible Labor Day weekend we had at this lovely resort! The units themselves are spacious, well kept and tastefully decorated, and completely relaxing. Lots of details and touches that make this five star. (We even used the fireplace on the patio one night… because it was there!) The grounds and pools are gorgeous and we love that several are for adults. It was very warm but the umbrellas were on wheels and we would just shade ourselves while we stayed in the pool and read. Incredibly relaxing after hiking San Jacinto. We had been to this property more than 20 years ago when it was part of IntraWest. We were very excited to come back and it didn’t disappoint, in fact it was even better!
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Best vacation!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sindy

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We will come back. Has everything we want. Peaceful and nice patio area. The grounds are beautiful. Roomy and comfortable very clean
Stayed 1 night in Aug 2024

10/10 Excellent

John, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great pleasure to stay at this property except really wish the rooms could get colder faster. Took 5 hours to drop 1-2 degrees from 80 when I got there
Stayed 1 night in Jul 2024

10/10 Excellent

Dominica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from Home
We really enjoyed our room. The view of the golf course and the out door shower!
Stayed 2 nights in Jun 2024

10/10 Excellent

jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Stay
This is our second stay and we loved it. The rooms are spacious, have really comfortable beds and have a stocked kitchen. There are several pools in case one is too crowded or not your vibe. We will be back!
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and quiet place to stay! Rosa at the front desk was very accommodating while checking in. Thank you for the balloons and the gift for my birthday! Definitely recommend this place!
Stayed 2 nights in Jun 2024

10/10 Excellent

JACKIE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located, beautiful grounds and very well maintained. The only drawback is that checkin and early checkout and latest checkout is 11 which even the Westin Willows was much more generous.
Stayed 1 night in Jun 2024

10/10 Excellent

Clemente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service and lack of clean.
Stayed 1 night in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

wenda

Stayed 5 nights in Mar 2024

8/10 Good

JOHN

Stayed 2 nights in Oct 2023

10/10 Excellent

You Jung

Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beautiful property

10/10 Excellent

Deneane

Liked: Cleanliness, staff & service, property conditions & facilities
Our family has enjoyed staying at Desert Willow over the years. We are happy the property is now a Hilton Grand Vacations once again.
Stayed 2 nights in Aug 2023

8/10 Good

tinh

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a 750 sqft room, spacious for the price, and it has everything you need in the kitchen. Driving to nearby business center was about 5-10 minutes. The hotel has 2 chargers for EV free for guests. 2 TV are smaller than many other hotels, about 32-36 inches but you can cast Netflix or anything on Chromecast. I don’t see this feature at other hotels. I paid through Orbitz in advance and got a discount which was lower than if paying at the hotel at the check in. I wanted to leave 1 day early but couldn’t because I paid through Orbitz. Orbitz agents tried to help me but could not talk to the hotel because they have a “policy … do not contact “. They suggested I talk directly to the hotel but the hotel said they couldn’t do much because I paid Orbitz. So, I got the runaround. Anyway I am happy with the stay, but wish Hilton Hotel and Orbitz could be more transparent in their policies online.
Stayed 4 nights in Aug 2023