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Hotel Bordoy Cosmopolitan

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Bordoy Cosmopolitan

Luxury Room | View from room
Exterior
Minibar, in-room safe, desk, laptop workspace
View from room
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
Carrer de la Mar d'Aral, 4, Las Maravillas, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    9 min walk
  • Sometimes Centre Esports
    1 min walk
  • Jacint Verdaguer Station
    16 min drive
  • Palma de Mallorca (PMI)
    10 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room, Balcony (2+2)

Minibar, in-room safe, desk, laptop workspace

Family Room, Balcony (2+2)

  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony

  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Single Room, Balcony

Single Room, Balcony | View from room

Single Room, Balcony

  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, Balcony (2+1)

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Balcony (2+1)

  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Twin Room, Balcony

  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Terrace (2+2)

Terrace/patio

Suite, Terrace (2+2)

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony (2 pax)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Balcony (2 pax)

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Balcony, Pool View

Twin Room, Balcony, Pool View | Minibar, in-room safe, desk, laptop workspace

Twin Room, Balcony, Pool View

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Bordoy Cosmopolitan

Hotel connected to the convention centre in Palma de Mallorca with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour health club and a bar/lounge.
Hotel Bordoy Cosmopolitan offers 227 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a 24-hour health club.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Bordoy Cosmopolitan. During your stay, you'll be connected to the convention centre and just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, mini golf and bicycles to rent
  • 9 minutes on foot from Playa de Palma and a 5-minute drive from Aqualand El Arenal
Hotel Bordoy Cosmopolitan offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a library, and a terrace are also featured at the business-friendly Hotel Bordoy Cosmopolitan. You'll have access to the indoor pool at a partner property. A complete renovation of Hotel Bordoy Cosmopolitan was completed in April 2017.

This 4-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

Bulgarian, Catalan, English, French, German, Italian, Moldovan, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Mini golf
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 39-inch TV with satellite channels

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 25.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 9 for children
  • Late check-out fee: EUR 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cosmopolitan Playa de Palma
Hotel Cosmopolitan Playa de Palma
Hotel Cosmopolitan Playa De Palma, Majorca
Hotel Cosmopolitan Playa De Palma

Hotel Bordoy Cosmopolitan Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 395 out of 1002 reviews" "
Rating 8 - Good. 450 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 38 out of 1002 reviews" "
Rating 2 - Terrible. 8 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Georgina

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Christine

Travelled with family
Disliked: Staff & service
We were put in an accessible room, no issue. As i had a quick shower, my daughter tells me its flooding. The shower drain was near full clogged. We moved most things up but bedding got wet. Housekeeping came, gave me a dirty look and called manager on duty late at night. How is it my daughter, myself in nothing more than a towel, the male manager and i were trying clean it up. Zero consideration that i was in a towel nd we are cleaning more than anyone else. We kept putting more towels around bed as never soaked it from under there. While manager was very nice, apologetic......thats it?? Skip this place. Much nicer near!!!!workers are a joke and rude!
Stayed 1 night in Jul 2024

10/10 Excellent

Talya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing host! Loved our stay
Stayed 1 night in Jun 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a young hotel, staff were excellent
Stayed 5 nights in Aug 2024

8/10 Good

Floor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 5 nights in Jul 2024

8/10 Good

Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Rooms were relatively small but they were clean. Easy walk to the beach and other restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias Gonzalo for the best customer service .
Stayed 2 nights in Jul 2024

10/10 Excellent

Lenin

Stayed 3 nights in Jul 2024

8/10 Good

Zykerious

Stayed 1 night in Jun 2024

10/10 Excellent

Evelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay ! Definitely recommended
Stayed 6 nights in May 2024

10/10 Excellent

Mauricio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

youness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Apr 2024

10/10 Excellent

penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, all staff excellent -polite and helpful Excellent breakfast and dinner buffets. A vast selection of foods to suit all tastes. Quiet location at night. Plenty of parking for a hire car close to the hotel. Pool and terrace areas kept spotlessly clean.
Stayed 7 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very German oriented hotel-
Stayed 6 nights in Apr 2024

8/10 Good

Gillian

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Hywel

Liked: Cleanliness, staff & service
A good place for an overnight stay.
Stayed 1 night in Jul 2023

8/10 Good

Emma-Leigh Janet

Liked: Cleanliness, staff & service
Were very plesent staff. The room was nice and spacious. Breakfast was nice. Was abit over priced but overall was a nice hotel
Stayed 1 night in Jul 2023

2/10 Terrible

Kokil Lila

Disliked: Cleanliness, property conditions & facilities
Loud noises all night long. Ciggerete butt leftovers in the balcony and bathroom. Terrible smell. Rooms not in the best condition. Overall dirty and noisy.
Stayed 1 night in Jun 2023

10/10 Excellent

María Elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent.
Stayed 4 nights in Apr 2023

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and welcoming. We were celebrating our 50th wedding anniversary. We received a complimentary bottle of bubbles in ice on our arrival. The rooms could do with a little enhancement to the soundproofing but as our neighbours were very quiet this did not detract from the holiday. The guests were predominantly German. We had a great week.
Stayed 7 nights in Mar 2023

6/10 Okay

Kristina

Liked: Staff & service
Disliked: Amenities
Staff was very friendly and helpful. The rooms are small and noisy, you can hear everything…that’s the downside for sure. Rooms need upgrade or renovations…
Stayed 1 night in Mar 2023

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, lovely room, great food
Stayed 4 nights in Feb 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a great stay at this hotel staff were super friendly it is also in a good location was lucky with the weather being there in February an the pool area is really nice would definitely come back. Rooms are a little small but perfect for what you need
Stayed 4 nights in Feb 2023

8/10 Good

Larisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very friendly. Very clean and nice hotel the pool area. Even though your dinner is included, you have to pay for water. Unusual. Overall, a pleasant hotel.
Stayed 3 nights in Oct 2022