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 Majorca Island •1 Room
 Majorca Island • 1 Room
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BG Pamplona

4-star property
C/ neopatria S/N, Palma de Mallorca, Mallorca 044 511 21 42
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4.2 out of 5
Very good!
See all 33 ebookers Reviews

"Gutes Hotel. Grosses Frühstücksbüffet. Kommen gerne wieder! " More

By a verified traveller on Mon 05 Sep 2022

Points Of Interest

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Studio (2 adults and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Studio (SPA Access, 2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Triple Room (2 adults +1 child)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite (Spa Access)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at BG Hotel Pamplona. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, 2 bars and a full-service spa are available.

  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body wraps, facials or reflexology at Pamplona Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Playa de Palma and 6 minutes by car from Aqualand El Arenal

BG Hotel Pamplona ratings based on 33 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for BG Hotel Pamplona

Everyone (18) Couples (6) Family (4)
5 out of 5
Gutes Hotel. Grosses Frühstücksbüffet. Kommen gerne wieder!

Posted by on 5 Sep 2022

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4 out of 5

Posted by on 6 Sep 2018

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4 out of 5

Great hotel, excellent location close to the beach

Enjoyed our stay, good staff,facilities and room. Breakfast plentiful but not to our taste, all else really good.

Posted by on 11 Sep 2017

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Comment from Hotel Management

20 Sep 2017 by dt

thanks!

4 out of 5

Lovely hotel, food could be better.

Very clean and modern hotel, rooms were great some with good views. Pool facilities were really good with fabulous day beds to lounge around on! Only (minor) grumble is the food available at the snack bar, not a huge selection and only thing I would recommend is the pizzas. Overall though, would go back as its in an ideal location.

Posted by , from england on 27 Sep 2016

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5 out of 5
Alles bestens

Posted by on 30 Jun 2024

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3 out of 5
Ras

Posted by , from Hirtzbach on 21 Jun 2024

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3 out of 5
War dieses Jahr das zweite Mal da, leider ist das Personal, Spezial Aussenbar nicht mehr motiviert. Servicekräfte im Room Service dagegen fantastisch. Frühstücksbuffet leider immer dasselbe und langweilig, ein Toaster für so viele Gäste eine Zumutung. Insgesamt zu 6 mal in diesem Hotel. Man müsste mal über eine Alternative nachdenken

Posted by on 23 Sep 2023

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Comment from Hotel Management

23 Sep 2023 by Emmanuelle

Guten Tag, es tut uns leid, dass Ihr Aufenthalt nicht so gut war wie die anderen Male, wir nehmen Ihre Kommentare zur Kenntnis, um zu sehen, ob das nächste Mal, wenn Sie kommen, haben wir es gelöst. Mit freundlichen Grüßen

4 out of 5
Service Personal Restaurant und Aussenbar nicht auf Zack, nicht Service orientiert. Zimmerservice Reinigung dagegen sehr gut. War nicht das erste mal dort, hat nachgelassen. Vor allem Angebot Abendessen.

Posted by on 2 Aug 2023

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Comment from Hotel Management

15 Sep 2023 by Emmanuelle

Vielen Dank für Ihre Meinung, sie hilft uns, unseren Service zu verbessern. Mit freundlichen Grüße

5 out of 5
Very nice, peaceful hotel and good service. Food was excellent! Greetings to nice & friendly personnel too!

Posted by on 2 Jul 2023

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Comment from Hotel Management

4 Jul 2023 by Emmanuelle

Hello, thank you very much for your kind comment. Best regards

5 out of 5

Posted by on 14 Jun 2023

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Comment from Hotel Management

5 Jul 2023 by Emmanuelle

Thanks

About the BG Pamplona

Location C/ neopatria S/N, Palma de Mallorca, Mallorca 7610

Property Features

BG Hotel Pamplona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A children's pool, a hot tub, and a fitness centre are also featured at the business-friendly BG Hotel Pamplona. Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

  • 165 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Built in 1975
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

On-site venue – This cocktail bar specialises in international cuisine and serves breakfast and dinner.

Room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Horse riding nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The credit card used to book the reservation must be presented by the cardholder at check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Pamplona
  • Hotel Pamplona Palma de Mallorca
  • Pamplona Palma de Mallorca
  • Hotel Pamplona Playa de Palma
  • Pamplona Playa de Palma
  • Hotel Pamplona Playa De Palma, Majorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.