4/10 Poor
Carsen
Travelled with partner
12 Mar 2025
This property overall was ok. For starters we had booked our room months and months in advance and after a long 7 hour drive from the southern part of Costa Rica we arrived to a check in lady stating that we had NO RESERVATION at the property. To top it off she was very rude about it. After about 10 minutes she finally let us in begrudgingly. The second check in person was much more sympathetic and found our reservation. Secondly, after we had got to our room we found that it was relatively dirty with poop stains near the toilet paper roll dispenser and a toilet that was broken and leaking all over the floor. The corners of the room no matter where you looked were dusty and covered in dead bugs and hair from whoever had stayed previously. On the upside, the beach was beautiful and pools were in good condition and the rest of the staff was overall very helpful. The food was decent as well. Hopefully anyone staying here has a better experience than we did so overall I cannot rate this resort as highly as it should’ve been.
Carsen
Stayed 1 night in Mar 2025