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BG Hotel Pamplona

4.0 star property

Choose dates to view prices

Photo gallery for BG Hotel Pamplona

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
Minibar, desk, blackout curtains, free WiFi
Property grounds
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service
  • Pool
  • Spa
  • Gym

Explore the area

Map
C/ neopatria S/N, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Playa de Palma
    ‪3 min walk‬
  • Palma Aquarium
    ‪10 min walk‬
  • Platja de Can Pastilla
    ‪7 min drive‬
  • Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for Junior Suite (Spa Access, 3 Adults)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (Spa Access, 3 Adults)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room

Minibar, desk, blackout curtains, free WiFi

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 2 Single Beds, Pool View

Minibar, desk, blackout curtains, free WiFi

Double Room, 2 Single Beds, Pool View

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (2 adults and 1 child)

Minibar, desk, blackout curtains, free WiFi

Studio (2 adults and 1 child)

  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite (Spa Access, 2 Adults + 1 Chlid)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (Spa Access, 2 Adults + 1 Chlid)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Minibar, desk, blackout curtains, free WiFi

Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed OR 1 Large Single Bed

View all photos for Standard Triple Room (2 adults +1 child)

Minibar, desk, blackout curtains, free WiFi

Standard Triple Room (2 adults +1 child)

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double or Twin Room

Minibar, desk, blackout curtains, free WiFi

Standard Double or Twin Room

  • 16 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Partial Sea View (Lateral)

Double Room, Partial Sea View (Lateral) | Minibar, desk, blackout curtains, free WiFi

Double Room, Partial Sea View (Lateral)

  • 16 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite (Spa Access)

Minibar, desk, blackout curtains, free WiFi

Junior Suite (Spa Access)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio (SPA Access, 2 adults)

Minibar, desk, blackout curtains, free WiFi

Studio (SPA Access, 2 adults)

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Junior Suite 3Ad With Balcony

  • Sleeps 3

Double/Twin With Balcony (3Ad)

  • Sleeps 3

Junior Suite 2Ad With Balcony

  • Sleeps 2

Double Single Use

  • Sleeps 1

Double/Twin With Balcony (2Ad+1Ch)

  • Sleeps 3

Double/Twin With Balcony (2Ad)

  • Sleeps 2

Double/Twin Superior With Balcony (2Ad)

  • Sleeps 2

Junior Suite (2Ad+1Ch) With Balcony

  • Sleeps 3

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Aerial view

BG Hotel Caballero

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (1001)
The price is CHF 93
for 1 room
includes taxes & fees
2 Mar - 3 Mar
BG Hotel Caballero

About this property

BG Hotel Pamplona

Hotel with a full-service spa, a short walk to Playa de Palma
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges and a fitness centre are on-site.
BG Hotel Pamplona offers 165 air-conditioned accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests aged under 14 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Pamplona Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Children under 12 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at BG Hotel Pamplona. During your stay, you're just a quick walk from Playa de Palma. Free WiFi in public areas, 2 bars and a full-service spa are available.
  • Free WiFi
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with reflexology, detox wraps or Thai massages at Pamplona Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Playa de Palma and 10 minutes by car from Plaza Espana
BG Hotel Pamplona offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A children's pool, a hot tub, and a fitness centre are also featured at the business-friendly BG Hotel Pamplona.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 10:30 AM.
On-site venue – This cocktail bar specialises in international cuisine and serves breakfast and dinner.
Room service is available.

Languages

Catalan, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 4 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pamplona
Hotel Pamplona Palma de Mallorca
Pamplona Palma de Mallorca
Hotel Pamplona Playa de Palma
Pamplona Playa de Palma
Hotel Pamplona Playa De Palma, Majorca

BG Hotel Pamplona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 341 out of 768 reviews
Rating 8 - Good. 339 out of 768 reviews
Rating 6 - Okay. 64 out of 768 reviews
Rating 4 - Poor. 14 out of 768 reviews
Rating 2 - Terrible. 10 out of 768 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is lovely but the spa is a rip off. Don’t recommend getting a facial
Stayed 1 night in Oct 2024

6/10 Okay

Chris

Stayed 1 night in Sep 2024

10/10 Excellent

leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel split in two buildings indoor pool not great. Hotel next door had a party at night so was noisy Def not luxurious hotel but would say value for money. Receptionists were nice
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love everything about the hotel it’s our third stay at BG Pamplona and definitely will be returning
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the hotel staff were great and accommodating. Very customer service oriented and helpful. Area very safe and walkable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tamer Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
We enjoyed a lot our stay at the hotel, everything was amazing, the food buffé was perfect and the staff were so friendly. Love it.
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terible man when we checked in. The breakfast was ok, not more than that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hennadii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Edvardas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good breakfast but problem with agressive mosquitoes every night full room because air-conditioning working bad also mini fridge in room absolutely scrape
Stayed 6 nights in Jun 2024

8/10 Good

melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff. Nice hotel
Lovely staff. Lovely breakfast. Lovely pool. Hotel clean. The room was clean but outdated & abit tatty.
Stayed 1 night in Jun 2024

6/10 Okay

Tarell

Stayed 1 night in May 2024

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great
Stayed 6 nights in May 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to beach
Stayed 1 night in May 2024

8/10 Good

Peter

Stayed 6 nights in Mar 2024

10/10 Excellent

ravi, Modesto

Stayed 1 night in Mar 2024

8/10 Good

Mats

Stayed 6 nights in Oct 2023

10/10 Excellent

Andreas

Stayed 2 nights in Sep 2023

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely. Well located for shops and bars but without being too near as to be disturbed by noise. No rush to get sunbeds - there were always some available. Food was lovely and drinks were competitively priced at the pool bar. Food was very good and staff were nice. I would recommend this hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Cecilie

Stayed 15 nights in Aug 2023

8/10 Good

Snezana

Stayed 10 nights in Jun 2023

6/10 Okay

Lisa Marie

Liked: Cleanliness
This property is just OK. I don’t think I would classify it as a four-star property more like a three star . The rooms are suitable. However, the beds are very hard I can almost sleep on anything, and I ended up with a sore back at the end of my week. They are very chintzy at this hotel. I asked for some more water and she said at the front desk that you only receive two bottles per stay, give me a break. In addition, there is a room safe however, there is no key when I inquired about that they’re charging you for the key. There is also no iron in the room where they are charging you an additional cost to use that iron for rental. There is no kettle in the room or no espresso machine , there’s so many other hotels that have the basic necessities apology as previously mentioned with no additional charge that I can’t understand why anybody would choose this one . The breakfast is OK however, I struggle to find anything healthy at the Buffay other than one day that they provided some smoothies . I tried to take a dip in the cold pool in the under covered area, and as I was sitting on the side of the pool area, I was attacked by an ants nest on the pool deck . I’m not sure what kind of ants these are but they were the biting kind.
Stayed 7 nights in Jun 2023

2/10 Terrible

judit

Stayed 4 nights in Jun 2023