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Jenna's River Bed & Breakfast

3.0 star property

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Terrace/patio
Deluxe Yurt, Lake view, 1 queen bed (Iguana) | Premium bedding, down duvets, pillow-top beds, free WiFi
Point of interest
Outdoor pool, pool loungers
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry

Explore the area

Map
Road to Santa Catarina km 1.7, Panajachel, Solola, 07010
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • Lake Atitlán
    ‪2 min walk‬
  • Pintando Santa Catarina Palopó
    ‪2 min drive‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪121 min drive‬

Room options

View all photos for Deluxe Yurt, 1 queen bed, Lake view (Armadillo)

Premium bedding, down duvets, pillow-top beds, free WiFi

Deluxe Yurt, 1 queen bed, Lake view (Armadillo)

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Yurt, Lake view, 1 queen bed (Quetzal)

Deluxe Yurt, Lake view, 1 queen bed (Quetzal) | Premium bedding, down duvets, pillow-top beds, free WiFi

Deluxe Yurt, Lake view, 1 queen bed (Quetzal)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Yurt, Lake view, 1 queen bed (Owl)

Deluxe Yurt, Lake view, 1 queen bed (Owl) | Premium bedding, down duvets, pillow-top beds, free WiFi

Deluxe Yurt, Lake view, 1 queen bed (Owl)

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Yurt, lake view, 1king bed (Lion)

Design Yurt, lake view, 1king bed (Lion) | Premium bedding, down duvets, pillow-top beds, free WiFi

Design Yurt, lake view, 1king bed (Lion)

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Yurt, Lake view, 1 queen bed (Iguana)

Deluxe Yurt, Lake view, 1 queen bed (Iguana) | Premium bedding, down duvets, pillow-top beds, free WiFi

Deluxe Yurt, Lake view, 1 queen bed (Iguana)

  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Lake view Yurt with King size bed/ queen and single (Jaguar)

Luxury Lake view Yurt with King size bed/ queen and single (Jaguar) | Premium bedding, down duvets, pillow-top beds, free WiFi

Luxury Lake view Yurt with King size bed/ queen and single (Jaguar)

  • 25 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Yurt, 1 queen bed and 3 single beds (Caiman)

Deluxe Yurt, 1 queen bed and 3 single beds (Caiman) | Premium bedding, down duvets, pillow-top beds, free WiFi

Deluxe Yurt, 1 queen bed and 3 single beds (Caiman)

  • 58 sq m
  • Lake view
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Luxury Yurt, Lake view, 1 King bed (Turtle)

Luxury Yurt, Lake view, 1 King bed (Turtle) | Premium bedding, down duvets, pillow-top beds, free WiFi

Luxury Yurt, Lake view, 1 King bed (Turtle)

  • 30 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

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4.3 out of 5, Excellent, (968)
The price is CHF 165
for 1 room
includes taxes & fees
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About this property

Jenna's River Bed & Breakfast

Bed & breakfast with free breakfast, steps from Lake Atitlán
Along with an outdoor pool, this smoke-free bed & breakfast has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a steam room and spa services.
Jenna's River Bed & Breakfast offers 8 accommodations with complimentary bathrobes. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower. This Panajachel bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the bed & breakfast include an outdoor pool and a steam room.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, Swedish massages and Thai massages.
Our customers tell us that they can't get enough of the free breakfast at Jenna's River Bed & Breakfast. During your stay, you're just a quick walk from Lake Atitlán. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • 26.3 mi (42.2 km) from San Pedro Volcano
  • Airport shuttle service available for a fee
Jenna's River Bed & Breakfast offers its guests an outdoor pool and a steam room. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Spa services, a library, and a terrace are also featured at Jenna's River Bed & Breakfast. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Panajachel bed & breakfast is smoke free.

Guests are served a free buffet breakfast daily from 8:30 AM to 9:30 AM.
Jenna's River Bed & Breakfast has a restaurant on site.

Languages

English, French, Hebrew, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool
  • Steam room

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Jenna's River Bed & Breakfast

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 14)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Jenna's River Bed & Breakfast offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 05 September and close on 01 August.
  • Reservations are needed for spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Children 15 years old and younger aren't allowed at this property.
  • Pets and service animals are not allowed on site.

Property is also known as

Jenna's River Bed & Breakfast Panajachel
Jenna's River Panajachel
Jenna's River
Jenna's River & Panajachel
Jenna's River Bed & Breakfast Panajachel
Jenna's River Bed & Breakfast Bed & breakfast
Jenna's River Bed & Breakfast Bed & breakfast Panajachel

Jenna's River Bed & Breakfast Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 161 out of 226 reviews
Rating 8 - Good. 33 out of 226 reviews
Rating 6 - Okay. 23 out of 226 reviews
Rating 4 - Poor. 3 out of 226 reviews
Rating 2 - Terrible. 6 out of 226 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away by the breathtaking views and the amazing room! It was incredibly spacious and had everything I could possibly need. The food was absolutely delicious, and the staff were exceptionally polite, reliable, and professional. I’m really glad I chose to stay at Jenny’s Paradise! Yvan was also a huge help in arranging tours and sharing invaluable local insights.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adrianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Lake Atitlan from our balcony! Rooms were clean and comfortable. Included breakfast was delicious and though we didn't eat dinner here, heard from other guests that it was great. Property was a short tuk-tuk ride from Panajachel. They also provided local recommendations for food, tours, sight seeing and even a local tuk-tuk driver which we could message through Whatsapp that made it quick and easy to get a ride when needed.

10/10 Excellent

Ana, Haverhill

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a beautiful spot and my daughters and i enjoyed it along with my cousin and Goddaughter
Stayed 2 nights in Nov 2024

6/10 Okay

Felix

Travelled with partner
More frendly ay checkinn
Stayed 1 night in Aug 2024

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique Layout, Amazing Views and Welcoming Staff! Definitely will be visiting again!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING ⚠️ CALL JENNA'S BEFORE ARRIVING TO PANAJACHEL so they can arrange transportation from your taxi/bus to the hotel. The "TukTuks" (the only available transportation) should charge you around $25 Quetzales to take you to the hotel. Unfortunately some of the drivers take advantage of new tourists, and we were charged an exorbitant amount. To JENNA'S staff: Please warn incoming guests about this. Other than that, I'll let the other reviews speak for themselves. This place is beautiful and the staff are excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was awesome! It has a great view, good food, and also staff friendly. I would recommend it to whoever wants to enjoy a beautiful panoramic view.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kunayaq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views amazing, the breakfast included is delicious, location is perfect & staff are friendly! I love it here and am glad I chose Jenna’s River Bed & Breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and well maintained property. We had excellent and personable service. The view of the lake is amazing. I highly recommend Jenna’s River Bed and Breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Big thanks to the manager, Yvan. Without him, we would be totally lost. He managed our tuk-tuk transportation to Panajachel and ordered our trips with a travel agency. Otherwise, unfortunately, I was disappointed. We bought the room/jurt because of the Lake Atitlan view promised in the description. Our room didn't have ANY view of Lake Atitlan!!! The place is not within walking distance from the city of Panajachel. Get ready to pay extra money for each transportation to the town and back. I understood it was a rustic area, but the room wasn't worth the money we paid.
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great 4 night stay at Jenna’s. Our room was small but comfortable and very clean and the view was amazing. We used the restaurant every night because we had been out all day and didn’t want to go out again to eat, but it was fine and the staff was so lovely. I’d totally recommend Jenna’s!
Stayed 3 nights in Jul 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Stayed 5 nights in Jul 2024

6/10 Okay

Eileen

Travelled with group
First… you cannot get a better view it is gorgeous. The staff are wonderful and helpful. That being said… our yurt did not have screens on the windows and the room had to fans or AC of any kind. We went to the local appliance shop and bought one. Some of our windows did not lock and there was no safe so that was sketchy. The food is okay but not the best.
Stayed 2 nights in Jun 2024

6/10 Okay

Journey

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Shenna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Here is my honest feedback the good and the bad. I was absolutely excited to stay in this property seeing the photos online. When arriving the first thing I noticed was the view. The staff member was very kind when we checked in and gave us a map and contacted a tuk tuk for us as this property you can not get to Panajachel actual hot spots unless you get in a tuk tuk which is 20 q for one person or multiple 15 q per ride. Now let’s get into what turned this into a horrible experience. Our bedroom was not clean at all! I am honestly not even a complaining type of person and the first night I texted if their would be cleaning service as I gave the benefit of the doubt. That is until I woke up to bugs in my bed, a black scorpion spider in the tub, and on the ceiling light a thick spider web that you can tell has been there forever. We stayed up all night killing bugs. One day we were coughing so much from the dust and bugs that we ended up feeling sick and not going into town. The cleaning service came and she was in and out the room in less than 5 minutes and the tub still had dead mosquitos and bugs. I’m very disappointed also eventhough 15 q is cheap if added up having to go back and forth as for a couple it was 30 q each time. The breakfast was good but the same everyday for the included option. Coffee, beans, fruit, eggs, tortillas. They had pancakes etc option but that was 65 q if you wanted. The room walls are thin you can hear everyone’s convos nearby.

10/10 Excellent

bethel

Stayed 2 nights in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
Jenna’s B n B is a special place on the outskirts of Panajachel. If you like rustic, eclectic and scenic spots this will work for you. The food they serve is superb and the manager, Ivan, and staff are not only good at what they do, they are wonderful people!! I had a lovely stay.
Stayed 3 nights in May 2024

10/10 Excellent

Lydia

Stayed 2 nights in May 2024

10/10 Excellent

karen De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being away from Panajachel near nature, birds and beautiful view of lake. Food is excellent!! Staff, especially Yvan are helpful and truly love serving their guests.
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
There are 92 steps to access the property. This information should be included in the hotel bio.and 3 levels down from that is the pool which was dirty. The property is beautiful but very disappointed in access to it.
Stayed 3 nights in May 2024

6/10 Okay

brandy

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We enjoyed our stay however we did not realize it was similiar to glamping and wasn’t prepared for all the loud bugs while we sleeping. And crawling all over us with the added heat and no fan in the room made for a long night. I should mention I absolutely love camping and glamping on a normal planned and prepared weekend with fans,citronella candles and tons of bug spray But this was a weekend getaway with my husband not prepared for camping and the heat.
Stayed 2 nights in May 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly vibe in a lush environment.
This is a lovely place to stay; very friendly atmosphere, warm vibe, easy to engage with other people. In a lush environment. Meals are excellent.
Stayed 4 nights in May 2024

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely venue. Great views. Accommodation was as expected for a yurt. Very acceptable. Staff were friendly and very helpful.
Stayed 4 nights in Apr 2024