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Hesperia Ciudad de Mallorca

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hesperia Ciudad de Mallorca

Seasonal outdoor pool
Reception
Exterior
View from property
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Pool
  • Pet-friendly

Explore the area

Map
Francesco Vidal Sureda 24, Palma de Mallorca, Mallorca, 7015
  • Porto Pi Centro Comercial
    6 min walk
  • Cafetería California
    5 min walk
  • Jacint Verdaguer Station
    17 min drive
  • Palma de Mallorca (PMI)
    23 min drive

Room options

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Extra Bed 2 adults + 1 child)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room (Extra Bed 3 adults)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Comfort Double Room, Balcony, Garden View

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Double Room, Balcony, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Room (Extra Bed 3 adults)

Comfort Room (Extra Bed 3 adults) | Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Room (Extra Bed 3 adults)

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, View

Standard Room, View | Minibar, in-room safe, laptop workspace, blackout curtains

Standard Room, View

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Basic Double Room

Minibar, in-room safe, laptop workspace, blackout curtains

Basic Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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includes taxes & fees
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About this property

Hesperia Ciudad de Mallorca

Pet-friendly hotel connected to a shopping centre in Portopí with free parking
A fitness centre, a poolside bar and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a children's pool are on-site.
Hesperia Ciudad de Mallorca offers 60 accommodations with minibars and a safe. Digital televisions are provided.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.
With your stay at Hesperia Ciudad de Mallorca, you're connected to a shopping centre and just a quick walk from Port of Palma de Mallorca. You'll find features such as free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 9 minutes by foot from Port of Palma de Mallorca and a 3-minute drive from Cala Mayor Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hesperia Ciudad de Mallorca offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. You can enjoy a drink at the pool bar. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hesperia Ciudad de Mallorca. Free self parking is available.

This Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:30 AM to 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 18 per person
  • A poolside bar

Things to do

  • Children's pool
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Ciutat
Hesperia Ciutat Hotel
Hesperia Ciutat Hotel Mallorca
Hesperia Ciutat Mallorca
Hesperia Mallorca
Hesperia Ciutat De Mallorca Hotel Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat Mallorca Palma De Mallorca, Majorca
Hesperia Ciutat Mallorca Hotel Palma de Mallorca
Hesperia Ciutat Mallorca Hotel
Hesperia Ciutat Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca Hotel Palma de Mallorca
Hesperia Ciudad Mallorca Hotel
Hesperia Ciudad Mallorca Palma de Mallorca
Hesperia Ciudad Mallorca
Hesperia Ciudad De Mallorca Palma De Mallorca
Hesperia Ciutat De Mallorca Palma
Hesperia Ciutat De Mallorca
Hesperia Ciudad de Mallorca Hotel
Hesperia Ciudad de Mallorca Palma de Mallorca
Hesperia Ciudad de Mallorca Hotel Palma de Mallorca

Hesperia Ciudad de Mallorca Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 119 out of 409 reviews" "
Rating 8 - Good. 199 out of 409 reviews" "
Rating 6 - Okay. 63 out of 409 reviews" "
Rating 4 - Poor. 20 out of 409 reviews" "
Rating 2 - Terrible. 8 out of 409 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Aircon was out of order, which made our stay less enjoyable. But we really enjoyed our breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Jun 2024

10/10 Excellent

Rylie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, however the AC did not work very well so it got very warm. Mini fridge did not get very cold and was turned off completely at first. Had to pull out the entire cabinet to access the back of the fridge to turn the dial up. Even on the highest setting, it was only slightly colder than room temperature. Parking was convenient and easy, however there are not too many spaces so this could be an issue at times as there isn’t much street parking in the area. Convenient location to take the bus into Palma. Breakfast buffet was good. Overall a good stay.
Stayed 3 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, friendly staff
Second visit to this hotel. Delightful welcome, nice clean, comfortable room. Service was great throughout, lovely breakfast, and loved just sitting on the balcony watching the world go by. Will definitely be back.
Stayed 4 nights in Apr 2024

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff could not be nicer Thank you
Stayed 5 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
property was great. The rooms were clean and the staff were great. The breakfast was a bit expensive for what was offered. Location is not bad, but you do have to drive or take public transport if you don’t want to walk far.
Stayed 4 nights in Jun 2023

8/10 Good

JAIME

Stayed 3 nights in Dec 2022

8/10 Good

Yi Lam

10/10 Excellent

Wayne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation on the hill
Very lovely accommodation, spacious with a balcony. Breakfast had a nice selection. About 4kms from the city centre, so not the closest location in terms of walking, but plenty of buses (bus no. 4, 20 & 46) taking about 22 mins, costing €2. 1.5 km walk to the awesome medieval castle "Castell de Bellver". Please note, the pool is closed during the off season.
Stayed 2 nights in Nov 2022

8/10 Good

Iryna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a good hotel with a great pool and great staff, however the bar closes at 2:30pm which means you cannot get drinks in the afternoon which is a little bit weird. Overall satisfied
Stayed 7 nights in Jun 2022

10/10 Excellent

DSC, Michigan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Helpful staff. Good location although quite a walk to mall.
Stayed 1 night in Sep 2019

10/10 Excellent

Stephan

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and pleasent staff. The food was good.
Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the staff are excellent. Very helpful in pointing out local businesses and eateries. Restaurant is very affordable and food is excellent.
Stayed 1 night in Oct 2019

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike at all. Our stay was very enjoyable in all respects. Recommended.
Stayed 4 nights in Oct 2019

2/10 Terrible

f

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and friendly beautiful pool excellent service
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

K

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location - about a 10 minute walk from the marina area. Loved the staff who were so friendly! The pool is great although after 5pm bring bug spray because I definitely got bitten.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2019