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Best Western Palmyra Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Desk, laptop workspace, iron/ironing board, cots/infant beds
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cots/infant beds
Pool
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Smith Family Farm
    ‪14 min walk‬
  • Book of Mormon Publication Site
    ‪2 min drive‬
  • Wayne County Fairgrounds
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Palmyra Inn & Suites

Suburban hotel with 24-hour front desk and Hot tub
This smoke-free hotel features a conference centre, Access to hot tub and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.
Our customers tell us that they can't get enough of the helpful staff at Best Western Palmyra Inn & Suites. During your stay, you'll be within walking distance of Smith Family Farm. Free WiFi in public areas, free self-parking and a conference centre are available.
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a meeting room and a conference centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes on foot from Smith Family Farm and a 2-minute drive from Palmyra Family Medicine
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A hot tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Spa tub
  • TV in common areas

Family friendly

  • Children's games
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are available for USD 5.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 875 reviews
Rating 8 - Good. 241 out of 875 reviews
Rating 6 - Okay. 104 out of 875 reviews
Rating 4 - Poor. 32 out of 875 reviews
Rating 2 - Terrible. 21 out of 875 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Liked: Staff & service, room comfort
Fine enough but too much weed!
nice enough place and conveniently located. only issue was the whole floor smelled like weed smoke constantly. almost suffocating.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Staff & service, amenities
rooms are different, but this place is overdue for an upgrade. Carpet on stairs and down the hall shows its age. Beds are comfortable. Sink and mirror are tiny. A little loud sometimes. The doors slam and when children are staying close by and go in and out, the constant door slamming is a real nuisance. The location offers the best convenience for me and I like Best Westerns in general. Again, this needs a major upgrade.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was friendly. Breakfast was so good. Only thing I would improve on is the size of the bathroom sink. It's too small
Stayed 1 night in Nov 2024

8/10 Good

Aric

Stayed 1 night in Nov 2024

6/10 Okay

Philip

Its fine
Stayed 6 nights in Oct 2024

4/10 Poor

Alexandria

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel features a hottub that is out of order, and a broken room heater. So it had a small space heater for the room that didn't quite do the job. A cold night in an over priced room. The continental breakfast was nice and staff is friendly.
Stayed 1 night in Nov 2024

6/10 Okay

David

Travelled with family
Refund not received
Was unable to attend younger brother passed away. Called Friday morning to cancel and the woman said no problem your all set it’s been canceled. Thought I would get refunded for the both nights or at least Saturday because it was more than 24 hours before yet I received nothing. Just reviewed my bank statement and no refund need to know why
Stayed 2 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with easy parking. Bed was wonderful and shower water was HOT. Fitness equipment could use some TLC and hot tub was down for mx, but breakfast was good and I slept very well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
King-size beds are KING!
Very convenient location and the rooms were large and comfortable. Loved the King-size beds and the beautiful view just out our window.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Tammy

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Great location, clean, staff was good. No pool to help with time at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rita

Disliked: Staff & service, property conditions & facilities
The hotel room was just OK but not as clean as I would have liked. Breakfast was not great neither. The only good thing was it was quiet but too far out and no amenities near by.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in Sep 2024

10/10 Excellent

khadejah, Portsmouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a joy to stay at! It was beautiful and well kept, our room was clean and just what we expected from the website. The staff were friendly and professional. The breakfast was excellent!
Stayed 2 nights in Oct 2024

8/10 Good

LaVaun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely setting
Stayed 1 night in Oct 2024

8/10 Good

Leslye

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was very well kept up and easy access.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Front desk help very personable
Stayed 1 night in Oct 2024

6/10 Okay

Thomas, Magna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
AC filters were filthy I had to clean them. Some dis repair that could easily be fixed. Scratched wall paint. Hole by tp holder. Mold in caulking along tub. Dirty under sink rim. Worn off paint on bathroom door. Sorry but I die Apartment maintenance and I notice things. 😟
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 3 nights in Sep 2024