Hotel Casa Palopo

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Casa Palopo

Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
San Pedro Jr Suite | View from room
Exterior
Suite (Atitlan Master) | Premium bedding, minibar, in-room safe, individually decorated
Suite (Santa Catarina Master) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Parking included
  • Laundry

Explore the area

Map
Kilometro 6.8, Carretera a San Antonio Palopó, Santa Catarina Palopo, Solola, 7011
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • Lake Atitlán
    ‪3 min walk‬
  • Santa Catarina Palopo Church
    ‪12 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪134 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Villa (Palopo)

  • Sleeps 6
  • 3 King Beds

Deluxe Room (San Marcos)

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (San Juan)

  • 15 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

Suite (Santa Catarina Master)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Santiago Junior Suite

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Suite (Atitlan Master)

  • 45 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Francisco Superior

  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (San Lucas)

  • 17 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Junior Suite (San Pablo)

  • 20 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Rafael Deluxe

  • 26 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Santa Clara Suite

  • 48 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Cerro de Oro Grand Master Suite

  • Lake view
  • Sleeps 2
  • 1 King Bed

Suite (San Antonio)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Pedro Jr Suite

  • 40 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Suite (Toliman)

  • 25 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

San Andres Deluxe

  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Casa Palopo

Adults-only hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a fitness centre, a bar/lounge and spa services.
Hotel Casa Palopo offers 9 accommodations with minibars and a safe. Rooms open to balconies. Each accommodation is individually decorated. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa Palopo. During your stay, you're just a quick walk from Lake Atitlán. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by 6.8 Palopó, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, kayaking and helicopter/aeroplane tours
  • Just a 1-minute drive from Pintando Santa Catarina Palopó and 7 minutes from Church of Saint Francis
  • Airport shuttle service available for a fee
Hotel Casa Palopo offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Spa services, a library, and a terrace are also featured at the business-friendly Hotel Casa Palopo. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Catarina Palopo hotel is smoke free.

The hotel hosts a free manager's reception daily.
6.8 Palopó – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, dinner and light fare.
Kinnik – This beachfront steakhouse serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11:00 AM for a fee: USD 20 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • 6.8 Palopó
  • Kinnik

Things to do

  • Boat tours
  • Designer stores
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Kayaking
  • Library
  • Outdoor pool
  • Shopping

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Casa Palopo

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 10 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 per person
  • Airport shuttle fee: USD 400 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Casa Palopo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 12 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Casa Palopo Panajachel
Casa Palopo Panajachel
Hotel Casa Palopo Hotel
Hotel Casa Palopo Santa Catarina Palopo
Hotel Casa Palopo Hotel Santa Catarina Palopo

Hotel Casa Palopo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 156 reviews" "
Rating 8 - Good. 21 out of 156 reviews" "
Rating 6 - Okay. 11 out of 156 reviews" "
Rating 4 - Poor. 6 out of 156 reviews" "
Rating 2 - Terrible. 5 out of 156 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place I’ve stayed at in Guatemala such a great atmosphere and employees are so sweet and attentive!
Stayed 1 night in Oct 2024

10/10 Excellent

jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent and worth the price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and property were breathtaking, the staff were unbelievably kind, welcoming, friendly, and warm. They really made us feel at home! We would highly recommend this property whenever visiting lake atitlan!
Stayed 3 nights in Sep 2024

10/10 Excellent

Konrad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Excellent in every possible way!
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is a very special place. Stunning views, beautiful rooms, friendly staff and incredible food. I’ll be back!
Stayed 4 nights in Jul 2024

10/10 Excellent

katherine, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Palopo is heaven on earth. Every part of the hotel is thoughtfully decorated and stunning- with the kind of originality one can only find in an independent boutique hotel. Refreshing pools surrounded by curated cactus gardens, backed by the mountainous jungle and overlooking the teal Lake Atitlan. Kayaks and paddle boards are provided to make the most of the lake. The restaurant serves incredible cocktails and cuisine. The team is friendly, fun and very attentive. Little touches make the stay pure magic- a selection of wellness drinks to start your day and a unique gift in the room each nigh.
Stayed 4 nights in Jun 2024

6/10 Okay

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food was not great. Expected more for 700 per night room. Not much to do. Weather is hit or miss. Pool is underwhelming. Don’t order fish and if you can eat dinner at the restaurant down the hill instead. Fabian
Stayed 1 night in Jul 2024

2/10 Terrible

ABRAHAM

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2024

6/10 Okay

Edith

Liked: Staff & service, amenities, property conditions & facilities
The lake view is magnificent but the acces is very difficult. The staff is friendy. I did not like that the security asked my name several times and it seems like i was not welcome in the hotel. However after i checking the staff It is very dificult to get in to my room. The rooms are not accesible for people with health concern. I love the view but i would never visit the hotel again it is crazy the amount of stairs. I was feeling. Really bad because i was not able to brith do to efort because iI am asthmatic
Stayed 2 nights in Jun 2024

10/10 Excellent

Edwin, CLIFTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties view and service is excellent. Only wish my room had air conditioning
Stayed 1 night in May 2024

10/10 Excellent

Aram, seattle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A well managed, serene hotel, with a gorgeous aesthetic. A great place to just relax. The food was excellent. A bit isolated if you are more of a checking boxes off a list type traveler.
Stayed 4 nights in May 2024

10/10 Excellent

Nandini

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely charming and quiet. Highly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Marco, Newark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views of the volcanoes and the Lake
Stayed 1 night in May 2024

8/10 Good

STEPHEN, Plantation

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ysuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor dining space is incredible. Staff are very helpful and professional. Overall the property is beautiful and the stay was very relaxing.
Stayed 2 nights in Apr 2024

10/10 Excellent

juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service personal muy amable y su atención muy bueno el lugar la comida
Stayed 1 night in Mar 2024

10/10 Excellent

Yariel, luquillo

Travelled with family
Better than any hotel I’ve ever stayed in the continental United States. Absolutely beautiful.
Stayed 1 night in Mar 2024

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent!! I will go back every chance I get to it.
Stayed 2 nights in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views, views and more views.
Fantastic views. Friendly staff. Comfortable room. Lovely public areas.
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property with the luxury amenities of a 5 star hotel. The chef is amazing and we ate several meals in the beautiful ambience of their dining room. Comfortable beds and beautiful room with a view of the surrounding lake and mountains. We would highly recommend this hotel and its beautiful staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pablo

Stayed 1 night in Dec 2023