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Hotel Villa Santa Catarina

3.0 star property

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Exterior
Front of property
Billiards
Superior Doble | Desk, free WiFi
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • 24/7 front desk
  • Room service
  • Pool

Explore the area

Map
Santa Catarina Palopo Atitlan, Santa Catarina Palopo, Solola, 7010
  • Pintando Santa Catarina Palopó
    ‪2 min walk‬
  • Santa Catarina Palopo Church
    ‪2 min drive‬
  • Panajachel Municipal Market
    ‪6 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪131 min drive‬

Room options

View all photos for Double Room

Double Room | Desk, free WiFi

Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | Desk, free WiFi

Single Room

  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Triple Room

Desk, free WiFi

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Doble

Superior Doble | Desk, free WiFi

Superior Doble

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (983)
The price is CHF 152
for 1 room
includes taxes & fees
25 Mar - 26 Mar
Porta Hotel del Lago

About this property

Hotel Villa Santa Catarina

Family-friendly hotel with 2 outdoor pools and full-service spa
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hotel Villa Santa Catarina offers 38 accommodations, which are accessible via exterior corridors and feature free toiletries. Rooms open to furnished balconies or patios. 20-inch LED televisions come with cable channels.

Bathrooms include baths or showers. This Santa Catarina Palopo hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

2 outdoor swimming pools are on site along with Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

There are indoor/outdoor hot springs open between 9:00 AM and 8:00 PM. The temperature in the hot springs is set to 123°F.

Our customers tell us that they can't get enough of the helpful staff at Hotel Villa Santa Catarina. During your stay, you're just a quick walk from Lake Atitlán. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes hot springs
  • 0.1 mi (0.2 km) from Pintando Santa Catarina Palopó and 12.7 mi (20.5 km) from Tzantizotz Nature Reserve
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Villa Santa Catarina, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a terrace, and an arcade/games room are also featured at the family-friendly Hotel Villa Santa Catarina. A round-trip airport shuttle and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Santa Catarina Palopo hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 11 AM.
Hotel Villa Santa Catarina has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: GTQ 60 to 125 for adults and GTQ 60 to 125 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Indoor/outdoor hot spring

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot springs open from 9:00 AM - 8:00 PM
  • Hot springs water temperature - 51 ºC
  • Indoor/outdoor hot spring
  • Massage
  • Outdoor hot spring
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch LED TV with cable channels

Food and drink

  • Room service

More

  • Access via exterior corridors
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150 per night.
  • Cots (infant beds) are available for GTQ 150 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GTQ 60.00 to 125.00 for adults and GTQ 60.00 to 125.00 for children
  • Crib (infant bed) fee: GTQ 150 per night
  • Rollaway bed fee: GTQ 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Hot springs access available from 9:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Villa Santa Catarina
Hotel Villa Santa Catarina Panajachel
Villa Catarina
Villa ta Catarina Panajachel
Villa Santa Catarina Panajachel
Villa Santa Catarina
Hotel Villa Santa Catarina Hotel
Hotel Villa Santa Catarina Santa Catarina Palopo
Hotel Villa Santa Catarina Hotel Santa Catarina Palopo

Hotel Villa Santa Catarina Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 260 reviews
Rating 8 - Good. 65 out of 260 reviews
Rating 6 - Okay. 20 out of 260 reviews
Rating 4 - Poor. 8 out of 260 reviews
Rating 2 - Terrible. 3 out of 260 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose, Las Piedras

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Martha

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff always kind and ready to help
Stayed 1 night in Nov 2024

8/10 Good

Orlando

Stayed 2 nights in Nov 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and very comfortable. The staff helped us a lot. It is very close to Panajachel but in a quieter place.
Stayed 1 night in Oct 2024

10/10 Excellent

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Just 10min away from Panajachel, this hotel is a beautiful property, with nice,clean and comfortable rooms. The view to the lake and the hotsprings inside the hotel made it worth every penny. Would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great people
Stayed 3 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities
A really lovely property, everything is clean and beautiful. A couple of times the electricity went out, but it wasn't a big inconvenience. The staff are super helpful, we stayed here our last few days in Guatemala and the town and this place were the perfect way to end it. Also - best tortillas we had in Guatemala!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Porfirio

Travelled with family
Disliked: Staff & service, amenities
They have us with out water for showers no hot water and limited electricity
Stayed 2 nights in Sep 2024

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is gorgeous. The on site restaurant is great and the staff is super friendly!
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in an amazing little town!! One suggestion: put a small fan in each room to move the air around and for white noise at night.
Stayed 2 nights in Aug 2024

6/10 Okay

Shanelle

Liked: Cleanliness, staff & service
The property had a beautiful view that allowed for a view of the volcano and water. It was near a few places to get items from the corner store. The heated pool was great and allows you to be outside even if it’s cooler. The three things that J struggled with is the influx ant infestation that takes over the rooms. I have to get them out of my items. The other thing is that the location doesn’t allow for much transportation options late so be aware. And also, the breakfast options is only 2 items which don’t leave room for differences because it’s the same every day. Other than that, the staff are nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wilfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful place to stay lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
The place is amazing. Peaceful Staff is super friendly. The restaurant has good food. There are two pools and activy play room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend to anyone!!
AMAZING! This hotel is the best option on the entire lake, especially in this price range. Highly recommend this hotel to anyone visiting the Lake. The staff is amazing, rooms are nice and the view is beautiful! The food at the restaurant was also delicious!
Stayed 3 nights in Jul 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is located around beautiful surroundings, the lake and volcano views are breathtaking, the village Santa Catarina is very charming , make sure to walk around it’s very safe, the staff at the hotel is at another level, they provided me with outstanding service and care, covered all my needs and helped me out around the lake with instructions and booking of extra activities, Natalia, Sergio, Mananeses, Osman y todos en el resort mil y mil gracias 🙏❤️✨
Stayed 5 nights in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights. Loved, loved, loved it!!! Will stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Property is beautiful. Arrived at night , very difficult to find and do not recommend driving your own vehicle
Stayed 1 night in Jul 2024

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot to stay at. Just food at hotel not many options and overpriced.
Stayed 2 nights in Jun 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and service
Stayed 2 nights in Jun 2024

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hidden gem of a hotel
This was such a wonderful hotel. The restaurant staff were amazing. Very accommodating. The reception staff were exceptional and beyond helpful. I extended my stay because I loved the vibe and feel of the hotel. I will be returning in the very near future.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Glenn

Stayed 3 nights in Jun 2024

10/10 Excellent

Tina, brooklyn

Stayed 2 nights in May 2024