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BG Hotel Caballero

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for BG Hotel Caballero

Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas
Minibar, desk, blackout curtains, soundproofing
Porch
Reception
2 bars/lounges, poolside bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • Pool
  • Spa
  • Gym

Explore the area

Map
Carrer de Neopatria, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    4 min walk
  • La Boheme
    4 min walk
  • Jacint Verdaguer Station
    15 min drive
  • Palma de Mallorca (PMI)
    10 min drive

Room options

View all photos for Standard Double or Twin Room, Partial Sea View

Minibar, desk, blackout curtains, soundproofing

Standard Double or Twin Room, Partial Sea View

  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 Bedroom

Minibar, desk, blackout curtains, soundproofing

Junior Suite, 1 Bedroom

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Minibar, desk, blackout curtains, soundproofing

Junior Suite, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Standard Single Room

Shower, rainfall showerhead, free toiletries, hair dryer

Standard Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Minibar, desk, blackout curtains, soundproofing

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Triple Room

Minibar, desk, blackout curtains, soundproofing

Basic Triple Room

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, 2 Single Beds

Minibar, desk, blackout curtains, soundproofing

Superior Double Room, 2 Single Beds

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, desk, blackout curtains, soundproofing

Junior Suite

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

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About this property

BG Hotel Caballero

Family-friendly hotel with full-service spa and private beach
This hotel features a full-service spa, an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges and a fitness centre are on-site.
BG Hotel Caballero offers 308 accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at BG Hotel Caballero. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 2 bars and 2 coffee shops/cafes.
  • Free WiFi
  • Enjoy Modern European cuisine at Bar, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with facials, aromatherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Playa de Palma and a 4-minute drive from Platja d'Or
  • Casino, theme park and local-area shuttle service available for a fee
A private beach is featured. BG Hotel Caballero offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 861 square feet (80 square metres) and includes a conference centre. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly BG Hotel Caballero. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
Bar – Overlooking the garden, this buffet restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner.
Snack – This poolside bar specialises in local cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Languages

Catalan, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 metre
  • Street parking available
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Covered parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Snack

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (861 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Covered self-parking fee: EUR 10 per night
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Caballero Hotel
Caballero Playa de Palma
Hotel Caballero
Hotel Caballero Playa de Palma
Caballero Hotel Playa De Palma, Majorca
Caballero Hotel Playa De Palma Majorca

BG Hotel Caballero Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 474 out of 1001 reviews" "
Rating 8 - Good. 397 out of 1001 reviews" "
Rating 6 - Okay. 86 out of 1001 reviews" "
Rating 4 - Poor. 31 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Charlotte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with attentive staff and fabulous pool areas. The room was quite small but was cleaned each day to a great standard. Good breakfast options, Would recommend this hotel.
Stayed 5 nights in Sep 2024

4/10 Poor

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely outside area around pool and cafe. Nice dining and public areas, very good breakfast. Pleasant and helpful staff. Single beds pushed together supposedly to make it a ‘Double Room’ useless ( they travelled) and poor mattresses. Noise from other rooms and corridors at night due to poor build quality soiled our room experience. Very clean however. Good location.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mika

Business traveller
Stayed 5 nights in Sep 2024

10/10 Excellent

Tania

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice experience here, would totally recommend. A little bit loud at night but overall great place, everybody super friendly, clean, good food, good drinks, really close to public transportation. I would book it again next time, thank you!
Stayed 5 nights in Sep 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, amenities
Great hotel, friendly staff, nice clean room comfortable bed. Great choice for breakfast. Would definitely return
Stayed 2 nights in Jul 2024

8/10 Good

METTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Annabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Absolutely amazing! Will definitely be back
Stayed 4 nights in Jul 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay!
My husband and I were in Mallorca for a wedding and then extended our stay for a holiday. The hotel was lovely, very clean, staff were friendly and a great pool area (sun beds were a bit uncomfortable though!). We loved being so close to the beach and it was great having so many bars and restaurants a short walk away.
Stayed 7 nights in Jul 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Anver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent 5 star facilities, very close to the beach. Just a bus ride away from the airport. Very central location. Easy bus to Palma city centre. Buffet breakfast and supper were great value for money. Great pool area. I will definitely come back. Quiet side street but a quick walk to restaurants,tourist attractions ,bars and beach
Beautiful sunset
Lovely facilities on the beach. Umbrellas, sun lounges , massage tables
Stayed 1 night in May 2024

10/10 Excellent

Bilyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Angela

Stayed 3 nights in Apr 2024

10/10 Excellent

Demi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! Very clean, friendly staff. Breakfast was great. Would definitely recommend.
Stayed 4 nights in Apr 2024

8/10 Good

Laurent

Stayed 7 nights in Apr 2024

10/10 Excellent

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the breakfast is brilliant. Lots of space around the pools. The whole hotel is well maintained and its only a short walk to the sea front.
Stayed 4 nights in Apr 2024

2/10 Terrible

Rachel Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in room 144 (1st floor) right next to the stairs and all day and night I could hear people on the landing next to my room and going up and down the stairs. And I also could hear banging, heavy footsteps and beds being pushed around the room by the people in the room above me. My room was definitely NOT sound proofed as advertised so it made me not enjoy my stay at all as I hardly got any sleep. I arrived around 10pm at night and after hearing all the noise during the first night, asked to be moved and was told the hotel is full, so I had to endure 4 nights of noise disturbance. Other than that, I enjoyed the food, amenities and everything else at the hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Reiner

Stayed 5 nights in Mar 2024

8/10 Good

Ioanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really willing to help us every time. Good location close to Palma central.
Stayed 4 nights in Mar 2024

8/10 Good

fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel facilities and pool area. Lovely and relaxing. Quiet and within easy walk of the beaches and bars. Good buffet breakfast with a wide variety of choice. Nice indoor pool for an alternative to the outdoor area, which is beautiful. Rooms are modern, clean and comfortable, but would have liked tea and coffee facilities available.
Stayed 4 nights in Mar 2024

8/10 Good

Luis

Stayed 2 nights in Mar 2024

10/10 Excellent

Luis

Stayed 2 nights in Mar 2024

8/10 Good

Emma

Stayed 2 nights in Mar 2024

10/10 Excellent

Anja

Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Stayed 4 nights in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and lovely location