The Cole

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cole

Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Suite, 1 King Bed | Living area | 40-inch flat-screen TV with digital channels, TV, streaming services
Suite, 1 King Bed, Balcony | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Bar
    Bar
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
2323 N Palm Canyon Dr, Palm Springs, CA, 92262
  • Palm Springs Square Shopping Center
    4 min walk
  • Palm Springs Visitor Center
    15 min walk
  • Desert Regional Medical Center
    2 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    13 min drive

Room options

Room, 1 King Bed, Accessible

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed, Balcony

  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Cole

Aparthotel with an outdoor pool, near San Jacinto Mountains
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services. Each apartment provides a coffee/tea maker and a dining table, plus a pillowtop bed and a flat-screen TV with digital channels. A hairdryer, a safe and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
The Cole offers 30 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and Access to hot tub are on site.
During your stay at The Cole, you're just a quick walk from Palm Springs Square Shopping Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1959, this comfortable aparthotel has 30 apartments over 2 floors. A pillowtop bed and a flat-screen TV are available in each apartment.
  • Each apartment offers a pillowtop bed, a flat-screen TV and a coffee maker
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge and a virtual front desk
  • Just a 3-minute drive from San Jacinto Mountains and a few minutes from Palm Springs Art Museum
The Cole offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The Cole also features concierge services, express check-in, and express check-out. For a fee, parking is available.

This 3.5-star Palm Springs aparthotel is smoke free.

The Cole has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool
  • Pool umbrellas
  • Spa tub

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea maker
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Work spaces

  • Laptop workspace

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 30 units
  • Bed sheets changed on request
  • Built in 1959
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electric car charging station
  • Housekeeping (on request)
  • Recycling
  • Solar energy
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's The Cole Hotel mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's The Cole Hotel mobile app before check-in.
Property Registration Number 20026464

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Cole Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 127 out of 227 reviews" "
Rating 8 - Good. 43 out of 227 reviews" "
Rating 6 - Okay. 24 out of 227 reviews" "
Rating 4 - Poor. 20 out of 227 reviews" "
Rating 2 - Terrible. 13 out of 227 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, property conditions & facilities
Laura was amazing and all of the staff were so genuine and lovely!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Joresa

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Stayed 2 nights in Jun 2024

6/10 Okay

Gabriela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a good hotel, don’t have to talk any workers.
Stayed 1 night in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Per

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Martin

Stayed 1 night in Jun 2024

10/10 Excellent

Ariel

Liked: Cleanliness, property conditions & facilities
Another wonderful stay at the Sonder properties. I stayed for two nights prior at a different hotel there in Palm Springs and it was complete trash compared to my stay at Sonder. Sandra is modern clean, clean, spacious comfortable all the things at the other place was not. I will continue to choose Sonder as my destination go to whenever traveling team SONDER all the way baby!

10/10 Excellent

Sayon

Liked: Property conditions & facilities
Quiet
Stayed 1 night in Jun 2024

10/10 Excellent

Saul

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Theresa, Kingston

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cute hotel, everything you need and super friendly staff
Stayed 5 nights in May 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Great value, and nice combination of retro and modern. The bed and pillows were amazing, and I loved the Roku. Totally seamless experience - super easy. A great location with a breeze in the very hot summer. The only thing I’d change or suggest is to maintain the pool area a bit better. Some cushions were torn, and the perimeter of the pool looked a little old and tired.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Room comfort
Nice room and pretty spacious. The pool was a little dirty.
Stayed 5 nights in May 2024

8/10 Good

Sriram

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I will say that this place is pretty good value for the price. You DO have to note that nearly everything is an extra charge. Parking, cleaning, etc. However, some of these can be forgone, so in the end, if you just want a nice clean hotel, with a good pool, that's not too far from downtown, the Cole is a great option.
Stayed 3 nights in Jun 2024

10/10 Excellent

Samara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was able to check in without talking with someone. The check in was quick and the place was quiet. It was super clean. The restaurant was amazing! Food was delicious!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s much different from any other hotel that I stayed out before I kind of dig the high-tech way of accessing the hotel and also your room by using your mobile device and keypad entry. I have to admit it certainly makes the check-in process much easier compared to other hotels. The pool is pretty great too. They have a speaker that plays music and they even have a few of those Floaties to use. The only thing that sucks for me and my wife and it’s nothing to do with the hotel, but when we arrived there was a crazy sandstorm and the weather was pretty outrageous especially being memorial day weekend. Regardless it was a great trip and I would stay here again.
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness
A Complete Nightmare on Memorial Day weekend
Our experience with Sonder was nothing short of a nightmare. After a long journey, we arrived at our booked accommodation only to be left sitting in our car for over an hour. Sonder claimed we didn’t have a reservation, causing us immense frustration and confusion. Eventually, we discovered they had canceled our reservation due to mold in the room. This left us completely stranded on Memorial Day weekend with virtually nowhere to stay, as everything was fully booked. Sonder’s lack of communication and support was astounding. With no front desk staff and the only way to communicate being via an app or smartphone, getting any help was nearly impossible.
Stayed 4 nights in May 2024

4/10 Poor

Md Shafiqul

Stayed 4 nights in Apr 2024

8/10 Good

Stefanie

Stayed 1 night in May 2024

8/10 Good

Claudia

Stayed 2 nights in May 2024

10/10 Excellent

Xavier

Travelled with group
Liked: Cleanliness, room comfort
Great stay
Excellent
Stayed 3 nights in May 2024

8/10 Good

Kenan

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

6/10 Okay

Mike

Dont like, not having a property manager on site. People smoking in the hall ways. No cable TV.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ann

Stayed 2 nights in Mar 2024